Simology Reviews 

15
•
TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

15 reviews

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1-star

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3.1

All reviews

(15)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond…extraordinary customer seevice

My daughter was traveling abroad in Europe, and I did not know how to go about getting her set up with an eSIM. The team at Simology was extraordinarily helpful when I contacted them via email. They responded with step-by-step instructions, walking me through the whole process. Additionally, when it came time to “top up” her plan, I ran into some issues. When I emailed customer service again, they responded Immediately and took care of it without my having to do anything else. We are very happy with the eSIM, and the customer service has been wonderful. I highly recommend this company.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Reliable eSIM service that never lets me down! ⭐⭐⭐⭐⭐

I’ve used Simology eSIM several times for trips to Belgium, Malaysia and the USA, and I’ve been really impressed with the service every time.

The setup is quick and straightforward, the connection is reliable, and most importantly, the eSIM has never let me down when I’ve needed it. It gives me peace of mind when travelling, knowing I can rely on my mobile data without having to worry about finding a local SIM.

I would definitely recommend Simology to anyone looking for a reliable and hassle-free eSIM for travelling. I’ll certainly be using them again for my future trips!

3 September 2026
Unprompted review
Rated 1 out of 5 stars

No answer of helpdesk

I tried contacting the helpdesk via WhatsApp and nobody answered. Then I tried to send a email. Nobody answered.
I will never buy here again!
The ESIM is activated by time of the purchase via app. Since I bought it before my trip it won't be valid until the end. Also it showed me the price in EUR at the checkout and i got charged in USD. Very bad customer service.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Best thing introduced

Best thing introduced. Used to on my trip to multiple European cities. Delivers what it promises and for the price you pay it worth it. Will definitely use it again.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam. Whatapp bot escalates the matter each time however nothing happens. I sent multiple emailes no one replies. Scam!!! Do not use it to buy eSims.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

High quality service

Fantastic decision I made.

I had a need of their service while I was in Canada. Used it and I can tell you that you won’t be disappointed by the quality of their service.
I would recommend to everyone.
I will be using their services in October again.

Thank you
Nirmalan

1 August 2026
Unprompted review
Rated 1 out of 5 stars

The price is cheap for a reason

The price is cheap for a reason. The data packages on the surface look good value for money, but the throttling is so severe they hardly work at all. When they do work, they crawl at such a slow space, and anything intensive or video related is just pointless.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

It is a scam site half of the…

It is a scam site half of the information dont work they say on the website it works in bosnia. But it isnt. No response to the emails. The ai whats up agent say it started the money refund but i never get it. It is a scam!

8 August 2026
Unprompted review
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