Simply Chesterfields Reviews 

82
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handcrafted furniture, noting that the luxurious fabrics and deep seats make the sofas incredibly comfortable for everyday relaxing at home. Many buyers also point out the exceptionally friendly and knowledgeable staff who provide wonderful guidance and keep everyone fully informed throughout the entire custom ordering journey. However, some people mentioned needing minor adjustments or encountering initial delivery challenges with their custom orders. Consumers appreciate how incredibly accommodating the team is in swiftly resolving these occasional sizing or delivery hiccups to ensure complete customer satisfaction.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the fabulous workmanship, comfortable... See more

Staff

Customers had positive experiences with staff, frequently highlighting that employees like a staff member... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the sofas are beautifully made with... See more

Service

Reviewers highlight positive aspects of service, expressing complete satisfaction with the helpful staff,... See more

Delivery service

Users describe positive interactions with delivery service, praising straightforward scheduling, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From sending a lot of swatches to placing an order the company was a pleasure to deal with, ringing us up to make sure we could get the extra large four seater sofa in the house. We delayed delivery d... See more

Company replied

Rated 5 out of 5 stars

Faultless service and products. So impressed with the staff who kept us informed throughout. Delivered 2 weeks earlier than expected which was a huge bonus as we'd just moved house and were sofaless.... See more

Company replied

Rated 5 out of 5 stars

ordered chesterfield sofa on 10th April. Finn very helpful as I required a slim version. was kept informed and was delivered earlier than expected. Absolutely delighted and thrilled with it. Perfect... See more

Company replied

Rated 5 out of 5 stars

Finn is as extremely friendly and helpful when we visited the showroom. Answered all our questions, sent information we asked for but never chased or pestered us after. Ended up buying a chair from... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Manufacturer
  4. Furniture Store

Written by the company

In an age of cheap mass production, we are proud to be handmaking chesterfield sofas right here in England, keeping time-honoured techniques alive. Based in the traditional heartland of furniture making, our workshops have some of the finest furniture makers and upholsterers in the country and they love what they do. They put their heart and soul into every piece they create, and you will see and feel it every time you relax in a ‘Simply Chesterfields’ sofa. Every piece we create is exclusive and handmade just for you. We don’t hold stock, so each item is a one-off commission that has its own individual characteristics and charm. Handmade chesterfields built to last a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I spoke to Finn number of times

I spoke to Finn number of times, he is very polite, patient and explain properly.

19 May 2026
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Reply from Simply Chesterfields

Thank you for your kind review Sussan. It was a pleasure speaking with you and helping throughout the process. We really appreciate your custom and are delighted to hear you found the service polite, helpful, and informative. Thank you again for choosing Simply Chesterfields.

Rated 5 out of 5 stars

ordered chesterfield sofa on 10th…

ordered chesterfield sofa on 10th April. Finn very helpful as I required a slim version. was kept informed and was delivered earlier than expected.
Absolutely delighted and thrilled with it. Perfect fit and made my room look a million dollars.
Thank you, would not hesitate in recommending this company.

17 May 2026
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Reply from Simply Chesterfields

Thank you for your kind review, Lesley. It was a pleasure helping you create a bespoke version of Arthur to perfectly suit your room. The Jet Black Lush Velvet is such a striking choice, so we’re delighted to hear the finished sofa has had exactly the impact you hoped for. We’re also very pleased we could deliver earlier than expected and keep you updated throughout the process. Your recommendation means a lot so thank you again for your support and we hope you enjoy your Arthur for many years to come!

Rated 5 out of 5 stars

Excellent service beautiful products…

Excellent service beautiful products couldn’t be happier with my purchases will definitely be recommending to others

18 May 2026
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Reply from Simply Chesterfields

Thank you for your continued support and for taking the time to leave us another review. It was a pleasure working on your chair and bespoke cushion after your original sofa purchase. We’re delighted to hear you’re happy with everything, and your recommendation means a great deal to our family business. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

From placing an order to delivery

From placing an order to delivery, the service was excellent with this company. Our Arthur Chesterfields are beautifully made and very deep and comfortable. Would well recommend.

13 May 2026
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Reply from Simply Chesterfields

Thank you for your kind words Elaine and for choosing Simply Chesterfields. We’re delighted to hear you were pleased with the service and even happier that you’re enjoying your Arthur Chesterfields. We appreciate your recommendation and hope you enjoy them for many years to come.

Rated 5 out of 5 stars

Friendly and helpful service delivery …

Friendly and helpful service delivery guys was great.

11 May 2026
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Reply from Simply Chesterfields

Thank you for your kind words Laura. We’re pleased to hear you found both our service and delivery team friendly and helpful. Thanks again for choosing Simply Chesterfields and enjoy your new sofa!

