This is to be a special holiday to celebrate my daughters 50th birthday so I wanted it to go smoothly. I rang a few cruise providers and Rebecca really put me at ease with her knowledge, understanding... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Just booked our third cruise through Six Stars. Rebecca has been so helpful to us. Our experience so far has shown us just how thorough she has been on all the arrangements, including the hotels and t... See more
Company replied
First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She mad... See more
Company replied
Great customer service from Rebecca R. She has been very helpful in every step and always keen to help - answered all my questions with a lot of patience. The quotes given from her were the best deal... See more
Company replied
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Knowledgeable and professional guidance
Our guide, Lisa Paterson, made the booking process extremely easy. She was friendly, knowledgeable and helpful. Lisa listened and took on board our questions and requirements. We are so looking forward to our cruise and can highly recommend Lisa's professional and knowledgeable approach.
24 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Kate
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Exemplary Service As Always
As always, excellent service from Erin Madine who has handled all our river cruises with exemplary efficiency. Wouldn't think of going anywhere else
25 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your kind words and 5 star review.
We’re delighted to hear that Erin has once again provided you with excellent service.
Your continued loyalty means a great deal to us and we look forward to helping you with many more memorable journeys!
Thank you once again.
Kind Regards
Customer Relations.
Rebecca was very knowledgeable
Rebecca was very knowledgeable and was able to answer my questions. Booking was completed in a timely manner and with no issues. A pleasure doing business with Six Star and Rebecca in particular
25 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that it was a pleasure doing business with Rebecca and Six Star Cruises.
We are very glad to hear that Rebecca was knowledgeable, answered all your questions and completed your booking in a timely manner.
Rest assured your review will be passed on to Rebecca and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
I received fantastic service from Lisa…
I received fantastic service from Lisa Paterson—she was incredibly helpful and knowledgeable. Lisa provided all the information I needed to make an informed decision about our cruise. As it was our first time organising one, she guided us through every step and made some really thoughtful suggestions about extending our trip.
Lisa has been an absolute pleasure to deal with, showing genuine enthusiasm and limitless patience throughout. Thank you, Lisa!
24 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Gary
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa was helpful and knowledgeable. It great to hear that it was a pleasure to deal with Lisa and she was patient throughout.
This is a lovely review for Lisa and rest assured your review will be passed onto her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Honest advice is paramount
Having our first cruise / There was a lot to take in with flight options- Hotel night before cruise - cruise cabin options- trips to choose at every port would never had got it all together if it wasn’t for ELIZABETH WRIGHT- Concierge service at its finest level Thank You Elizabeth
23 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Gary
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Great first impression
Elizabeth was friendly and efficient in dealing with my enquiry. She called me as promised and offered a clear overview of cruise options before processing my booking effectively.
23 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Robin
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Happy Cruising
We have cruised through Six Star Cruises several times over the years and the assistance provided has always been excellent. Lisa Paterson is always a joy to speak with - ever cheerful, knowledgeable and informative. Highly recommended
22 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Robert
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Seven Star Help and Assistance
Spoke to Lisa Paterson with a view to booking a cruise having never cruised before. Lisa gave me great advice on cabin type and location on the ship without it feeling like a sales person at work. She answered all my questions and took me through the whole process of booking which made the whole process easy. Lisa was also very professional and friendly at the same time. Thanks Lisa.
22 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you very much for your kind feedback and for awarding us a 5-star review.
We are pleased to hear that Lisa Paterson was able to provide you with professional and friendly guidance throughout your first cruise booking experience. It is our priority to ensure that our clients feel supported and well-informed at every stage, and we are delighted that Lisa’s advice and assistance made the process straightforward for you.
Your comments are greatly appreciated.
Thank you once again.
Kind Regards
Customer Relations.
We were recommended to contact Lisa…
We were recommended to contact Lisa Paterson to book our Antarctic Cruise.
Lisa was friendly, knowledgeable and efficient.
She worked patiently through several options with us to meet our requirements.
19 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you very much for taking the time to share your positive feedback and for awarding us a 5-star review.
We are delighted to learn that Lisa Paterson provided you with friendly, knowledgeable, and efficient service throughout the process of booking your Antarctic cruise. It is always our aim to ensure that our clients’ requirements are met with patience and professionalism.
Your kind words are greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Customer Relations Team
Amazing Alaska
We started cruising in August 2013 to celebrate a big wedding anniversary. We were lucky enough to have SANDIE COLLIER as our Concierge. What a wonderful lady she is, finding always best deals, best cabins and most exciting and rewarding excursions. We will never forget our 1st cruise to Alaska. We saw bears catching salmon..we went dog sledging with Huskie dogs and a helicopter flight over the glacier!!! A trip never to be forgotten.
Since then we have been on about 6 different cruises,
Always helped by Sandie;s wonderful recommendations. We are now looking forward to a Cunard sailing to Cape Town in January 2026. 3
weeks onboard the Queen Anne..how exciting is that?
Thank you again dear Sandie, let’s hope we will have the health to continue for many years.
Kindest regards
Polly and Graham Appleton.
22 August 2025
Unprompted review
Reply from Sixstarcruises
Dear Polly and Graham
Thank you for your fantastic review for Sandie.
