Needed help in exchanging an online purchase. Store did have my proper size but the sales persons attitude was entirely unprofessional. She was most likely stressed as the store was busy & they needed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
5 stars for shoe quality, worn a dress boot that’s modern+comfortable+winter warm with winter crew socks. 2 Sweet ladies (I feel they are Middle East and Asian) at the store were really patient yet k... See more
I purchased the same Stepwel sandals as last year. A different brand came with mismatched innersoles and the right shoe is narrower. I wrote customer service to have them returned and a new pair sent... See more
Items took a long time to ship, never received any message that they arrived to store and were ready for pick up, just happened to be walking by and went in to ask. Both pairs of shoes didn't fit me d... See more
Company details
Written by the company
Shumaker has been offering Canadian families quality shoes and footwear since 2015. Shumaker’s Buying Team travels the world to find the very best collections, designs, brands and styles that will bring you the quality, comfort and craftsmanship that you deserve. From sandals to boots, shoes to slippers, Shumaker has a comfortable pair for someone in your family. More choice. More Service. More Value. More savings.
Contact info
6611 Edwards Blvd., L5T 2H8, Mississauga, Canada
- hello@shumaker.ca
- shumaker.ca
4.2
Great
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the Kelly slip on shoe for work
I love the Kelly slip on shoe for work. I have worn them for many years. Then Payless shoes went out of business, got some at Amazon, then gone. Found them here and am soo happy. I have tried so many different styles and spent so much money since , trying to get a good fit and this Kelly shoe is the best
8 June 2022
Excellent service
Excellent service . My concerns were answered and solved quickly via email.
31 May 2022
Love my new shoes and quick delivery
23 May 2022
Friendly customer service
Friendly customer service. Easy transaction. Fast delivery. Product arrived exactly as advertised. Excellent value for the money. Very satisfied.
21 May 2022
Perfect fit!
18 May 2022
i WAS SO PLEASED WITH THE SERVICE
i WAS SO PLEASED WITH THE SERVICE. I ORDERED SHOES FOR MY HUSBAND AFTER HE HAD GONE TO THE STORE BUT COULD NOT GET THE ONES HE WANTED. I ORDERED THEM AND RECEIVED THEM WITHIN 72 HOURS AT THE STORE. THEY FIT PERFECTLY AND MY HUSBAND WAS VERY PLEASED WITH THE LOOK AND COMFORT.
17 May 2022
Great service
12 May 2022
Great Prices / Hard to Return Outside of Canada
I live in the US and have been buying the AL Slip-On shoes at Payless Shoes for years. Unfortunately those stores no longer exist. I've been looking for the same pair of work shoes for about a year. Found them at Shumaker's website at a great price. Only 2 pair left in my size. I would have purchased 10 if they were available. Oh well. Bought those 2 pair and an additional pair of the Simon Oxford that I was hoping I could use at work also. Sad to say the Simon Oxford did not fit. Obviously I'm not going to return them since it would cost more to send back so now I'm stuck with a pair of shoes that don't fit me. I knew the risk going in, just a cautionary tale for those ordering outside of Canada.
10 May 2022
Can’t contact them in anyway canpar is…
Can’t contact them in anyway canpar is a horrible delivery company.
22 April 2022
Great service
20 April 2022
Fast service
Fast service, delivery. I had these sandals before and loved them so was very happy to se them on sale. Definitely will shop here again!
18 April 2022
Best styles at great prices
This has been my shoe store for Many years, however, the lady had low or little customer service.
Last month I purchased 4 pairs out of 6 pairs Because some where no longer available/ in stock.
18 April 2022
you had shoes shon on line as available…
you had shoes shown on line as available and when ordered you took payment and then said sorry not available this is not rioght
18 April 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.