WORST COMPANY IN THE WORLD RUN BY SCAMMERS LIARS AND THIEVES They will close your account down for NO REASON, when you have no chargebacks. They do not negotiate in good faith, when you ask for t... See more
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I have worked with Ashley and Rachael on several occasions when my wi fi was acting up and my terminal was not responding. Ashley walked and talked me through, every step of the way. These girls are... See more
They're just as bad as the others. Bunch of crooks. Guess well be cash only going forward because of unscrupulous companies such as this one
!!!New accounts take 1 week !!!!Manager lacked communication with ISO or not even email back when we have a questions . !!!!!! SAM application was too old to used underwriting rejected it !!!!!!!!... See more
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Company details
Written by the company
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
Contact info
4100 West Royal Lane, Suite 150, 75063, Irving, United States
- 8009441399
- support@signapay.com
- signapay.com
3.0
Average
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Rep will not call me back
8 August 2025
Great help from our local rep
Great help from our local rep. Eric Steigner. Thank you for all of your help!!!
24 July 2025
No response.
17 July 2025
terrible
terrible, the app sux, they do payouts when they feel, fees are ridicules, worst processing company ive ever dealt with
28 June 2025
Customer service is terrible
Customer service is terrible. We use one of their services Swipe Simple which is great but there is zero information stating that swipe simple is a part of Signapay. They started to bill me monthly for compliance not being completed after 1 year but they will not respond to tickets submitted where I can not log in to take the compliance info. They need to be more forthcoming with their relationship and co-brand with Swipesimple on their emails and they need to have a phone number where people can get assistance with inability to login not just state they will send to sales person who never calls then never respond to tickets submitted online.
15 July 2025
Unexpected price increase
I am not a fan of the increase in price. My fee went up 66.6% without much warning.
15 July 2025
Good customer service
Good customer service, Will is always there to answer any questions we have.
5 June 2025
Great Customer service
Great Customer service. Whenever you have a payment issue or program request, it is quick and easy to open a trouble ticket and they respond in a timely manner.
10 June 2025
I am still waiting for someone to get…
I am still waiting for someone to get back to me to assit me with my log in info to get my statements
28 May 2025
got a new machine and you guys cant set…
got a new machine and you guys cant set it up i need someone to help me on this matter
22 May 2025
So far I have not had any issues
So far I have not had any issues. Just operator error. If we get the Quick Books thing figured out, so I can integrate the Valor Portal and Quick Books...that would be wonderful
21 May 2025
run a way from this scam
2 May 2025
Unprompted review
FEE WAS GOOD WHEN WE STARTED
FEE WAS GOOD WHEN WE STARTED AND NOW BEING CHARGED 6%! ALWAYS HAPPENS.
16 April 2025
From start to finish everyone has been…
From start to finish everyone has been very friendly and helpful. Ford has been awesome to work with!
15 April 2025
They were understandable knowledgeable…
They were understandable knowledgeable and was able to solve my dilemma in an expedient Time frame. I highly recommend them
9 April 2025
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