Rated 5 out of 5 stars

Marvellous experience

What a great company to deal with, I thought old fashioned and personal customer service was a thing of the past. From ordering swatches, discussing choices and even rearranging delivery when the sofa was too wide for my front door, nothing was too much trouble for Finn.
This is the best company I have ever dealt with and I will go back without hesitation if and when I need another Chesterfield.

30 April 2026
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Reply from Simply Chesterfields

Thank you for the kind and detailed feedback Gary!

We’re delighted to hear you felt well looked after throughout the process. From helping choose the right colour through to navigating the delivery challenges, it was a pleasure assisting you and we’re pleased everything worked out in the end.

We truly appreciate your support and would be delighted to help again whenever you’re ready for your next Chesterfield.

Rated 5 out of 5 stars

Simply Chesterfields for superb quality.

Simply Chesterfields is a specialist furniture manufacturer with an excellent shop with beautiful typical examples of their furniture in the town of Farnham Surrey, Finn the shop manager is very knowledgeable and helpful to explain fully in detail all queries on the subject of their Chesterfield furniture. My purchase was ordered, manufactured and delivered in precisely five weeks, the finished quality is really superb. This will lead me to further future furniture projects.
Thank you, to Simply Chesterfields and Finn.
Paul Rutherford.

24 April 2026
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Reply from Simply Chesterfields

Thank you for your kind words Paul, it means a lot.

We’re pleased to hear you enjoyed your visit to our shop and that you found the process clear and helpful. It’s great to know everything came together smoothly, from ordering through to delivery, and that you’re happy with the finished chair.

We take a lot of pride in the quality of what we make, so it’s especially rewarding to hear that reflected in your experience.

We’d be delighted to help with any future projects whenever the time comes.

Thanks again for choosing Simply Chesterfields and enjoy your new tub chair!

Rated 5 out of 5 stars

Delighted with purchase

First of all ordering samples was quick and easy, I ordered 8 because there were so many gorgeous shades to choose from. We went to the store and tried out the different styles and got good and helpful advice from Finn. We ordered a 4 seater in Olive and 4 weeks later it arrived in perfect condition, the quality is superb, the velvet is soft and luxurious. We are delighted.

15 April 2026
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Reply from Simply Chesterfields

Thank you for your kind feedback Mrs F, we really appreciate it.

We’re pleased you were satisfied with the whole process, from choosing your swatches through to visiting the showroom and finally receiving your sofa. The Olive velvet is a fantastic choice, and we’re delighted to hear it’s living up to expectations in both comfort and quality.

It was a pleasure helping you find the right one, and we really appreciate you choosing Simply Chesterfields.

Rated 5 out of 5 stars

We are very pleased with our…

We are very pleased with our chesterfield furniture, purchased from Simply Chesterfields.
We dealt with Finn and found him to be curtious and very helpful.
We will definately be recommending Simply Chesterfields to family and friends.

14 March 2026
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Reply from Simply Chesterfields

Thank you for the lovely review guys. We're so pleased you’re happy with your new sofas, the Hector Chesterfields and Footstool in Hickory Vintage Leather were a fantastic choice. It was a pleasure dealing with you both, and your recommendation means a lot. Thanks again for choosing Simply Chesterfields and happy lounging!

Rated 5 out of 5 stars

beautiful sofa

beautiful sofa . very please with the purchase.

2 March 2026
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Reply from Simply Chesterfields

Thank you for your kind words Sam, we’re pleased to hear you’re happy with your Winston Chesterfield in Black Classic Leather. It’s a timeless choice and we’re delighted it’s found a good home. We really appreciate you taking the time to leave a review. Enjoy your new sofa!

Rated 5 out of 5 stars

A beautiful sofa

A beautiful sofa with a tweak to the colour of the feet to match my decor. Finn is a great communicator and I got the impression nothing was too much trouble. I even managed to get the sofa delivered during the school holidays with a 5 week lead time.

20 February 2026
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Reply from Simply Chesterfields

Thank you for your lovely review Julia. It was a pleasure helping you create your Arthur Chesterfield in Otter Vintage Velvet, and I’m pleased we could tweak the colour of the feet to tie everything in perfectly with your décor. Those little details really do make all the difference. I’m also glad we could make the delivery work within your five-week lead time, especially during the school holidays! Thanks again for your kind words and for trusting us with your sofa. Enjoy it for many years to come.

Rated 5 out of 5 stars

Great service

Great service

11 February 2026
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Reply from Simply Chesterfields

Thank you for the positive feedback! I hope your Queen Anne Chair is settling in well and thanks again for choosing Simply Chesterfields, we really appreciate your business.

