Simpsons International Removals Reviews 

178
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the helpful office staff for providing clear communication, answering questions, and offering patient guidance throughout the moving process. Reviewers emphasize that the administrative team goes above and beyond to ensure every detail from quotes to paperwork is clearly managed. Consumers highlight the efficient removal teams, noting that packing crew members are polite, careful with items, and well-prepared. People appreciate that belongings consistently arrive safely and on schedule, making stressful international relocations smooth and manageable. Individuals seeking reliable shipping services find peace of mind knowing professionals handle everything with genuine care.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient administration and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be exceptionally supportive and reassuring during international moves.... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrived safely and in... See more

User experience

Reviewers mention positive feedback about user_experience, describing seamless and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Simpsons was perfect. John and Hayley helped us through every step of the way, answered all of our random questions and kept us up to speed right from the initial quote to the big... See more

Company replied

Rated 5 out of 5 stars

We recently moved our family to Australia and chose Simpsons after getting a few different quotes. From the very beginning, they stood out with their professionalism and clarity. The office team were... See more

Company replied

Rated 5 out of 5 stars

We were moving overseas and honestly dreaded the whole process, but Simpsons made it so straightforward from day one. Hayley kept in touch throughout, answering all my questions quickly (and there wer... See more

Company replied

Rated 5 out of 5 stars

Everything felt very personalised. John understood how stressful and overwhelming I was finding emigrating so really helped me as much as he could to feel at ease and made the process as easy as possi... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Shipping Service
  4. Storage Facility

Written by the company

Simpsons International Removals Ltd is one of the leading international removal companies, dedicated to making your move abroad as seamless and stress-free as possible. With many years of experience in the industry, we have helped families and individuals successfully relocate from the UK to their new homes overseas for many years. We specialise in overseas removals and shipping to countries such as the USA, Canada, Australia, Spain, France, Germany and many other countries across Europe.

Try Our International Removals Cost Calculator

Written by the company

Get a Quick Estimate for Your Move Abroad
Planning an overseas move? Simpsons’ free online removals cost calculator makes it easy to get an initial estimate based on the size of your move. It only takes a few moments to start planning your international removal with a clearer idea of potential costs.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(178)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Services

Wow, we had the best experience with the company. Their staff were fantastic and super helpful and friendly.
Thank you to John and Hayley for your outstanding professional service.
If you need your goods moved anywhere , they are definitely the people to use. 10 out of 10 for their services.

8 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Morning Kobus,

Thank you so much for your amazing review! We’re thrilled to hear that John, Hayley, and the team made your experience smooth, friendly, and professional. Your kind words and 10/10 rating mean a lot to us, and we truly appreciate you recommending our services.

Kindest regards
Customer Services

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Friendly team, clear communication and everything handled professionally.

21 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Alanis,

Thank you for your great review!

We’re delighted to hear you were pleased with the service from start to finish and that the team’s friendliness, clear communication, and professionalism made a positive impression throughout your move.

We really appreciate your feedback and thank you for choosing us!

Kindest regards
Customer Services

Rated 5 out of 5 stars

Very happy with the service we…

Very happy with the service we received. John carried out a thorough survey and explained the process clearly, and the team on moving day were punctual and hardworking. Communication throughout was excellent and made the whole experience feel smooth and well managed.

19 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon,

Thank you for your lovely review!

We’re really pleased to hear that you were happy with the service and that the survey, communication, and moving day all helped make the process feel smooth and well managed. It’s great to know the team’s punctuality and hard work made a positive difference on the day.

We truly appreciate your feedback and thank you for choosing us for your move.

Kindest regards
Customer Services

Rated 5 out of 5 stars

Excellent service, I will use them again

I have had excellent support from Simpsons International Removals UK. I have dealt with John and Hayley Price, who have made me feel very secure about my belongings during my move from the UK to Germany. I could contact them at any time with questions or concerns, and they were always responsive and supportive. The movers were also very efficient and respectful. I have not received my goods yet, but so far I am very happy with the service I have received.

11 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Marta,

Thank you for your kind review and for sharing your experience so far.

We’re really pleased to hear that you’ve felt supported and reassured throughout the process of your move from the UK to Germany. It’s great to know that communication has been clear and responsive whenever you’ve had questions or concerns, and that the moving team made a positive impression with their efficiency and respect.

We understand how important peace of mind is during an international move, and we’re delighted that you feel confident about your belongings.

Thank you again for your feedback and for choosing us.

