Silkestudios Reviews 

104
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

What a rubbish company.I was asked to return my package which I did and then they suggested it had not been received. I was just asked to return by Royal Mail which I did but then they asked why I did... See more

Rated 1 out of 5 stars

1. Product sizing is not accurate. Bra's too small; Poor Quality. 2. When order was placed; there was no indication that this company was in or shipping from China. 3. Customer Service; poor resp... See more

Rated 2 out of 5 stars

I kept seeing a multitude of commercials on YouTube praising these silk wrap bras. I was instantly intrigued and felt like I needed to buy one since the universe kept putting it in my advertisements.... See more

Rated 1 out of 5 stars

I have experienced a terrible time with this company The bra size chart does not match UK sizes as stated. They sent out bras not correct sizing then having difficulty getting a refund. The company... See more

1.2

Bad

TrustScore 1 out of 5

104 reviews

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1.2

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(104)

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Rated 1 out of 5 stars

If I could give this zero stars I would -painful to wear

If I could give this zero stars I would. I ordered a black wrap over bra which eventually arrived. That didn't bother me. It fit fine trying it on but it hurt so much once I was wearing it. The pain under the sides of my breasts happened within an hour of wear. The hooks and eyes of the fastenings dug into me. It was very painful. I came home from work, took it off and threw it straight into the bin. The 25% card I got with it in the mail is completely worthless. This item is seriously bad for women's breast health. There should be a recall on this product. I really makes me angry that I wasted my hard earned money on this defective product. Massive con.

9 July 2020
Unprompted review
Rated 2 out of 5 stars

Not worth your time or money

I kept seeing a multitude of commercials on YouTube praising these silk wrap bras. I was instantly intrigued and felt like I needed to buy one since the universe kept putting it in my advertisements. Unfortunately, I made the mistake of not doing any research on this company before purchasing some products. I waited 5 weeks to receive the nude wrap bra and a set of stick-on pasties. The wrap around bra is comfortable and stretchy, but the wrap around feature does absolutely nothing to add extra support. It’s just a straight-up pullover bra. I’m bummed I spent $20 on this. I ordered a size small in the stick-on bra after following the sizing chart’s recommendations, and they’re easily 2 sizes too small. Bummed out two times over.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

The item I ordered never arrived

The item I ordered never arrived, though they emailed me saying it had been delivered - 6 weeks after I'd ordered. When I emailed them (several times) to say it hadn't arrive, then claimed they had no responsibility over their "courier" and I should contact my local post office to see if it was delivered elsewhere. This company is a complete SCAM. I disputed the charge with my credit card company and they removed it, I hope permanently.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Horrible product

Horrible product. DON’T buy it, don’t waste your money. return policy is ridiculous have to send it back all the way to China which you have to pay for return shipping. Waited for this item for 4 months. No customer service at all. SCAM SCAM! Will report them.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Silke studios wrap bra not innovative

Silke studios wrap bra not innovative. Nothing new like claimed. They should refund every purchase before they get sued for false advertising. The straps that go across the front don't actually do anything. It's just a pull over bra. 4 months for shipping.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Quality it took 3.5 months to…

Terrible Quality it took 3.5 months to get to me!
They finally arrived today - just after I courteously contacted them, then two weeks later when I still didn't have them, I opened a dispute with PayPal this very morning. The bras arrived in the late afternoon. But they're terrible quality and they are frankly unattractive. Don't bother with them! I'll let the Paypal thing work out however it works out.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

I can not believe it’s from CORONA…

I can not believe it’s from CORONA CHINA omg. I thought it was an American company because I paid in dollars at checkout, What is going on here identity theft!! Oh well Il just have to bleach them that if they even arrive this year

7 July 2020
Unprompted review
Rated 1 out of 5 stars

I would give a-10 if an option

I would give a-10 if an option
I ordered 4 weeks ago and have not received. They send a different excuse each time. I tried to cancel but as you can imagine they won’t. THEY ARE A SCAM

7 July 2020
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, my name is Laura Trejo from México, and I'm looking forward the refund of my order made last 05/30, never received tracking number or update..please let le know how to get my money back.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Misrepresentation at it highest.

