Sidequest TGC Reviews 161

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very pleased once again with my experiences with Sidequest TGC .. Great products at really great prices, speedy delivery, well packaged & quick responses if you have a question or request! What more c... See more

Rated 5 out of 5 stars

Excellent service. I had bought three of four limited edition Pokémon anniversary figures for my son for his birthday but they had sold out of the final one. I found you by chance and not only was the... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing!! Couriers lost our 1st package. But Sidequest kept me informed every step of the way. My little one open his package today and he was delighted. Will definitely be orde... See more

Rated 5 out of 5 stars

Cannot rate these guys highly enough. They have bent over backwards to help me from start to finish. Updating my deliver address when the package was already on its way, getting the courier to deliver... See more

Company replied

Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Sidequest TGC is devoted to bringing our customers some of the very best Toys, Games and collectibles. Offering great prices all year round as we look for unique collectibles, exciting toys and immersive games. We beileve in excellent customer service and will do everything we can to offer a excellent customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent !!!!

Excellent price. Excellent delivery time. Excellent packaging and quality of product. Thanks 😊

18 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Geek, Excited to hear that you found everything excellent and thank you for taking the time to leave us feedback. We look forward to having you shop with us again soon.

Rated 5 out of 5 stars

Great service

Great service. Despatched quickly and arrived faster than I expected. I would definitely buy from this company again.

17 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Julie, Thank you for taking the time to leave us a great review. Happy to hear that we did better than expected and that you'll be shopping with us again!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery, amazing product and excellent quality.

10 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi S Jones! Thank you very much for your great review. Really happy to hear you were happy with your overall shopping experience and we can't wait to have you shop with us again.

Rated 5 out of 5 stars

very good customer service am very…

very good customer service am very happy from them
thanks

8 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Mohammad, Thank you for taking the time to leave us feedback. Glad to hear that you enjoyed your shopping experience with us and we look forward to welcoming you back.

Rated 5 out of 5 stars

thank you guys so much

thank you guys so much the box arrived much earlier then I expected it to and I was extremely lucky to get a ghost rare dark magician girl from my 2 displays from ghosts 2

5 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi James, We will always aim to get pre orders out as soon as they arrive with us so we're super happy that they arrived sooner than expected. Great news that you managed to pull a ghost rare! Thanks for the feedback and come back soon!

Rated 5 out of 5 stars

Items exactly as described

Items exactly as described, fast delivery, great, simple site to buy from 👌

4 May 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Kelly, Thank you for taking the time to leave us feedback. Great to hear you enjoyed your shopping experience and hopefully we'll see yoou again soon!

Rated 5 out of 5 stars

Fantastic small company

Fantastic small company which made the shopping experience fantastic. I was looking for Minecraft gifts for my son and I wasn’t disappointed, stocked the mystery boxes that he loves. kept me in the loop with confirmation and delivery emails and the delivery was fast. Will definitely use this company again and would highly recommend

25 April 2022
Unprompted review
Sidequest TGC logo

Reply from Sidequest TGC

Hi Andrew, thank you for such great feeback. We are super happy to hear that you had a great shopping experience and really appreciate your custom. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Brilliant service thanks

Brilliant service thanks, would definitely use again.

23 April 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Jack, Thanks for taking the time to leave us feedback. So happy you enjoyed the service and we look forward to having you shop with us again.

Rated 5 out of 5 stars

Fantastic

Fantastic! X

16 April 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Sade, thanks for taking the time to leave us a review. Great to hear you classify your experience as fantastic! We look forawrd to ahving you shop with us again soon.

Rated 5 out of 5 stars

Great Service

My order was easy to place and my order dispatched and received quickly

11 April 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Sharon, Thank you for the feedback and we're glad to hear that you enjoyed the service and shopping experience. We look forawrd to ahving you shop with us again soon.

Rated 5 out of 5 stars

Great company

Great company. Unfortunately, in my order i had received a wrong item however the customer service team were absolutely amazing. They responded to my email and sent out the correct item within hours of my contact, exceptional service.

8 April 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Josephine, Sorry agin with the mix up and thank you for taking the time to leave us feedback. We're glad we corrected your order efficiently and got you the correct item the following day. We look forawrd to ahving you shop with us again soon.

Rated 5 out of 5 stars
Sidequest TGC logo

Reply from Sidequest TGC

Hi Colin, very happy to hear that you found the service and delivery to be very good. Thanks for leaving us feedback and hopefully we'll see you shop with us again soon.

Rated 5 out of 5 stars

Excellent

Excellent. Thank you, arrived right on time

2 April 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Rebecca, thank you for the feedback! Happy to hear everything arrived on time and you were happy with the prodcuts. Hopefully we'll see you again soon.

Rated 5 out of 5 stars

everything ok

14 March 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Marco, Thanks for leaving a review. Glad to hear that you were happy with the service.

Rated 5 out of 5 stars

I was very impressed at how quickly my…

I was very impressed at how quickly my item arrived, it was well packaged and just how I imagined it. Will definitely use this site in the future.

10 March 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Lou, Thanks for taking the time to leave us such lovely feedback it's much appreciated. We're so glad to hear that you had a great shopping experience and that you'll shop with us again.

Rated 1 out of 5 stars

Delivery arrived as expected and on…

Delivery arrived as expected and on time but left in middle of front lawn! Had I not seen it, it could have quite easily been taken

9 March 2022
Sidequest TGC logo

Reply from Sidequest TGC

Hi Lizzie, we're really sorry to hear you had a problem with the delivery. Hopefully you can understand that the delivery is out of hands but appreciate it reflects badly on us when the courier company do what they've done. If it was logistically possible for us to deliver each and every item ourselves we would but unfortunately we have to put our trust in the 3rd party courier. Sorry to see you felt so upset by this delivery that you had to leave a one star review. We'll report this delivery to Hermes to hopefully help them improve their service. Hopefully the product you ordered and the speed in which your item arrived was satisfactory.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look