We were fortunate enough to deal with Matteo, a wonderful travel representative with SkiFrance. He is very knowledgeable and prompt and always ready to answer my many questions! The best part of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were fortunate enough to deal with Matteo, a wonderful travel representative with SkiFrance. He is very knowledgeable and prompt and always ready to answer my many questions! The best part of... See more
Company replied
We booked our holiday through Ski France and the experience was excellent, as always. We’ve now used them for our last eight trips, which really says it all. Their sales team are outstanding – fr... See more
Company replied
In January, my husband and I spent a few nights away in Flaine, at Résidence Les Terrasses de Veret - a lovely ski-in-ski-out block of apartments. The location was the real highlight, but the spacious... See more
Company replied
The whole booking process adding ski carriage at a later date went perfectly. The chalet Christina staff worked incredibly hard to give us a great Christmas. Location was ideal, the snow came so every... See more
Company replied
Ski France, a British agency of Madame Vacances France, has been a leading provider of holiday accommodation in France. It has been dedicated to providing affordable, hassle-free holidays with a personal and friendly service from UK office in the heart of London.
Written by the company

Warwick House, 25 Buckingham Palace Road, SW1W 0PP, LONDON, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Ski France
In January, my husband and I spent a few nights away in Flaine, at Résidence Les Terrasses de Veret - a lovely ski-in-ski-out block of apartments. The location was the real highlight, but the spacious rooms, outdoor hot-tub and sauna were also top notch. It was such a brilliant break and we felt thoroughly looked after by the Ski France staff - making our stay feel seamlessly relaxing. Can't wait to return!

Reply from Ski France

Reply from Ski France
Have used Ski France for many years and have nothing but positive experiences with all the team I've dealt with. From booking hotels to transfers it been seamless and even during Covid when trips had to be rearranged they made it easy. Thank you

Reply from Ski France
Ski France were great when we booked and even better when we had a problem with our final payment. They didn't once make it harder, they supported us when bank put a block on our card. All members of staff were helpful and kind. We will be booking again very shortly with them.

Reply from Ski France
Great assistance from Ollie and fantasic experience dealing with Ski France

Reply from Ski France
Great ski experts advising on the perfect ski resort. Great pricing and friendly service. Highly recommend!

Reply from Ski France
The reps were amazing! They understood the type of booking we were looking for immediately, presented solutions and we booked our trip! Very professional service.

Reply from Ski France

Reply from Ski France
Ski France is the only holiday company with whom I have made repeat bookings and recommended to family and friends. They have good prices and nice, friendly hotels in most of the popular Alpine ski resorts.
The booking process is easy though their website isn’t great on a smart phone - works much better on an iPad or full pc/laptop; I tend to email or phone and someone gets back to me quickly.
I had to cancel last season’s holiday and they were very understanding allowing me to either get a refund of our deposit or leave the deposit in place for the following season. Just very helpful.

Reply from Ski France
This is the third year we have booked contactless catering with Ski France, and we keep returning because if offers such a great service. From the booking staff to the resort managers, we have been delighted with our stays in their contactless catered chalets in La Tania. The chalets are clean and comfortable and the food is plentiful and very tasty. It saves all the hassle of shopping and cooking, but we have the flexibility to eat when we want to as we can just put it in the oven when we are ready. This suits us perfectly as having small children with us, they eat at different times. This is such a brilliant idea, I am surprised more companies don't do it. Well done, Ski France.

Reply from Ski France
Booking was easy. Matteo was great help as we needed to change dates as our flight was moved. Thanks!

Reply from Ski France
The team have been excellent - very responsive and understanding of our needs and requests. Can’t fault them at all

Reply from Ski France
Everything was perfect and smooth. They are reliable and flexible.

Reply from Ski France
We had such a great experience when booking with Ski France. It was an easy process, they were always so helpful and attentive to our requests. Our skiing holiday was the best we've had so far! We will definitely be using them again.

Reply from Ski France

Reply from Ski France
I recently booked a vacation to Les Menuires through Ski France, and it has now been nearly seven weeks without receiving my deposit refund. Despite repeated assurances from the company that the funds are on their way, there has been no actual return of the money. I would advise caution when dealing with this company, as their promises have not yet been fulfilled. It is essential for businesses to uphold their financial commitments to maintain trust and customer satisfaction.

Reply from Ski France
Ski France were so helpful during our booking period. We amended several things and then kept adding extra’s and they always responded quickly and efficiently. Having been an online booker for years, it was a refreshing reminder of the enjoyment of speaking to someone on the end of the phone.
And our hotel and location were excellent!

Reply from Ski France
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.