Signature Pharmacy Reviews 

3,797
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,616 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly efficient ordering process, making it remarkably simple to receive necessary prescriptions directly at home. Many people also appreciate the careful and secure packaging that consistently keeps sensitive medical items well-protected and cool during transit. Some reviewers were not happy with occasional delivery delays and unexpectedly slow dispatch times. Consumers mentioned that certain packages took significantly longer than expected to arrive, which sometimes caused unnecessary inconvenience and frustration during urgent medical needs. A few individuals also reported issues regarding unexpected pricing details encountered during the final payment stage.

What people talk about most

Delivery service

People report positive experiences with delivery_service, noting that orders generally arrive swiftly and... See more

Service

Reviewers mention positive feedback about service, highlighting a simple ordering process and fast,... See more

Order

Clients share positive opinions on order, highlighting a fast, efficient, and simple online process.... See more

User experience

Consumers find user experience to be exceptionally positive, praising the quick, easy, and hassle-free... See more

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about their experiences. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have nothing negative to say! The response to my request for medication was quick and efficient. The package arrived on one of the hottest days of the year. I was worried because I knew that the med... See more

Company replied

Rated 5 out of 5 stars

I was expecting this to be expensive, but I got next day delivery and at a price that was less than the NHS prescription cost when I went to the GP to discuss it more in person. As a private prescript... See more

Company replied

Rated 5 out of 5 stars

Great service The prescription was well packaged with care including box foil container and ice pack Staff are helpful and friendly especially Abersheik Thank you guys

Company replied

Rated 5 out of 5 stars

My prescription (which was out of stock almost everywhere) was easy to order, pay for and receive at home in a couple of days, delivered on a Sunday.


Company details

  1. Pharmacy
  2. Online Pharmacy

Written by the company

At Signature Pharmacy, we have made it our mission to provide a fast, free and discrete medication delivery service for your private and NHS prescriptions.

Written by the company

UK Registered Pharmacy
We are an online pharmacy regulated and registered with the General Pharmaceutical Council and we are an NHS service provider
Deliveries 7-days a week
We deliver 7-days-a-week across the UK. We are open from 9 am - 5 pm Monday to Friday and 9 am - 1 pm on weekends.
Free Prescription Delivery Service
We deliver your private prescriptions and NHS prescriptions for free seven days a week within London and next day nationwide.

NHS Repeat Prescriptions

Get Your NHS Prescriptions Delivered For Free

Get Your NHS Prescriptions Delivered For Free
Are you looking for an easy way to manage your repeat prescription? We understand how hard it can be to find the time to visit your GP or pharmacy to collect your medication. With our free prescription delivery service, you can manage your prescriptions on the move and have your medicines delivered directly to your door. Find out more and sign up online at https://www.signaturepharmacy.co.uk/nhs-prescription-delivery/

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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4.6

All reviews

(3,797)

1,520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! I ordered Mounjaro for myself and I am very happy with my experience with Signature Pharmacy. The ordering process was simple, the service was professional and everything was handled quickly and efficiently. My order arrived safely and on time. I really appreciate the care and excellent customer service. I would definitely recommend Signature Pharmacy to anyone looking for a reliable and professional pharmacy service. ⭐⭐⭐⭐⭐

4 August 2026
Rated 5 out of 5 stars

Excellent service

Excellent service from Signature Pharmacy. The whole process was smooth and straightforward, with great communication throughout. Their tracking service was particularly useful and kept me well informed of the progress of my order.

The only thing to be aware of is the delivery window. If you need your medication urgently, it may not be ideal as delivery can be at any time from morning through to the evening. However, if you’re not in a rush and can plan ahead, the service is excellent.

Overall, I’m very happy with my experience and would definitely use Signature Pharmacy again.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Signature Pharmacy. The whole process was smooth and straightforward, with great communication throughout. Their tracking service was particularly useful and kept me well informed of the progress of my order.

The only thing to be aware of is the delivery window. If you need your medication urgently, it may not be ideal as delivery can be at any time from morning through to the evening. However, if you’re not in a rush and can plan ahead, the service is excellent.

Overall, I’m very happy with my experience and would definitely use Signature Pharmacy again.

3 August 2026
Rated 2 out of 5 stars

Slow - Wouldn't recommend.

To be honest, I was disappointed with Signature Pharmacy. Having followed the link and understood my order would arrive next day, I completed the form (Tues - 6pm ish) and waited for delivery... My order did not arrive until the Friday. How is it that I could order pretty much anything I wanted for next day delivery through Amazon but prescription medication takes 3 days? I wouldn't trust/use Signature Pharmacy again.

28 July 2026
Rated 5 out of 5 stars

Great Service

Medication was quickly delivered and securely wrapped. Medication had been kept cool with environmentally friendly chiller bags.

2 August 2026
Rated 1 out of 5 stars

I was cgarged 4 times the regular price…

I was cgarged 4 times the regular price of an antibiotic, while the price did not show up the whole time during ordering the medecin from the perscription! only after payment!
and thay did not agree to cancel the order!

2 August 2026
Rated 5 out of 5 stars

My medicine delivered from the…

My medicine delivered from the Signature Pharmacy feels very effective and I would say they stock from reliable sources. My primary private practice has made unfortunate mistake in terms of handling the original ADHD controlled drug prescription to the Signature pharmacy as well as wrong tracking information and delivery service; which is significantly impacting my work and personal life. The Signature Pharmacy team has been very reliable and very supportive; in terms of providing prompt response even to my email queries and sorting additional private request from my end to the delivery service provider. After the Signature Pharmacy support team’s involvement, my issue is smoothly resolved and the medication was delivered in a timely manner.

Bw
Min

31 July 2026
Rated 5 out of 5 stars

100%

your communication and fast delivery once you’d received all my paper work that was required. thankyou

28 July 2026

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