SimpleyNatural Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The products are superb. Also packaged well for delivery. The Customer Service is wonderful. The Delivery was prompt. Just wish they were closer to where we live.

Rated 5 out of 5 stars

This is my second order from Simpley Natural, an online UK small business that creates beautifully natural products they are delivered on time and packaged brilliant with the environment in mind. The... See more

Rated 5 out of 5 stars

I bought a floral water (witch hazel), age defying moisturiser and exfoliator and a nettle shampoo bar. Really impressed with the quick dispatch of order and eco friendly packaging. I bought the flora... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 wrapped and boxed gifts from Simpley Natural: Pomegranate, Rose and Lavender. All the gifts came beautifully wrapped in presentation boxes. They smell utterly divine. The outer packagin... See more

Company replied

Company details

  1. Toiletries Store
  2. Aromatherapy Supply Store

Written by the company

Handmade Natural Bath and Body Products, Using only the finest of ingredients. All our products are made in our workshop which is set in the Heart of Sherwood Forest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Always fantastic

Always fantastic! Love all the bath and shower products - gentle on the skin and smell beautiful - the lavender diffuser is the best I have ever had - I have it by my bed to help me sleep! Easy to order and prompt delivery.
Thank you!
Barbara

10 March 2022
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Reply from SimpleyNatural

Thank you so much for sharing your experience of our products, as a small business we really appreciate your support. Best wishes Trisha

Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick, all packaging recyclable, and the products as expected.

7 February 2022
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Reply from SimpleyNatural

Thank you for sharing your experience of SimpleyNatural, as a small business we appreciate all feedback. Best wishes Trisha

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I sent for three items for my wife's birthday. She was delighted with them, two she'd had before and one new one. The delivery time was very quick and the items were well packed in compostable packaging.

23 January 2022
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Reply from SimpleyNatural

Good morning, thank you making our day with your lovely comments. We appreciate you taking the time to share you experience. We are pleased your wife liked her present and that our courier took good care to get your parcel to you safely. Trisha

Rated 4 out of 5 stars

Lovely gift sets bought for Christmas

Lovely gift sets bought for Christmas, customer service could have been better though...

7 January 2022
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Reply from SimpleyNatural

Good afternoon, thank you for taking the time to share your experience of SimpleyNatural, we really appreciate your feedback. We are pleased you liked your gift sets, however we are always looking to improve and wondered if you could be more specific regarding the customer service. As a small family business we pride ourselves in good customer service and it is important to us to know when we do not meet customers expectations, if you could email at trisha@simpleynatural.co.uk with your concerns I would really appreciate it. Wishing a happy new year Regards Trisha

Rated 1 out of 5 stars

Didn't help rheumatoid arthritis

Bought the joint relief gel for my rheumatoid arthritis on recommendation of friends who claimed they got pain relief. It didn't work for me.

2 January 2022
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Reply from SimpleyNatural

Good morning, I am sorry you did not find our our Muscle and Joint Gel worked for you. I appreciate you trying it and giving honest feedback. I hope you will find something that helps relieve the pain. Regards Trisha

Rated 5 out of 5 stars

As always excellent products and…

As always excellent products and excellent service. I bought items for Christmas gifts and received many compliments about them. I'm also a regular user of the tinned shampoo and conditioner and soaps. Very environmentally friendly and local.

31 December 2021
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Reply from SimpleyNatural

Thank you we really appreciate you taking the time to share your experience of our products. Its lovely to hear your gifts received compliments. We wish you all the best for the New Year Trisha

Rated 5 out of 5 stars

Lovely natural products.

Lovely natural products.
Always buy from here perfect for my skin.

22 December 2021
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Reply from SimpleyNatural

Thank you, we really appreciate you taking the time to share your experience of our products. Best wishes for 2022 Trisha

Rated 5 out of 5 stars

Lovely products

Lovely products. Great that you can bring your own containers for hand wash etc.

22 December 2021
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Reply from SimpleyNatural

Thank you, we are very keen to promote the re-use of containers, reducing the the waste and the need for re-cycling. We very much appreciate you supporting us.

Rated 5 out of 5 stars

Lovely bath salts

Lovely bath salts, I always buy from here. Great packaging, totally plastic free, and fair price.

14 December 2021
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Reply from SimpleyNatural

Thank you we are so pleased you are enjoying our bath salts. We are very grateful to you for sharing your experience and supporting our plastic free packaging. Within you a very good New Year Trisha

Rated 5 out of 5 stars

Fantastic

Quick, efficient and friendly service as well as quality goods.

