Sixcharactertruth Reviews 146

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Shocking, silver plated at best, became tarnished after a couple of days wearing, all plate came off , silver polish and dip would not get any shine back , emailed to complain only to be ignored! AVOI... See more

Rated 1 out of 5 stars

This seller is deceiving customers by stating that their products are made with sterling silver. They are not. Silver plated, maybe. To confirm this I used a file and found another metal under the sil... See more

Rated 1 out of 5 stars

Reading the reviews I'm concerned this is a company that's either planting positive reviews, or sending some customers decent products - to attract good reviews - but many the non-silver products desc... See more

Rated 5 out of 5 stars

The Bold Bracelet is perfect, sturdy, comfortable, and beautifully crafted with excellent quality. This is my first purchase, and I'm extremely satisfied. I've currently set my eyes on a six character... See more

Company replied

Company details

  1. Buddhist Supplies Store
  2. Costume Jewelry Shop
  3. Jewelry Designer
  4. Jewelry Store

Written by the company

At Sixcharactertruth, our unique mission is to provide authentic, high-quality Dharma items that support your spiritual practice and bring spiritual jewelries that empower your life.


Contact info

2.1

Poor

TrustScore 2 out of 5

146 reviews

5-star
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3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One star is way too much.

One star is way too much.. received the item ,nothing like what I ordered,rubbish quality, asked for a refund they wanted me to send it to someone in China at my cost but obviously if the package goes missing you lose everything, which believe me normally happens. I say I won't get caught by sh.t companies yet I did once again, avoid at all cost . The stress etc these companies cause is unbelievable, so that's me stuck with a crap ring and 30 quid down. AVOID

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely breath taking craftsmanship

Absolutely breath taking craftsmanship
If you love ❤ spiritual adornment this the best possible
Thankyou my abacus fortune ring is 100 percent sacred to me

6 July 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

We are incredibly grateful for your heartfelt appreciation of our jewelry. May your days be filled with beauty, happiness, and cherished moments. Here's to a radiant and fulfilling life ahead! 😇🙏

Rated 1 out of 5 stars

In 2022

In 2022, I purchased a silver skull bracelet from this company and the clasp when I received the bracelet did not work properly I contacted the company through messenger. They replied they were not nice. They gave me a hard time they told me I was rude. Is this how they treat all their customers the quality of them merchandise is very poor and cheap. It’s supposed to be real silver and it’s not, after pleading with them, they finally sent a replacement bracelet which the class worked properly but the bracelet tarnished and turned brown within a matter of a year. Once again, I contacted them through messenger. They replied, they were very nice this time they said that they would send out a replacement , I waited the replacement didn’t come. I contacted them again through messenger and they replied and said that the replacement bracelet was sent out and that I had to wait 10 to 15 days a week in 10 to 15 days and no bracelet showed up at my address. This company is not a good company to do business with. I suggest that buyers beware , because when I went online and looked in my account that I have online with them, they set up the replacement bracelet and wanted me to purchase it when it was supposed to be free

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Love the product craftsmanship just…love it

Love the product craftsmanship just beautiful, love the design of the ring, and if it does what is meant to do, that would be fantastic plus it's the power of positive thinking that goes hand in hand, I will be ordering again 😀 😊 😄 ☺️ ❤️ just love it

28 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

Six Charater Truth my bracket has not been received you must have delivered to some one else

To Six Charater Truth my name is Mrs SJOrgan I ordered a bracket from you on the 11th of June 2023 and phone looking at the information it has said my bracket last been delivered and it has not. I have not received my bracket so could I have a refund please you're a Mrs SJOrgan. My order no is 00049266.

20 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for contacting us regarding this matter.

We're sorry to hear that you have still not received your order.
As we checked. your parcel is now in transit going to your destination with the waybill number: XL991158102GB
Tracking Link: https://www.royalmail.com/track-your-item#/tracking-results/XL991158102GB
Your latest tracking update: Item Received South West Parcel Hub · Royal Mail 2023-06-19

You can expect the delivery within 3-5 business days for(Standard Shipment)depending on your shipping location after the package was shipped. I am also advised to track the order online every 2-3 days in order to have the most up-to-date information on the shipping progress.

Thank you and please let us know if you have any other questions or concerns. Till then, take care and stay safe!

Have a great day!
Best regards!

Rated 5 out of 5 stars

Very commercial seller

Very commercial seller
Paypal payment is possible
Stunning jewels, so beautiful
you can order without fear

1 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

Not really 5 stars.

Not really 5 stars. This is a scam website. The handmade sterling silver bracelet I ordered weighing 36gms and supposed to be 1.2” wide was in fact a cheaply moulded rough white metal weighing 23.1gms and less than 1” wide. Absolute garbage.
DO NOT ORDER FROM THEM. What you will receive will be nothing like the photographs shown. Don’t fall for it. If it looks too good to be true then it definitely is.
Don’t hold out much hope of a refund but I will try. No doubt I will not get a reply to the email I have sent.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

DO NOT BUY!!

DO NOT BUY!!! THESE ARE NOT STERLING SILVER AS ADVERTISED!!! THEY ARE MAGNETIC, SILVER IS NOT!
THEY ARE NOT A COMPANY IN THE USA...LIES, LIES,LIES.
I ONLY GAVE 5 STARS IN ORDER FOR MY REVIEW TO BE AT THE TOP AND SAVE SOME OF YOU FROM BEING DUPED!