Kindest regards
Customer Services

Rated 5 out of 5 stars

Our move to Australia was both exciting…

Our move to Australia was both exciting and bittersweet, as we were leaving behind a home we’d lived in for over 15 years. Simpsons understood that straight away. From the very first interaction, they treated our move with care and empathy, not just as another job. Hayley kept us updated regularly and made sure we felt informed at every stage, which really helped reduce the stress. The packing crew were fantastic – careful, polite and clearly experienced. They took extra time with fragile and sentimental items, which we really appreciated. On what could have been a very emotional and stressful few days, they brought calm, professionalism and reassurance. We wouldn’t hesitate to recommend them.

15 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Sung,
Thank you so much for your heartfelt review.

We truly understand how significant a move like this can be, especially when leaving a home filled with many years of memories. It means a great deal to us that you felt supported with care and empathy throughout the process, not just as a move, but as an important life transition.

We’re delighted to hear that you felt well informed at every stage and that the packing team provided the level of care, respect, and professionalism you deserved, particularly when handling your more fragile and sentimental belongings.

Helping to bring a sense of calm and reassurance during what can be an emotional time is exactly what we strive for, so your feedback really means a lot to us.

Thank you again for your kind recommendation, and we wish you all the very best as you settle into your new life in Australia.

Kindest regards
Customer Services

Rated 5 out of 5 stars

It’s a wrap !

Amazing service from the London team ! They wrapped my belongings to within an inch of their lives and even my huge mirrors arrived without any issues. They really took care to make sure my shipping to the USA arrived intact. It feels so good to have all of my belongings around me and makes me feel like I am at home

12 March 2026
Unprompted review
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Reply from Simpsons International Removals

Good Morning Bee,

Thank you so much for your fantastic review! We’re thrilled to hear that our London team took such great care with your belongings and that everything, including your mirrors, arrived safely in the USA. Knowing that we helped make your new place feel like home means the world to us. We truly appreciate you sharing your experience!

Kindest regards
Customer Services

Rated 5 out of 5 stars

Our move from London to Sout Africa…

Our move from London to Sout Africa went incredibly smoothly thanks to Simpsons. From the video survey with John to the final collection day, everything was organised and clearly explained. The packing team were friendly and worked quickly while still taking real care with fragile items and furniture. We received regular updates while the shipment was in transit, which gave us peace of mind. Nothing was too much trouble and the whole process felt very professional.

14 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Bailey,

Thank you for your wonderful review!

We’re so pleased to hear that your move from London to South Africa went so smoothly and that you felt supported throughout the entire process.

We’re glad the team made such a positive impression with their friendliness, efficiency, and care with your belongings. Providing regular updates during transit is something we know makes a real difference, so it’s fantastic to hear it gave you peace of mind.

Your feedback means a great deal to us, and we’re delighted the whole experience felt professional from start to finish.

Wishing you all the very best in your new home, and thank you again for choosing us!
Kindest regards
Customer Services

Rated 5 out of 5 stars

Really pleased with the service from…

Really pleased with the service from start to finish. The quote was clear, communication was consistent, and the team were polite and respectful in our home. Our move went exactly to plan and all our items arrived safely. A very reliable company.

12 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Jinha,

Thank you for your fantastic review!

We’re delighted to hear that you were really pleased with the service from start to finish. It’s great to know the quotation process was clear, communication remained consistent, and that our team were polite and respectful in your home.

We’re especially pleased that your move went exactly to plan and that all your belongings arrived safely, just as it should be. Your comments about our reliability mean a great deal to us.

Kindest regards
Customer Services

Rated 5 out of 5 stars

Simpsons handled our relocation…

Simpsons handled our relocation overseas and made what could have been a stressful experience feel straightforward. Hayley kept us updated on timings and paperwork, and the crew on the day were punctual and efficient. Everything was wrapped and loaded carefully and we felt confident our belongings were in safe hands. Would definitely recommend them for international moves.

11 April 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Adriana,
Thank you for your review and for taking the time to send us your valuable feedback.

We’re delighted to hear that your overseas relocation felt straightforward and well managed. It’s great to know that the team kept you informed throughout and delivered a punctual, efficient service on the day while taking such care with your belongings.

Providing a smooth and reassuring experience is exactly what we aim for, so your feedback and recommendation mean a great deal to us.
Thank you again for choosing us, and we wish you all the very best in your new home!
Kindest regards
Customer Services

Rated 5 out of 5 stars

From the first visit by a Simpsons…professional from the start

From the first visit by a Simpsons representative, I felt that this was a professional company that I could trust. The confusing process of getting a quote to move almost everything from my UK home to a Miami location was a big decision. I compared 6 moving companies. I chose the right one. They were clear and answered my many questions over numerous phone calls. The packers were quick and careful. Clearing customs wasn’t a problem. Everything arrived safely. I recommend this company totally.

