Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super sim... See more
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The team at Sigma in Oakham are great.. Really helpful and knowledgeable. Thanks for all your help ‘Young’ Will during the sales process of my new bike and Joshua for overseeing the collection in Will... See more
Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no... See more
I recently visited Sigma Sports Oakham, and the customer service was absolutely outstanding. From the moment I walked in, the team made sure I had everything I needed, taking the time to understan... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
South Street, LE15 6HY, Oakham, England, United Kingdom
- 0333 006 8833
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The guys at Sigma sports
The guys at Sigma sports were really helpful, helped with everything in a friendly manor and I left with my dream bike feeling very confident in everything about the purchase.
Would like to thank Kane, Will and Andrew at the Oakham store for all their help.
Everyone at the Oakham store did…
Everyone at the Oakham store did everything they said they would. A rare occurrence these days very happy
Great customer service
Really helpful and knowledgeable staff. Product range is excellent.
Fantastic workshop and very helpful…
Fantastic workshop and very helpful showroom personnel
The staff at the Oakham store were…
The staff at the Oakham store were excellent in helping me out and finding the right helmet and bundle for me.
My latest order was a replacement for…
My latest order was a replacement for faulty shoes handled very well by Oakham shop staff
Expert friendly advice
The Sigma staff clearly have a passion for cycling and are happy to share their experience and knowledge. I have to say that the shop prices are very reasonable too!
Will had listened to my needs and…
Will had listened to my needs and understood what I required. Friendly and very good customer service.
Definitely recommend
Ordered a Fidlock water bottle & holder. They set an expected ETA and it arrived before the date. Definitely would order again from Sigma
Very knowledgeable staff and very…
Very knowledgeable staff and very helpful when needing information on my purchase
Always helpful
1 week out from an Ironman and my wetsuit broke . Zoe the manager couldnt have been more helpful.
I have also had previous dealing with Will who is also great .
It's because of the people in the store why I buy from sigma sports .
Great advice and a great service !! Thank you .
“5 STAR Service as always”
“5 STAR Service as always” - I ordered online to Collect in store, it was some shoes and cleats, the team made sure my shoes fitted properly and swapped my cleats, as I had ordered the wrong ones, once again making sure I had the correct items I needed before I left the store. #BestBikeStore
Great service from friendly staff
Great service from friendly staff, and a thorough bike fit ensuring my new bike was just right for me.
Loving my new Cube Attain SLX, all set up and ready to go.
The guys at Sigma know their stuff
The guys at Sigma know their stuff, i trust them a lot. Never had a bad purchase, and their prices are some of the best out there, for me, beating other well known market places. Highly recommended.
Great service
Great service, responsive and effective customer service. Great product at a decent price.
Tri suit purchase
Zoe was so helpful. I was looking for a tri suit but didn’t know where to start. She advised on suitable suits, made sure they were in stock for me to try on & I found a perfect fit - a brand I probably wouldn’t have considered without her help. Will 100% be back for future purchases.
Really thorough bike fit which has…
Really thorough bike fit which has transformed my cycling comfort
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