I received the personalised name necklace as a gift and was initially really happy with it. However, after only a few months of daily wear, the necklace has completely tarnished and turned black, even... See more
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This is the best online shopping experience I have ever had! The communication was amazing, I received an update at each stage of its progress which was so reassuring as I had never purchased from her... See more
Company replied
So impressed with the fantastic customer service. My jewellery piece was made quickly and delivered. I received emails right through the process which was great. My jewellery for my granddaughter is b... See more
Company replied
So happy with the lovely hand crafted piece of jewelly brought for my Granddaughter. Silvery provided up to date communication of the whole process so I knew where my order was up to at all stages... See more
Company replied
Company details
Written by the company
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Contact info
275 ALFRED ST, 2060, NORTH SYDNEY, Australia
- +61 280 050 042
- info@silvery.com.au
- silvery.com.au
4.3
Excellent
66 reviews
Hasn’t replied to negative reviews
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great company to deal
great company to deal with and were very helpful . The ring i purchased was engraved exactly how i wanted it
5 October 2023
Reply from Silvery Jewellery AUS
Hello Jason, I hope that you are well.
Thank you for taking the time to share your positive experience with Silvery Jewellery. We greatly appreciate your feedback.
We are thrilled to hear that you found us to be a great company to deal with and that our team was able to provide you with helpful assistance throughout your journey with us. At Silvery Jewellery, we take pride in offering exceptional customer service, and your kind words reaffirm our commitment to making your experience as pleasant as possible.
Moreover, we are delighted to know that the ring you purchased from us was engraved to your exact specifications. Ensuring that your special piece is customized precisely as you desire is one of our top priorities, and we are pleased to have met your expectations in this regard.
Should you have any more jewelry needs or if there is anything else we can assist you with in the future, please don't hesitate to reach out. We are here to help and look forward to serving you again.
Once again, thank you for choosing Silvery Jewellery. Your satisfaction is our ultimate reward.
Reply from Silvery Jewellery AUS
Hello Sarah, I hope that you are well.
Thank you for taking the time to leave us your kind review. We greatly appreciate your feedback.
We are delighted to hear that you had a positive experience with Silvery Jewellery. Providing great products, fast shipping, and clear communication is at the core of our commitment to our customers, and we're pleased to know that we met your expectations in these areas.
Your satisfaction is important to us, and your feedback serves as a valuable reminder that we are on the right track in delivering exceptional service. If you ever have any questions or need assistance in the future, please feel free to reach out to us. We are here to help and are looking forward to serving you again.
Once again, thank you for choosing Silvery Jewellery. Your support is truly appreciated.
I have ordered four dainty name…
I have ordered four dainty name necklaces now for our granddaughters and they are beautiful. They are of exceptional quality and the whole process from ordering to getting delivered was very quick. I can’t recommend the Silvery Jewellery enough.
15 August 2023
Reply from Silvery Jewellery AUS
Hello Sally, I hope that you are well.
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you are pleased with your recent purchases of our dainty name necklaces for your granddaughters.
At Silvery Jewellery, we take great pride in crafting exceptional quality pieces, and it's truly heartwarming to know that you found our products to be beautiful. We understand that these necklaces hold special significance as gifts for your granddaughters, and we are honored to have been a part of such a meaningful gesture.
Our team strives to provide a seamless and efficient ordering and delivery process, and we are thrilled to hear that your experience was quick and hassle-free. Customer satisfaction is our top priority, and we are grateful for your recommendation and support.
If you ever need assistance with anything in the future or have any questions, please do not hesitate to reach out to us. We look forward to serving you again and hope your granddaughters continue to enjoy their Silvery Jewellery name necklaces.
Thank you once again for choosing Silvery Jewellery.
Good correspondance arrived on time
18 October 2023
Reply from Silvery Jewellery AUS
Hello Jackie, I hope that you are well.
Thank you for your review. We're delighted to hear that you had a positive experience with our correspondence and that it arrived on time. At Silvery, we take great pride in ensuring that our customers receive their communication promptly and efficiently. Your feedback is greatly appreciated, and it motivates us to maintain the high standards of service that you deserve. If you ever have any further feedback or suggestions for us, please don't hesitate to share. We look forward to serving you again in the future.
Reply from Silvery Jewellery AUS
Hello Thea, I hope that you are well.
We truly appreciate your amazing review! It's wonderful to hear that you found our product's quality excellent and that our delivery was super fast. At Silvery, we're committed to providing top-notch products and ensuring our customers receive them swiftly. Your positive feedback encourages us to keep up the good work. If you ever need anything else or have additional comments to share, please don't hesitate to reach out. We're here to serve you, and we look forward to hearing from you in the near future.
Reply from Silvery Jewellery AUS
Hello Sarah, I hope that you are well.
Thank you so much for your kind words! We're thrilled to hear that you found the finished product beautiful and of a high standard. At Silvery, we take pride in delivering quality and craftsmanship, and your feedback is a testament to our commitment to excellence. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure your complete satisfaction, and we can't wait to have the opportunity to serve you again in the future.
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