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Sandie has helped you for the last 13 years with your cruises. What wonderful memories of your first cruise to Alaska, thank you for sharing. So glad you have something to look forward to for 2026.
Rest assured your review will be passed onto Sandie and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent and timely help from…
Excellent and timely help from Elizabeth Wright in booking our first cruise on Queen Anne and in finding out about other cruises.
21 September 2025
Unprompted review
Reply from Sixstarcruises
Dear David
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Elizabeth gave excellent and timely help recently.
Rest assured your review will be passed onto Elizabeth and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent Service
We have Just returned from a 14 day holiday onboard the Rocky Mountaineer across Canada and Regent Seven Seas Explorer to Alaska organised by Elizabeth. As usual Elizabeth always goes over and above helping us to get the perfect holiday. Would definitely recommend Elizabeth to anyone wanting to book a holiday through SixStar Cruises.
3 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Kim,
Thank you so much for taking the time to share your wonderful feedback!
We’re absolutely delighted to hear that you had such a memorable experience on your 14 day holiday across Canada and Alaska. It’s fantastic to know that Elizabeth’s dedication and attention to detail helped make your trip truly special.
We’re incredibly proud to have team members like Elizabeth who consistently go above and beyond for our guests. Your recommendation means a lot to us, and we look forward to helping you plan your next adventure with SixStar Cruises.
Thank you again for choosing us and for your kind words!
Many thanks
Customer Relations
Excellent service again from Rebecca in…
Excellent service again from Rebecca in booking our river cruise. Thank you
15 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca gave excellent service again when booking your river cruise.
Rest assured your review will be passed onto Rebecca and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Fabulous Six Star service
Fabulous Six Star service from Rebecca who professionally and speedily managed all our questions before we made a River Cruise booking. Thank you.
17 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca was professional and speedily managed all your questions when booking your river cruise.
Rest assured your review will be passed on to Rebecca her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
We appreciate professional
We appreciate professional, personable service. Laura is both these. We will definitely be using SSC or one of it’s sister companies again and can highly recommend.
15 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura provided you with professional and personable service when booking your cruise.
Rest assured your review will be passed on to Laura and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Elizabeth has always been responsive…
Elizabeth has always been responsive and clear with what she is offering to us in terms of our requirements. We will continue to work with her for future trips, in particular (in our case), river cruises.
I wouldn't hesitate to recommend her services to anyone seeking fabulous holidays.
First class!
16 September 2024
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your kind feedback and for awarding Six Star Cruises a five-star rating.
We are delighted to hear that Elizabeth has consistently provided clear, responsive, and tailored service to meet your travel requirements. Your continued trust in her expertise, particularly for your river cruise plans, is greatly appreciated.
Your recommendation means a great deal to us, and we will be sure to share your comments with Elizabeth and her manager.
Thank you once again.
Kind Regards
Customer Relations.
Our First Expedition Cruise
We've just returned from a 14 day Silversea Expedition cruise around GB and Iceland which Rebecca Rimmer helped to put together. We wanted a specific cabin location and not a generic cabin type and Rebecca managed to do this on favourable terms. She also assisted with our choice of flights and baggage requirements. Thank you Rebecca
Peter and Sue
31 August 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guests,
Thank you for your kind review and for awarding Six Star Cruises a five-star rating.
We are delighted to hear that your recent Silversea Expedition cruise around Great Britain and Iceland was such a success. It is especially pleasing to know that Rebecca Rimmer was able to assist you in securing your preferred cabin location and provide valuable support with your flight and baggage arrangements.
Your feedback is greatly appreciated and will be shared with Rebecca as a reflection of her dedication to delivering a personalised and seamless service.
We hope to have the pleasure of assisting you again with your future travel plans.
Thank you once again.
Kind Regards
Customer Relations.
This was our second cruise which I…
This was our second cruise which I booked through Six Star cruises. Elizabeth Wright helped me on both and was amazing! She was so patient and completely understood what I was looking for. I am looking to book another cruise so will book with her again as I highly recommend her and Six Star.
23 August 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your kind and thoughtful review of Six Star Cruises.
We are delighted to hear that Elizabeth Wright has provided you with exceptional service on both occasions. Her patience and ability to understand your preferences are qualities we greatly value, and we are pleased to know they contributed positively to your cruise planning experience.
Your continued trust in Elizabeth and in Six Star Cruises is sincerely appreciated.
Thank you once again.
Kind Regards
Customer Relations.
Sandie Collier was most helpful and…
Sandie Collier was most helpful and understanding in dealing with our request
15 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Carole
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Sandie was most helpful and understanding recently.
Rest assured your review will be passed onto Sandie and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Great!
We consulted with Lisa Patterson in the process of selecting our cruise. Lisa was extremely friendly, quick and efficient and was able to give us a good insight into numerous options before we finalised our choice and confirmed our booking.
14 September 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you very much for your kind review and for awarding Six Star Cruises a five-star rating.
We are delighted to hear that your consultation with Lisa Patterson was both informative and efficient. It is always our aim to provide expert guidance and a seamless booking experience, and we are pleased that Lisa was able to assist you so effectively in selecting the perfect cruise.
Your feedback is greatly appreciated and will be shared with Lisa and her manager.
We look forward to welcoming you on board and hope your upcoming journey exceeds all expectations.
Thank you once again.
Kind Regards
Customer Relations.
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