Silkandcotton Reviews 82

I just received 4 rings from Silk and Cotton and they are really nice I will be giving them to my nieces for Christmas and I think they will be very happy with them I highly recommend purchasing from them the product is very nice and the Customer Service is great I will definitely be ordering from them again

RIPOFF! Printed image of tiger eye on a cheap black metal ring. Says they’re free but pay shipping for $20. Total frauds. Uniuni was on the envelope JERRY(001)-YASFBARA was on the envelope and Silk & Cotton was on a card inside. I wish I could show you a picture of how horrible and absolutely fraudulent this is!!! Do not buy from these people!!

I placed an order back in June when they offered "free" rings. I paid shipping £36.95 as they were 8 rings so shipping was for each item. We're in August, parcel not here.

I contact them, and fair enough, is an error in the delivery address however seller is not willing to help at all.

Very useless and unhelpful customer service.

Ordered a few products from them as gifts and they were well received with great quality! Customer service was excellent in providing assistance and allowed for issues to be resolved immediately.

I thought customer service was excellent. When I thought I ordered the bracelet too small, they changed it to a larger one. When that larger one turned out to be too large, I requested to return it for the smaller one. I am still waiting for a response to that request, but given their policies I've read, it should be no problem. The quality is great. I love the bracelet and it will clearly last a long time. The styles are amazing, too. I strongly recommend!

I ordered 2 in june off of the free ring pay shipping thing. Quality on the first 2 was what i expected by the picture. The order comes in very small package through usps (usa) took about 10 days. Ordered 2 more in July they took an extra day, the rings were smaller size, looked a little less then the pictures. But overall both orders came and not disappointed.

The postal company they use have lost my package and they are making zero effort to try and find it. It's been lost for 9 days now and I have had no updates

Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pal. 2days later, I get a refund notification from pay-pal for €5, which I thought was odd, but still I kept hoping there may have been an error in processing the actual cost of delivery.
Fast forward to today 19/06/25, over a month after I placed the order, still no rings, no notification whatsoever and I'm still out of pocket for €20.
PLEASE DO NOT ORDER ANYTHING FROM THIS SITE.

My beautiful ring turned out to be two rings. Very, very happy with the product and the overall customer service

The shipping time is extremely long. I made an order almost two weeks ago and it hasn't arrived yet.

I ordered six rings, one of which was the wrong size. I contacted them and they sent a new one within a couple of days. They were very helpful and kind and the rings look great for the price.

Good quality tungsten carbide rings pics, but they are thin and not tungsten carbide. Ok, they give them as a deal only at the shipping price but the same rings bought on Aliexpress in China have cheaper shipping and lower total price.

This business is a clear scam don’t order!!! The rings are terrible quality and broke apart in a matter of days

Jewelry is exquisite and service is impeccable !!! Thank you for quickly responding and replacing a damaged piece !! Greatly appreciated ! I have already placed another order !!!

I wanted to take a moment to share an update regarding my recent review. Customer service contacted me promptly after my initial inquiry, demonstrating excellent responsiveness. They took the time to listen to my concerns thoroughly and were genuinely committed to finding a solution.

I really appreciated how they addressed the issue at hand with respect and professionalism. Their efforts not only resolved my situation to my satisfaction but also showcased their dedication to ensuring a positive customer experience. The resolution they provided was tailored to meet my needs, which I found incredibly accommodating.

Overall, I was impressed with the way my concerns were handled, and it gave me confidence in their service. I look forward to continuing to do business with them in the future, knowing they prioritize their customers well.

Love the galaxy rings I ordered, fit

This is such great quality ..this is my 3rd order from Silkand Cotton! I absolutely love their jewelry..try it..you'll re-order I guarantee it!

i ordered a cheap ring and i got a cheap ring. tho it is a very nice cheap ring. idk sketched out with their whole sales model but they delivered the product i was expecting.

My husband absolutely loves his rings and the customer service is truly outstanding. You won’t be disappointed in any purchase!

They shipped my order to a random address and queens, (I live in Manhattan) and were like sorry, can’t help you, it’s shipped… like how is that your answer. For all I know they didn’t ship anything and just took my money.