SiteCountry Reviews 

187
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the support team for being helpful, friendly, and providing quick solutions to various issues. People often appreciate the reliable performance of the hosting service and the quality of the hosting plans offered. However, some customers also noted frequent website downtime and server issues, leading to data loss and business disruption. There is widespread dissatisfaction with customer service and response times, with many reporting ignored tickets and a lack of proper communication. Additionally, some users faced problems with the website's control panel and encountered security vulnerabilities.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with some customers initially confident due to advertised... See more

Website

Users describe negative interactions with website hosting, with many reporting their websites being down for... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing poor support, unresponsiveness,... See more

Response time

Clients share negative opinions on response time, frequently reporting that they either receive no response... See more

Staff

People report ambiguous experiences with staff, with some customers praising the team as great, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(187)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Affordable, Fast, and Reliable Hosting

I am using SiteCountry from last 2 years, and overall, it's been a great experience. Their hosting is affordable, fast, and feature-packed, making it a great choice for website owners. Recently I found my site is down, Despite the downtime issue, their quick support and solid performance make SiteCountry a reliable hosting provider. If you want an affordable, feature-rich hosting solution with excellent customer service, I’d definitely recommend giving them a try!

6 February 2025
Unprompted review
Rated 4 out of 5 stars

Good

The support team's response was excellent. They did have some problems with the hosting server, but they were fixed immediately, and that is the good part.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

False Promises and No Real Support – Very Frustrated!

SiteCountry's so-called 24/7 support is a complete scam. For the last 3 days, I’ve been stuck with an unresolved issue and the only replies I get are generic apologies — no solutions, no follow-ups, no urgency.

You can’t keep fooling customers with fake promises. This experience has been incredibly frustrating, and unless your team improves, I can’t recommend your service to anyone. Start fixing problems, not just saying sorry.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I Am Using Sitecountry Since 2022 It is…

I Am Using Sitecountry Since 2022 It is very Good Hosting Company And Exilent Support For The Clients With There Websites issue And Optimization I Recommend To Sites Owners To Try Sitecountry For The Good Business Results,

Posted BY : Malik Aiesh Bahadur

25 January 2024
Unprompted review
Rated 4 out of 5 stars

Fastest Hosting

I think it is the fastest hosting which gives me 6gb of ram (premium cloud) which is fast enough even I have installed 10+ plugin of woocommerce related including dokan etc

11 December 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero star

I wish I could give zero star. It's no less than a scam. I paid for all the services, and still they keel suspending my website. They have no customer service, live chat is pathetic. They will take a day to reply and apologize and restart. And, out of blue, suspend it again. It's going on for more than a month. Don't waste your money here. I am stuck with them but next time won't go with this for sure.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Site Country is a Best Web Hosting…

Site Country is a Best Web Hosting Provider Company in the World. Their team is experienced, full supportive and very polite. Whenever I face a problem in my website, then Mr. Abhi K and Mr. Rahul J. has successfully solved my issue. I highly recommend to everyone, you should surely try Site Country Cloud hosting. Once Again Thanks to Site Country and their team for their Wonderful Service.

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Team

Thank you so much Team
I am very thankful to you. I really appriciate your (Rahul J.) help sir.

Very nice service you are offering , it is the best service that I have ever seen in my 20 year career.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

SiteCountry is a great hosting company…

SiteCountry is a great hosting company it is better then hostinger because this plan is cheaper than hostinger and also its support system is very good, I am usinge Sitecountry and hostinger, In hostinger I have a problem my site was Broken due to installing some plugin when i talk to hostinger to solve the problem they Gave me an article and told a read this and solve your issue, And yesterday I have a problem in sitecoutry hosting a plugin not activating in my WordPress site which hosted on site country I raise A Support Ticket on in sitecountry and explain isuue and in 2 hours sitecountry support staff Arun solved my problem

Overall Sitecountry Is A Good hosting Company if you have less technical knowledge and searching a affordable and highspeed Hosting then you can go with Sitecountry without any hesitation

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Review after 3 Years of usage

Review after 2 Years of usage, i wrote review eaarlier as well when this company started.
This is my review about the renewal experience which has been great as well.

I am using Premium cloud pro hosting from 2 years and its really great, uptime has been above 99.95% which is decent and pricing is unbeatable and i get discount on renewal also.

23 July 2024
Unprompted review

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