Rated 5 out of 5 stars

No sales pressure just genuine expertise…

Fantastic service at Simply Chesterfields from the moment we walked into the shop. No sales pressure just genuine expertise and knowledge to help us get the best sofa for us. Over the moon with the quality and bespoke choices we got to make. I am someone that shops about endlessly to make sure I’m getting the best product for my money and I knew I’d found that when we visited Simply Chesterfields. It’s a no-brainier if you want a Chesterfield sofa made especially for you. Thanks again Finn and the team.

6 December 2025
Unprompted review
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a thoughtful review Karen, we really appreciate it. We’re thrilled to hear how happy you are with your Darcy in Black Vintage Leather, especially with the bespoke details that made it distinctly yours. It was a pleasure guiding you through the options, and we’re pleased you felt confident you’d found the right sofa for you. Thank you again for choosing Simply Chesterfields and for trusting us with something so special!

Rated 5 out of 5 stars

Excellent service and guidance…

Excellent service and guidance regarding the types of sofas we wanted. We have had delivery of the sofas this week, they are absolutely gorgeous, very pleased with them. Thank you and highly recommend.

3 February 2026
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a lovely review Jo. We’re delighted to hear you’re pleased with your Oskar and Arthur in Pecan Vintage Leather; it was a great choice and suits both sofas perfectly. It was a pleasure guiding you through the process, and we're glad they’ve arrived safely and lived up to expectations. Thank you again for choosing Simply Chesterfields and enjoy your new sofas!

Rated 5 out of 5 stars

Fantastic - we love our sofa!

We’ve just taken delivery of our new sofa and it’s everything we wanted. Finn has been great from a customer service perspective throughout and was super helpful when we needed to change the legs to reduce the height a bit (he brought them round in person same day!). Very happy with our experience at Simply Chesterfields

3 December 2025
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Reply from Simply Chesterfields

Thank you for the lovely review Sian! We’re thrilled to hear you’re loving the sofa and that it’s exactly what you were hoping for. Glad we could quickly sort the change of legs and get everything just right, it’s the small details that make all the difference. Thanks again for choosing Simply Chesterfields and enjoy Alfred!

Rated 5 out of 5 stars

From the initial call to the delivery…

From the initial call to the delivery of our fabulous Chesterfield Hector did not disappoint. Ordering process was absolutely brilliant Finn was very helpful and when I asked for a few extras to Hector there were no problems.Delivery was straight forward ASB kept me informed with updates and arrived on time. Was given time to inspect and all good. Would definitely recommend simply Chesterfields the craftsmanship and customer service shines through.Thank you

4 December 2025
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Reply from Simply Chesterfields

Thank you so much for the amazing feedback Tina! We’re delighted to hear Hector lived up to expectations from that first call right through to delivery. It was a pleasure helping with the extras you wanted, and we’re really glad our delivery team made the delivery smooth and stress-free. Enjoy your beautiful Hector, and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

3 seater, 2 Seater and Armchair

The whole process of designing, ordering and delivery of sofa's was amazingly simple.

Finn is very knowledgeable and helpful. We received our sofas after about 5 weeks and they are perfect.

4 December 2025
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Reply from Simply Chesterfields

Thank you for taking the time to leave such a generous review Jacob. Hearing that the design and ordering process felt effortless means a lot to us, and it’s brilliant that your sofas arrived right on schedule. We’re thrilled to know the three-piece Jasper set is exactly what you hoped for. Enjoy settling in and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

Ive got the Arthur chestfield in…

Ive got the Arthur chestfield in vintage spring meadow and its absolutely beautiful . Ive always loved Chesterfield and now I have the most beautiful hand made one.
Amazing service too . I recieved it in about 6 to 7 weeks from the day i ordered.
Thank you to Finn for keeping me in the loop the whole time.

22 November 2025
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Reply from Simply Chesterfields

Thank you so much for the wonderful review Cathy! We’re thrilled you’re loving your Arthur in Spring Meadow Vintage Velvet, it’s a stunning combination. It was a pleasure keeping you updated, and we’re delighted everything arrived just as you’d hoped. Enjoy your beautiful new sofa, and thanks again for choosing Simply Chesterfields!

Rated 5 out of 5 stars

A great choice of supplier.

From sending a lot of swatches to placing an order the company was a pleasure to deal with, ringing us up to make sure we could get the extra large four seater sofa in the house. We delayed delivery due to holiday’s. The delivery agent was excellent, unpacking etc , photos taken to prove no damage. Above all a great purchase, so comfortable. Bliss.

21 November 2025
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Reply from Simply Chesterfields

Thank you for your lovely review! We’re delighted to hear that the whole process felt smooth and well looked after. It was a pleasure dealing with you, and we’re glad the delivery team made everything easy on the day. Most importantly, we’re thrilled you’re enjoying the sofa. Here’s to many comfortable evenings on it!

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