I ordered four bras after seeing them advertised repeatedly. They intrigued me and would meet most of what I want in leisure bra. Their website gives you an option when you begin to have your currency in American or Canadian values. I chose CAD since I am in Canada. I was impressed by the value and pricing, that is how I ended up with four. The prices were in fact American dollars and when I saw my PayPal receipt, I was shocked to see my $55.80 invoice was suddenly $96. The currency was their first disappointment, they didn't care and did not offer an explanation or apology. . After waiting 11 weeks with no tracking information, and zero input from Silke Studios, they arrived. The smell that these horribly misrepresented garments is horrifying. Initially I thought is was the fabric treatment, so I laundered them. Fearing they would fall apart, I followed the wash by hand instructions to the tee. They held up, but smell terrible still. I emailed Silke Studios about this and had their return policy copied and pasted in their reply. Their return policy was going to cost me another $30 and was not guaranteed without the bras being unopened, in original packaging, and returned within 30 days of purchase, that's hard to do when your product doesn't arrive for more than two months. I could not get a refund because I opened the package. So now I am stuck with four horribly over priced, terrifically bad smelling bras that meet none of the expectations set by their advertising and descriptions, well they are black and one is white, the colour was accurate. The quality of the two colours also varies wildly. They are all four poor quality, the white one is just a bit worse. When I first tried one on I thought the fit was great but the comfort doesn't last as the fabric loosens under body heat. The bras cut into my shoulders after an hour of working at a desk, the lace bits that purportedly for added support, sag when on the tightest setting, and there is spillage in the arm holes- something they claim will not happen with their bras. Further to the quality of their product and customer service being closer to the pop up stores misrepresenting sunglasses than the calibre of store they present, my account was removed and I was unable to review my purchase on their site. Which must happen regularly since their reviews are all positive. They either cherry pick the reviews or make them up themselves because there is no way they are reviewing the same product. They are going to take your money and send you garbage, don't waste your money. Take your chances with this company, but pay attention and don't assume the quality and aesthetic of their website reflects the quality of their product. They are showing quality and selling roadkill.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Bad product delivered ten weeks late!

The "flesh tone" bra I ordered would only match an alien - it's ORANGE and shows through a white shirt. The straps are weirdly wide; so wide they hang off my shoulders and fall down constantly. Not to mention that I just now received my product after ordering it TEN WEEKS ago. I'd return it, but I'm pretty sure this scam is already out of business, as their website doesn't work.

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Worst Bras Ever Rip-off Company

It took over 2 months to get my bras. They are the same size but fit completely differently—both AWFUL! I wrote to the company to get an address for a refund and didn’t receive a reply. DO NOT BUY TERRIBLE BRAS FROM THIS RIPOFF COMPANY!!!

3 July 2020
Unprompted review
Rated 1 out of 5 stars

Worse than a scam

Also known as Hangzhou Sumai Technology Co
I ordered 3 bras from these guys and two of them did not have hooks to close the bra! The third was in a size 2 sizes smaller than what I'd ordered. They offered me a 20% refund... if I mailed the bras, at my cost, back to them in China! I refused that and continued sending emails asking for a replacement of 2 functional bras, and one in the correct size. They said they'd get back to me. That was 2 weeks ago and none of my subsequent emails have been answered. I am going to report this to my credit card company for a refund.

3 July 2020
Unprompted review
Rated 1 out of 5 stars

This product is absolute garbage

This product is absolute garbage. It isn't at all what was described in the advertisement. It is made from cheap material and looks terrible. I'm in the process of trying to return the crap after waiting over two months for it to come in. Do not waste your time or money!!

3 July 2020
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Will not refind me. Insist I keep the goods for a 20% diccount - what use is that? Need to be reported as a scam company. DO NOT USE.

2 July 2020
Unprompted review
Rated 1 out of 5 stars

Zero stars - worse than bad - Don't buy from this company

I ordered 3 bras from this company after checking the returns policy in case they didn't fit. I did receive them, but they were of poor quality and far too small (even though I checked the size against their guide). I contacted them about return and was also offered a discount to keep the goods, but as they didn't fit, I couldn't see the point of that, even though I would have to pay to return to CHINA! My contact with them by email stated that I should send the tracking number to get a refund and when i did my e-mail was not delivered. Message said it contained a virus (it didn't - I use a checker) so that it couldn't be delivered and it appears I have been blocked. Be warned and save your money.

2 July 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy here!

two months since order, one month of continuous "thank you for your patience" and no response whatsoever to my repeated requests for a refund
DO NOT ORDER ANYTHING FROM THEM

1 July 2020
Unprompted review

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