I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more
Company replied
Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more
Company replied
Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more
Company replied
Company details
Written by the company
Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us
Contact info
United Kingdom
- UK 0808 189 0014
- info@shutterplus.co.uk
- shutterplus.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Service
Sorted order and sent out within a week. Rectified complaint very quickly and written email apology. Would recommend to a friend.

Reply from Shutterplus
Repair kit for plantation blinds.
Provided the precise components I needed to fix our plantation blinds. Delivered promptly.

Reply from Shutterplus
Really great service
Really great service, even gave a refund for a part of my order that was all my fault! Top firm!

Reply from Shutterplus
Excellent and very helpful customer…
Excellent and very helpful customer service and speedy delivery of spare parts for broken shutter.

Reply from Shutterplus
Extra Good Customer Service
I have never seen such great customer service where the people at Shutterplus have gone the extra mile in helping me find a solution to repair my broken shutters.
It is very difficult to find companies that operate this way with such a focus on helping their customers.
Particular thanks to Hugo.

Reply from Shutterplus
Quick delivery and nice solid louvres…
Quick delivery and nice solid louvres that are easy to fit.

Reply from Shutterplus
Brilliant service
Brilliant service! 👏 ordered some spare slats for our blinds which where broken and they fit perfectly. Customer service and delivery was amazing thank you.

Reply from Shutterplus
Would recommend
Used twice now for replacement Louvre pins. Always quick & friendly service

Reply from Shutterplus
Good product
Good product, good quality, good price, wanted to replace 8 broken shutters , cut to size easily and fitted using sprung pegs
Very prompt service ordered on the…
Very prompt service ordered on the Thursday the parts came on the Saturday morning

Reply from Shutterplus
Replacing broken Louvre
Great experience, I had a question about the type of replacement I needed, submitted photos and Hugo replied straight away with excellent advice, I would highly recommend shutter plus and would like to thank Hugo for a great customer service
Found exactly what I was looking for &…
Found exactly what I was looking for & delivered quickly & product is of a high standard
Perfect
when we first started ordering from you we had to glue and assemble the units entirely, now they are ready assembled and just slot in the window recess - perfect
Takes a while to arrive, but worth the wait.
We have, and will continue to recommend you to others.
Great easy to fit job done👍
Ordered replacement parts for my…
Ordered replacement parts for my shutters, they came quickly and work as they should.
Spend hours online looking for a…
Spend hours online looking for a company that could supply replacement louvres, and was very happy to find them. The service was easy, affordable and quick.

Reply from Shutterplus
Used them again
Used them again, and just like the first order, it was what I wanted, at an affordable price and delivered in a very reasonable time.

Reply from Shutterplus
Just right for my new shutters which…
Just right for my new shutters which was delivered with one of the louvres not attached

Reply from Shutterplus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







