I've placed quite a few orders with Silver Rain and all have been delivered quickly, lovely items and worn well over time. I particularly like the Huggies where you can order additional different char... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really impressed
Really impressed. Couldn’t believe how reasonably priced the items were, so ordered 3 pairs of earrings. They were dispatched within 2 days and arrived quickly. They’re as beautiful as they look on the website! Will definitely be ordering again.
Lovely earrings
A huge range of jewellery to choose from. Quality items that arrive safely packaged with a nice jewellery bag to keep the items in. Postage was fast and checkout was smooth and easy to navigate.
Lovely items
I've placed quite a few orders with Silver Rain and all have been delivered quickly, lovely items and worn well over time. I particularly like the Huggies where you can order additional different charms for a bargain rather than buying the same hoops again. Really reasonable prices too. Couldn't recommend enough
Always quality products! Highly recommend.
I have been a customer for a few years now, ive always bought through the Etsy platform and havent had any issues. Main purchase are usually a few sets of earrings for my wife she loves the mismatched sets. Always great quality items and she hasnt had any issues with tarnishing etc, I would highly recommend. Great pricing too.
Lovely earrings
Just received my 2 pairs of flatback earrings, I'm really pleased ! I bought the emerald green leaf and the tiny pterosaurs, which are both gorgeous. Delivery was quick also.
Would definitely buy from here again.
Absolutely beautiful
I bought these for my Mam as a birthday gift. she loves the birds. Today she sent me a message to say she absolutely loves the blue tit earrings and they are so special. so you have one happy Daughter and one happy Mamma.
Also just add customer service is incredibly helpful. Royal Mail were an issue but Silver rain silver was on hand to help without any hesitation.
I loved my earrings and excellent customer service!! ❤️
The earrings took 2 weeks to come but the customer service was quick to reply and send my refund! I was very worried it wasn’t a good company but I was very wrong! The earrings arrived and my refund arrived so I was able to tell them and keep my beautiful earrings!! I love them! I love the little birds!
Great selection of jewellery
Great selection of jewellery. Absolutely love my new earrings. Customer service was great too, quick response and easily rectified a minor issue (which was my fault in the first place)
Great customer service and lovely pieces
bought 5 pairs of earrings from here and after a few weeks I lost one, contacted the company and received a replacement within days. great customer service, exceeded all expectations.
Love this company
Love this company!
I needed to contact them regarding my order, the customer service was amazing and Chloe just went above and beyond for me. Also, their jewellery is gorgeous ☺️
Beautiful earrings
I have purchased several pairs of earrings from this company and loved all of them, beautiful! All are of great quality and at very reasonable prices.
Delivery is prompt and earrings well packaged and in lovely little velvet drawstring pouches. Will definitely buy more and highly recommend
Poor customer service
I’ve placed several orders for earrings from this company via Etsy and had no issues until recently. Two different pairs of opal studs have lost opals. I contacted the company and they agreed to replace both pairs. You’d think they’d send them together . No they sent them separately. One came and I’m still waiting for the other pair. They want me to wait till Monday almost 2 weeks after they claim they posted it. Why should I???? They don’t seem anxious to put this right. I shan’t be placing any further orders that’s for sure 🤬
Highly recommend!
I recently purchased three pairs of earrings from Silver Rain, and I couldn’t be happier! The earrings are super cute and look lovely on. The packaging was very nice, and everything arrived quickly and securely. Their customer service was also fantastic – friendly, responsive, and professional throughout. I’ll definitely be shopping with them again. Highly recommend!
Excellent customer service, lovely products
I ordered 3 pairs of earrings and one pair arrived not quite perfect.
I emailed and got a response within hours rectifying the issue.
Really impressed with the customer service and the earrings are lovely and unique.
Another beautiful order from this…
Another beautiful order from this amazing company!!
This time for pearl earrings for my sons wedding in July! STUNNING!!!
Cute and quirky
I’ve ordered earrings a few times for myself or as gifts. I love the quirkier designs that you wouldn’t typically find elsewhere. I’ve never had a problem with quality or customer service. ☺️
Poor quality and bad customer service
Terrible products with terrible customer service. Two out of three items ordered were faulty. They will not cover the postage back for the faulty items. The items are mass produced rubbish!
Excellent quality jewellery
Excellent quality jewellery!
I was recommended by a few friends and SRS have not disappointed, I got two pairs of silver huggie hoops which are perfect. Love that they come neatly in gift bags too! Wonderful customer service, I spoke to Chloe who was very helpful and sorted my query promptly!
I have recently bought two pairs of…
I have recently bought two pairs of earrings and I absolutely love them. First pair I wore all day and didn’t even know they were there. I love silver jewellery and from now Silver Rain will be my go to. Would highly recommend and can’t wait for my next look at the website.
Disappointing
Item not received had to get a refund! No idea if good, bad, scam just disappointing .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