15 June 2023
Unprompted review
Rated 2 out of 5 stars

I ordered a beautiful bracelet for…

I ordered a beautiful bracelet for myself and the packing and speed was fantastic. But when I opened the box and the bracelet I received was the right length but half the size it was advertised as. I went back and looked at the image of the bracelet the model had on that was a close-up view and his was twice as wide as the much smaller and less masculine one I received. I would have paid more for this one pictured

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Perfect transaction

I used this company for the second time would definitely use again items as described if not better , presentation box , came early love present

11 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

Very Impressed

I was that impressed with the bracelet, that I ordered another.

The service from this company has been excellent, I would highly recommend the company and their products.

1 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 4 out of 5 stars

Excellent Item and Speedy delivery to…

Excellent Item and Speedy delivery to the UK, my wife loves this

1 June 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

Very good experience

Very good experience buying from this company,
The jewellery is very good quality at very reasonable prices, sellers communication was also good with tracking number to enable you to follow your parcel.
Order time to delivery was 10 days. I will be buying from this company again

30 May 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

I ordered the Sterling Silver Vajra…

I ordered the Sterling Silver Vajra Byzantine Chain Bracelet for me and my daughter. I will admit, it shipped out must faster than I expected. I received notification from the carrier that the package had been delivered to "either your front door or mail box room." This was definitely not the case. I then received an email from the seller stating the carrier let them know the package had been delivered. I immediately responded letting them know the package was not in either place mentioned and asked them to contact their carrier to find out exactly which spot they left it at. Their response, "We're sorry to hear that you have still not received your order. Learned from the logistics provider that the package has been delivered. Please check again if it is in the mailbox or backyard (which I don't have), etc. If the package is not found, we recommend you to check with the logistics provider where the package is placed first." My response was, "So you get your money and take no responsibility or provide assistance contacting YOUR logistics company, and I am out the money and the merchandise?" It will be interesting to know what the logistics company has to say on where they left it since you need either a key or a code to gain access to the complex and the mailboxes.
***edited after seller response***
It’s funny the logistics company told you the package was signed for considering neither you or they mentioned the package being signed for in any of the responses received. So if it was signed for, who provided the signature? According to them it was left at either the front door or the mailbox room. This would indicate no signature required. And again, you have to have a key or gate code to enter the complex…including gaining access to the mailboxes. I’ve worked customer service for many years, and never was it acceptable to tell a consumer they need to figure out where their merchandise is.

24 May 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear Customer,

Thank you for reaching out to us. We are sorry to hear that you have not received your package. We understand how frustrating this situation can be, and we are here to assist you.

According to the information provided by our logistics provider, the package has been marked as delivered and signed for. As a result, we sent you a confirmation email. We rely on the information provided by the logistics company for these notifications.

To help resolve any potential misunderstandings, we have included the contact details of the logistics provider in the email. We encourage you to reach out to them directly to inquire about the status of your package. They will be able to provide you with further assistance and clarification.

If contacting the logistics provider does not yield a satisfactory resolution, please let us know, and we will be more than happy to provide further assistance and support in resolving this issue.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding in this matter.

Have a great day!
Best regards!

Rated 4 out of 5 stars

I am in love with the elegant necklace

I am in love with the elegant necklace I purchased from your store. The delicate chain and the stunning pendant make it a true showstopper. The quality is exceptional, and I appreciate the attention to detail. It's a timeless piece that I will cherish for years to come. Thank you for providing such beautiful and high-quality jewelry!

15 May 2023
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 1 out of 5 stars

I have been scammed

I have been scammed. Bought Guardian Angel pendant with chain. It is NOT Silver 925 as advertised!
Got it today and can see a copper colour on the wing tips at the back. Requested a refund...see what happens.

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Had it approx one month

Had it approx one month, it’s just fell off my wrist and is going orange. Advertised as sterling silver when in fact it’s plated and cheap. I’m furious

5 May 2023
Unprompted review
Rated 5 out of 5 stars

amazing jewellery and great CS

I have already ordered a stunning bangle from these people and did not hesitate to oreder agian,unfortunately I ordered wrong size. A prompt answer informed me that due to the high delivery charge they would recommend keeping it and they would give a 50 % discount on another order. Will have to wait again. But great CS as far as I'm concerned

24 April 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

As a token of our appreciation, we are sending you a 30% off coupon. This discount code is OFF30 and can be used on the checkout page. (It is applicable to all products)

Our website: https://www.sixcharactertruth.com/

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

I ordered wrong size bracelet

I ordered a bracelet for my mum but I ordered the wrong size , I got in touch to ask about exchange which by the time postage was covered etc would cost me more so instead they gave me 50% off to order the correct size . Very helpful . Very quick response . Stress free experience. Thank you

29 March 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

As a token of our appreciation, we are sending you a 30% off coupon. This discount code is OFF30 and can be used on the checkout page. (It is applicable to all products)

Our website: https://www.sixcharactertruth.com/

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

Rated 5 out of 5 stars

Thank you for a great bracelet,it’s a…

Thank you for a great bracelet,it’s a lot better than the other one,I will tell my friends about the bracelet

20 April 2023
Unprompted review
Sixcharactertruth logo

Reply from Sixcharactertruth

Dear customer,

Good day!

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Thank you very much, may your life be full of happiness, success, and love. Sending my best wishes to you!

As a token of our appreciation, we are sending you a 30% off coupon. This discount code is OFF30 and can be used on the checkout page. (It is applicable to all products)

Our website: https://www.sixcharactertruth.com/

If you have any questions else, please feel free to contact us.

Have a nice day.
Best regards!

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