SimplyMeds Online Reviews 

28,916
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,975 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and highly efficient service, from consultation to dispatch. Many people appreciate the fast, reliable delivery, with products arriving quickly and on time. Reviewers also highlight product quality, effectiveness, and competitive pricing. However, some customers also noted occasional issues with order accuracy, such as receiving incorrect medication or dosages. Others reported packages arriving damaged or not being delivered as expected, indicating some inconsistencies in fulfillment.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

People report positive experiences with service, often describing it as amazing, efficient, and second to... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Product

Clients share positive opinions on product, often highlighting the ease of finding items, simple... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting good, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of order and speed of delivery. A friend also wanted this product but has been scammed before by so called 'online pharmacies', so I immediately sent her here. Fabulous service and I might well... See more

Rated 5 out of 5 stars

After suffering with an ongoing ear infection/swimmers for what seemed like forever and not being able to see a doctor I checked Simply Meds. I found what I needed at a great price and it was delivere... See more

Rated 5 out of 5 stars

These guy are brilliant,, struggling to get a gp appointment for antibiotics that I needed for foreign travel. I had to take a survey which was viewed be a pharmacist and they were quickly dispat... See more

Rated 5 out of 5 stars

QUICK AND EASY - UNLIKE Pharmacy2U who wasted over 20 minutes and I gavce up in exasperation and got nowjere so came to this company and it couldn't have been easier. So WELL DONE SIMPLYMEDS ONLINE a... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Medical Supply Store
  4. Online Pharmacy
  5. Online Prescription Medication Vendor

About SimplyMeds Online

Written by the company

FREE DELIVERY We offer free delivery on all prescription orders

Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.

Gold Standard Customer Service Our expert staff are always there to help

Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.

Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.

Ordering for the 1st time?

Written by the company

Get 10% off your 1st order with code: TRUST10
Why not try us out today? You will not be disappointed in our treatments or service.

Our Price Promise

We guarantee we won't be beaten on price

We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

29K reviews

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4.8

All reviews

(28,916)

4,610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service, website was easy to navigate to enable an order, meds arrived next day. I looked at other companies, but this seemed the most straightforward.

18 July 2026
Rated 5 out of 5 stars

Great service

After suffering with an ongoing ear infection/swimmers for what seemed like forever and not being able to see a doctor I checked Simply Meds. I found what I needed at a great price and it was delivered quickly. Ear infection/swimmers ear cleared up quickly so I highly recommend.

15 July 2026
Rated 3 out of 5 stars

I spoke to one of your colleagues and…

I spoke to one of your colleagues and asked for at least one of the test strip boxes to have a longer expiry date. Unfortunately, I received both boxes with a shorter expiry date. Very disappointed

18 July 2026
SimplyMeds Online logo

Reply from SimplyMeds Online

Hello Ivanka,

Thank you for your review.

Our Customer Service team contacted you today regarding this issue. Please get in touch with us at your earliest convenience so that we can investigate this further and work towards resolving the matter for you.

We look forward to hearing from you.

Kind regards,

Simplymeds Online

Rated 5 out of 5 stars

Very professional service and very…

Very professional service and very thorough. Gave exact instructions and decisions so as to expedite both the Prescription Assessment and move through to despatch. Once prescription approved, despatch was immediate and I was particularly impressed with that. Great experience with no dithering unlike other suppliers with easy direction to what was required. Where the order app was not approved (didn't meet the rules) this was handled very sensitively with very clear reasons. I will stay with these people!

18 July 2026

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