SIXT Ireland Reviews 

844
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and efficient service, making interactions pleasant and smooth. The pick-up and drop-off processes are frequently highlighted as fast, professional, and hassle-free. Many people also appreciate receiving cars in good condition, contributing to a positive overall rental experience. However, some people were dissatisfied with the product, reporting vehicles that were not roadworthy due to bald tires or cars in poor condition. Additionally, a few customers mentioned issues with unexpected price changes upon pickup, high charges for tire punctures, or delays in deposit release.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting efficient and friendly staff who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

People report ambiguous experiences with the product, with many reviewers praising the cars as fantastic, in... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected and high charges, such as a... See more

Location

Consumers find location to be ambiguous, with some reporting smooth experiences at Dublin Airport and city... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and helpful staff at their Dublin city centre office. The pickup and drop off process went quite smooth and communication was good at all times. I had a flat tyre during my trip in Irela... See more

Rated 5 out of 5 stars

Just a fantastic experience with the staff at the Sixt desk, nothing is too much trouble with Elaine Ritchie eion and Pete who makes sure you get the car you require and at an affordable price over th... See more

Rated 5 out of 5 stars

Would just like to review the Cork airport Sixt staff and service that is Sixt Cork airport. With Pete and Ritchie, Elaine and Eion, the service, assistance and responsive staff that make you feel so... See more

Rated 5 out of 5 stars

We had a wonderful experience with SIXT car hire at Dublin Airport in December. Jadelle gave us a complimentary upgrade when she seen the amount of luggage we had. She was so efficient, friendly and... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

For support, please visit our Help Centre: sixt.com/help-center or contact us via email: CS@sixt.ie. Welcome to SIXT car rental Ireland. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles globally in our fleet, which hosts models from some of the best car manufacturers in the world, including German favourites such as BMW, Mercedes, Audi and more.


Contact info

4.1

Great

TrustScore 4 out of 5

844 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(844)

339 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly customer service at…

Very friendly customer service at Dublin Airport, quick,easy and unstandable explanations about the rental, prises and conditions at pick up. Car was clean, technical in top shape and good to drive.
Car return was also easy by the given directions and the uncomplicated customer service at Dublin Airport.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Airport pick up

When picking up a car at an airport, I hope to be on my way as soon as possible. After queuing for a short time, the process of form filling, transferring to the vehicle, and getting under way went smoothly. That’s all I hope for, and it’s nice when everything works well.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Staff very friendly

Peter S was great. He gave us some great tips about where to go for the first part of the day before check in. We are glad he did otherwise we really wouldnt have had time to go. We loved the car, and would definitely use Sixt Cork again

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Car hire is expensive in Ireland

Car hire is expensive in Ireland, but Sixt are pretty competitive. I had a Skoda Scala automatic for 5 days at a cost of £520. Picked it up at Dublin airport (where Kevin was very helpful) and dropped it off at Cork airport where the experience wasn't as good. This was largely down to there being one person there who was moving cars around and cleaning them - the office was locked. I've used Sixt for a number of years (largely in California) and I will continue to do so.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Booking

Warm welcome. Precise information. Good tourist tips. Quick transaction and on our way ..., perfect.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

9610282015

Please be careful with this company—they stole our money. The airport manager made us return the car, which had room for seven people, even though there were only six of us. He forced us to return the car immediately and didn't refund our money.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Sixt @ Dublin Airport

It was easy to pick up the car at the airport, and a shuttle to the Rental Site was provided. In general the staff at the airport was knowlegable and we felt well supported.
Returning the car was also quite simple and without any issues.
So far I never had problems with Sixt and mostly pleasant encounters.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I was incorrectly accused of damaging a…

I was incorrectly accused of damaging a vehicle and told I may owe money, which was completely untrue. I responded immediately with evidence and never received any follow-up or resolution.

After reading other reviews, it’s clear this isn’t an isolated issue. Putting customers under that level of stress over unsubstantiated claims is unacceptable.

Very disappointing experience.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely satisfied with my rental…

I am extremely satisfied with my rental experience. The entire process was smooth and efficient from start to finish. The booking was easy, the staff was professional and helpful, and the vehicle was clean and in excellent condition. Everything met or even exceeded my expectations. I would definitely recommend this service and will use it again in the future.

20 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look