The information and analysis of my labs were far better than I gave received through Quest or Labcorps. Small learning curve using the auto-withdraw system but they provide you with comprehensive... See more
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SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
111 Terrace Hall Avenue, 01803, Burlington, United States
No recent history of asking for reviews
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Replied to 89% of negative reviews
Typically replies within 1 week
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Kits have been great so far, support has also been great. Platform has come a long way and is clearly being actively developed.

Reply from SiPhox Health
Eni was very nice and patient. I felt like I was guided very well through each step of the process. It really helped to have someone there to guide me because I was feeling a bit nervous at the beginning. Thank you!

Reply from SiPhox Health
I'm glad I received assistance because I would have done test incorrectly. The wait was only about 5 minutes so no big thing there. Thanks again.

Reply from SiPhox Health
Very easy to do and simple to understand. This beats going into my physician's office for a blood draw! It was painless and such a time-saver.

Reply from SiPhox Health
Emilija was very knowledgeable and helpful. She offered tips on how to best get the blood flowing when the vials weren't filling, in a calm and supportive manner. Also, there are a lot of moving pieces in this process; I really appreciated her assistance.

Reply from SiPhox Health
Eni Anzic was professional, helpful, and thorough in her assistance as this was my first time utilizing the blood kit.
I had a much better experience and some helpful tips by utilizing the video call and her expertise.

Reply from SiPhox Health
The initial sign-up process is cumbersome and appears to be a scam. For instance, I was not even aware I had been charged for the initial membership fee. I thought I hadn't signed up and probably wouldn't have continued with the process until my wife pointed out that I had been charged. This does not convey transparency in the process. With that said, I am impressed with the results, compared to the traditional lab work I had done a few days prior. I am also impressed with the actionable and comprehensive information given in the report. I am very impressed with the body scan feature of the app. I found it to be incredibly accurate.

Reply from SiPhox Health
Stefan was extremely helpful. Responses were timely and effective. Great experience.

Reply from SiPhox Health
fast, accurate rep[orting with a summary of each body area

Reply from SiPhox Health
I really appreciated the technician who walked through the process on the call with me. The results came quickly, and the information provided by SiPhox regarding the results was invaluable.

Reply from SiPhox Health
The assistance was great. My rep Ameka (I think) was patient and helpful. I got a successful collection

Reply from SiPhox Health
I have a mixed experience based on my customer service interactions with this company, but have edited my review to reflect the overall outcome and how I feel walking away. The website seems very straight forward, showing panels and services offered, sign up is easy, there is a “share with your doctor” option that was a bit misleading in my particular case. I will not be using their kit, so I cannot attest to that process. I am navigating the healthcare system on a very tight budget. I am looking for the lowest cost labs as I am currently uninsured and was excited about the price point and convenience for the particular labs I currently need. Unfortunately after messaging my two providers that I found labs and ordered them, they responded they don’t take third party mail at home test results as they’ve had issues in the last, regardless of the company now. While initially, customer service responded a bit poorly, while still professionally, another member of the team, Ajda, stepped in and really changed the experience, making me feel seen as a human navigating their health rather than just a sale point. If in the future I can afford the extra testing without needing to worry about it supporting me medically with my current doctors, I’d love to give SiPhox a try, it is just not where I’m at in life at the moment.

Reply from SiPhox Health
It was very frustrating trying to do all the registration and questionnaires.… this is partially true because I am over 70 and I am always frustrated with Internet connections so it would've been helpful for me to have done all your questioning prior to doing the actual Collection Of the blood test.
The technician that walked me through the process of collecting the blood was very pleasant and patient with me I would definitely Encourage others To have a virtual walk-through with a living person!

Reply from SiPhox Health
Renate was very helpful with the first blood draw!

Reply from SiPhox Health
It allows you to check some for free and gives awesome insights into your health

Reply from SiPhox Health
I’ve used several of these at home draw services and never had an issue until I used SiPhox. They are the most expensive by far, and the kit I received was unable to be activated. I talked to live support for the draw and she said, I don’t know how to fix this, I’m just here to help you with collection, and to reach out to support via email. I used their support chat and email and both are only AI generated garbage. It’s been over 24 hours and no response on how to activate the kit or send a replacement. I disputed the $274 charge on my credit card and will use the plethora of other companies that offer the same service for cheaper and actually deliver.

Reply from SiPhox Health
Renata was very Patient and Helpful

Reply from SiPhox Health
Great customer service, clear and easy instructions, very informative and easy to understand results! Would definitely recommend to anyone looking for at home blood screening!

Reply from SiPhox Health
Customer service was amazing .. they figured out what went wrong and quickly remedied it ..

Reply from SiPhox Health
Marija was very nice,friendly and helpful. It was nice to meet her. It made it less stressful to kniw I was doing the test correctly.

Reply from SiPhox Health
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