Love going to get my hair done with Sarah and her assistant Chloe. They are so hospitable and friendly. They listen to me on my chattiest days and play along - haha. My hair is perfect when I walk out... See more
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Outstanding! The shipping was well packed and speedy! The product is out of this world! We ordered the Kera Rx shampoo and conditioner products. And the online website was super user friendly!
YOUR COMPANY DELEVERED JUST WHAT THEY OFFERED & IM HAPPY WITH MY PURCHASES & IT WAS DELEVERED IN A ORDERLY TIME THANKS SO MUCH FOR OFFERING & DELEVERING GREAT DEALS AT A REASONABLE PRICE I WILL BE O... See more
Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as other reviews have stated. Not much care into the company overall, as they don’t care... See more
Company details
Information provided by various external sources
SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...
Contact info
77063, Houston, United States
- info@shsalons.com
- shsalons.com
Asks customers to review
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Hasn’t replied to negative reviews
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Great
This is my second order from them, and I highly recommend! It ships super quick and I’ve had zero issues.
Excellent service!!
Very easy to order product. Excellent communication. Item arrived on time and in perfect condition.
Excellent selection of products quick…
Excellent selection of products quick delivery
Customer service is out of this world.
Customer service is out of this world.. they are honest great company to work with. I will come back Again to buy stuff from this company
Excellent shampoo,color and cut by manager, Azi who is calm and takes her time giving you a wonderful experience.
This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color treated and has a flare for making you look your best.
Fast and accurate product!
Absolutely none of the pieces fit…
Absolutely none of the pieces fit together. Waste of money. Can’t even build the stand or anything because the pieces don’t fit where they need to.
I ordered the incorrect items
I ordered the incorrect items. My mistake. I then reordered the correct items, and contacted you twice to ask about returning my incorrect items (that were still in original packaging) and I got no response, either time.
Good job!!!
I received them in a timely manner and…
I received them in a timely manner and that is important for me, it was not damaged and there were no issues with ordering!
I received a broken item and have…
I received a broken item and have emailed twice, requesting a refund, while providing photographic/videographic evidence of the defected item, and I have yet to hear from them. This is ridiculous.
I no get my package.Im not happy.(((((((((((((((((((((((((((((((
I no get my package.Im not happy

Reply from SH Salons
Always been a Shaper Plus girl
Always been a Shaper Plus girl. So glad that you carry it's original formula. VOC 80. The cheap formula does not hold my hair and smells absolutely awful. I appreciate your honesty selling the exact formula I have always loved!
My products got here super quick and…
My products got here super quick and obviously love them! Thank you!
I got exactly what I expected and the…
I got exactly what I expected and the products came quickly.
Ordered product online
Ordered product online. Delivery very timely. Well packaged. Much appreciated!
You never have the large shampoo and…
You never have the large shampoo and conditioner I use. I spend more money buying the small one
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