Excellent and fast support. I send wrong value to my other wallet and in minutes support solve my problem.
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See what reviewers are saying
I had an issue with my transaction being stuck, though I was scammed, contacted support and within 2 minutes (yes, 120 seconds) they manually pushed the order AND received the money. Lowest fees and f... See more
I accidentally sent money twice and they had support refund me. Not just a refund but in a timely manner, something you don’t usually get off finance or fintech related apps. Used this service reliabl... See more
Sideshift.ai has been a really great experience for me, it is super easy and smooth, I get to easily bridge my assets without even connecting my wallet, just by scanning the QR and even if I make any... See more
Company details
Written by the company
Trade between BTC, ETH, SOL and 200+ other coins. Sent directly to your wallet.
Contact info
Paradigm Ltd c/o IIC Management Company Ltd 858 Zenway Blvd, Frigate Bay, P.O. Box 2086, 0000, Basseterre, St. Kitts & Nevis
- hello@sideshift.ai
- sideshift.ai
You should know
4.6
Excellent
292 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Smooth Experience
never had an issue
deposited on wrong address once , was refunded within 12 hours
9 July 2025
Unprompted review
Absolutely great
Absolutely great, very responsive team and solved a mistake I did in no time.
8 July 2025
Unprompted review
Very quick response time from the…
Very quick response time from the customer support. And also very helpful! Learned some new things from the friendly lady.
24 June 2025
Unprompted review
Fast and Secure!
23 June 2025
Unprompted review
sent wrong coin funds and they got it…
sent wrong coin funds and they got it back for me same day and quickly.
10 June 2025
Unprompted review
I made a big mistake and they went…
I made a big mistake and they went above and beyond to help me solve it. I can't recommend them enough.
15 May 2025
Unprompted review
Sideshift review
Sideshift is the fastest bridge I have used so far.
Their support is top notch, always responsive and fast to resolve any issue
7 May 2025
Unprompted review
Easy way to change and/or bridge…
Easy way to change and/or bridge altcoins for BTC.
5 May 2025
Unprompted review
Very helpful support
Very helpful support, easy to use. Super fast. Gladly again!
3 May 2025
Unprompted review
They solved my problem very quickly
24 April 2025
Unprompted review
solved my problem
22 April 2025
Unprompted review
Team at sideshift are next level
Team at sideshift are next level, support is amazing, i have been using them for a few years now and will continue to do so
15 April 2025
Unprompted review
this is simple the best bridge i made a…
this is simple the best bridge i made a mistake and they recovered my deposit really fast i use this bridge for all chains that i trade
16 April 2025
Unprompted review
First time I use this after using a lot…
First time I use this after using a lot of other services, and the first one to HOLD 4 DAYS A TRANSACTION, better use other bridges.
14 April 2025
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Please contact us if you have any questions or issues.
Got full refund
Got full refund. Sideshift is one of the best platform I've been using to bridge stuff. Thanks!
8 March 2025
Unprompted review
sideshift.ai - SCAM
I set up an exchange from TON to BTC. The money was stolen, they said they needed some kind of check, and it's been quiet ever since. This is a scam
2 March 2025
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Please contact us if you have any questions or issues.
One of your colleagues Mat was a legend…
One of your colleagues Mat was a legend in helping me with my transaction. The customer service was outstanding I would recommend this platform💪🏼
24 February 2025
Unprompted review
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