8 January 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Sharon,
Thank you for your fantastic and detailed review!

We’re so pleased to hear that you felt confident in choosing us, especially after comparing several companies for such an important international move. It’s great to know our team provided clear guidance, answered all your questions, and helped make what can often feel like a complex process much smoother.
Your recommendation means a great deal to us, and we truly appreciate you placing your trust in us.

Kindest regards
Customer Services

Rated 5 out of 5 stars

John

John, Haley and the Removal Team were great. They packed our house up in a morning and when we used less space than quoted we were refunded. Made the entire experience well worth it and I would highly recommend using them.

17 March 2026
Unprompted review
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Reply from Simpsons International Removals

Good morning Michael,
We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it!
Kindest regards
Customer Services

Rated 5 out of 5 stars

Professional

Professional, reliable and easy to deal with. Our belongings arrived safely and the whole process felt well managed.

13 March 2026
Unprompted review
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Reply from Simpsons International Removals

Good morning Amelia,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The team were punctual, professional and very organised. Our move went exactly as planned.

10 March 2026
Unprompted review
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Reply from Simpsons International Removals

Good morning Brett,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services

Rated 5 out of 5 stars

The Move

The crew led by Scott were very good definitely knew their stuff. Very professional and very quick and approachable answered any questions we had . I would suggest any future customers to allow them to take the items back to their facility to enable them to pack more efficiently as we did
Overall VERY happy with the service . Everything taken care of and kept in the loop all of the time.

10 February 2026
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Stephen,
We are honoured by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
Kindest regards
Customer Services

Rated 5 out of 5 stars

Simpsons have been fantastic

Simpsons have been fantastic

They have provided fantastic customer service throughout. They visited our house for a quote, gave us various bits of advice along the way, and were professional and friendly when packing up and removing our belongings. The team are super responsive and always available to support.

12 February 2026
Unprompted review
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Reply from Simpsons International Removals

Good Afternoon Sam,
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark.
Have a lovely day!
Kindest regards
Customer Services

Rated 5 out of 5 stars

Moving overseas is something I've done…

Moving overseas is something I've done before, but this time Simpsons made it an absolute doddle. Right from the get go, the quote was honest and clear and then the rest of the team just made everything easy. The service from the office was attentive and stress-free. If you're thinking of relocating abroad then Simpsons is definitely the way to go - I'd highly recommend them.

29 January 2026
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Joseph,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services

Rated 5 out of 5 stars

La gestión de pagos se siente bien…

Big thanks to the Simpsons team for our move to Dubai. The communication from start to finish was spot on and then on moving day the crew showed up bang on time, were super organised and were as professional a bunch as you'd want them to be. Not a single hitch to report.

27 January 2026
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Desxz,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services

Rated 5 out of 5 stars

Our experience with Simpsons was…

Our experience with Simpsons was perfect. John and Hayley helped us through every step of the way, answered all of our random questions and kept us up to speed right from the initial quote to the big day when they collected our stuff. The packing team that turned up were as slick as you'd want - did their job efficiently and still managed to be polite and respectful too.

26 January 2026
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Tara,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future!
Kindest regards
Customer Services

Rated 5 out of 5 stars

The Simpsons made our move from the UK…

The Simpsons made our move from the UK to Australia really easy - completely stress-free as it should be. Our rep, Hayley in the office was a lifesaver - kept us fully in the loop and was as patient as you'd want her to be when we had a million questions - and the crew took great care when packing everything up for us. Clear communication and professionalism all the way, we were really grateful for that.

26 January 2026
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Apoja,
Thank you for your kind words and support. We’re grateful to have you as a valued customer and I will make sure to let Hayley know you were happy with her assistance! Don’t hesitate to reach out if there’s anything else we can assist you with.
Kindest regards
Customer Services

Rated 5 out of 5 stars

I can’t recommend Simpsons enough

I can’t recommend Simpsons enough! I have moved many times over the years and this is my second move with Simpsons. They give you all the information you need from documents to customs advice, the crew were amazing and did all the hard work, as well as the staff in the office. No question is a silly question and they really do go above and beyond to help you the whole way! The delivery of our shipment was quick and was delivered right into our new home with no damages either! Thank you simpsons, I will ensure to recommend you and I hope this review helps others in their relocation removal company of choice!

6 November 2025
Unprompted review
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Reply from Simpsons International Removals

Good afternoon Natalie,
Thank you for sharing your positive experience! Our team is committed to going the extra mile for our customers, and we’re thrilled to hear that it made a difference for you. Your satisfaction is our motivation, and we’re here whenever you need us!
Kindest regards
Customer Services

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