13 December 2021
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Reply from SimpleyNatural

Thank you for lovely comments, we appreciate you taking the time to share your experience of SimpleyNatural. Best wishes Trisha

Rated 5 out of 5 stars

Good customer service

Easy to order and promptly delivered. One item was incorrect, but following a phone call it was very quickly sorted to our satisfaction and a replacement despatched straight away. Very good customer service and care.

11 December 2021
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Reply from SimpleyNatural

Thank you so much for taking the time to share your experience of SimpleyNatural. We appreciate your understanding of our error and are pleased you received a replacement in good time. Best wishes Trisha

Rated 5 out of 5 stars

Beautiful gifts

East to use website. Beautifully presented gifts which smell delightful. Collection at Sherwood forest centre went smoothly. Will most definitely shop again.

11 December 2021
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Reply from SimpleyNatural

Thank you so much for your lovely comments. We are so pleased you like our gift sets - we love making them up.I'm pleased you found collection from our Edwinstowe shop easy and look forward to seeing you again. Best wishes Trisha

Rated 5 out of 5 stars

Epsom Salts! So Refreshing

I have to say fantastic staff and speedy delivery.

If you never had a foot bath or an Epsom bath salt bath I suggest trying the English Rose Bath Salt. I am a shower person yet bought this item during my visit and it was fantastic. I introduced my fiancée and now after a stressful day soaks in a bath of Epsom salt. We now has a collection of different types for when the mood strikes and for skin that feels great.

Only until recently we discovered the amazing health benefits from these bath salts. Can’t recommend these enough as you can experience your own homemade spa soak!

9 December 2021
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Reply from SimpleyNatural

Good evening, Thank you for your review we are so pleased you and your fiancee, have discovered the benefits of a salt bath and appreciate you taking the time to share your experience of our products. Regards Trisha

Rated 5 out of 5 stars

A super small business

A super small business. Items arrived quickly and well packaged.

8 December 2021
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Reply from SimpleyNatural

Good evening, thank you for you lovely comment and feedback. We are very grateful to you for taking the time to share your experience of SimpleyNatural. Regards Trisha

Rated 5 out of 5 stars

Received goods very quickly

Received goods very quickly. Almost by return of post. Well packaged. Very impressed with service.

2 December 2021
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Reply from SimpleyNatural

Thank you so much for your lovely comment, we really appreciate you taking the time to share you experience of SimpleyNatural. Best wishes Trisha

Rated 5 out of 5 stars

lovely product

lovely product, fast service

1 December 2021
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Reply from SimpleyNatural

Thank you for your lovely comment, we really appreciate you taking the time to share your experience of our products and service. Best wishes Trisha

Rated 5 out of 5 stars

Straightforward and efficient, great products.

Straightforward, zero plastic, zero SLS/silicones etc. Great service.

The range seems to be expanding, good to see fragrance free products!

Shipping is a bit pricey, but probably unavoidable for a small business, so I will continue to support. Soap is bulky and heavy I guess!!

15 November 2021
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Reply from SimpleyNatural

Good evening, I apologise for the late reply. We really appreciate your feedback which is important to us to continue to improve. We take on board your comments of the shipping costs and will look in the new year at other options available which maybe be more cost effective. Regards Trisha

Rated 5 out of 5 stars

Love this shop!

Lovely products, great ordering, natural and well packaged.

I love a lot of their products, but am a particular fan of their nettle soap and the snowfall fragrance, which is to die for!

9 October 2021
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Reply from SimpleyNatural

Thank you Elizabeth for taking the time to share your experience of our products and services. We are a small business and feedback is very important to us. Snowfall is popular with our staff who love working with that fragrance. Take care enjoy your products. Trisha

Rated 5 out of 5 stars

Product arrived quickly

Product arrived quickly. Well packaged.
Good range of perfumes for Epsom salts varieties, natural scenrs, not overpowering.

3 October 2021
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Reply from SimpleyNatural

Thank you so much for taking the time to share your experience of our products and service. We really appreciate your support and hope you enjoy using our products. Trisha

Rated 5 out of 5 stars

Thank you for your prompt delivery

Thank you for your prompt delivery. Product is amazing. Gaynor Garforth

28 August 2021
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Reply from SimpleyNatural

Thank you for your review, we really appreciate you taking the time to share your experience of service and products. We hope you will visit us again in the meantime your products.

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