Shrooly Reviews 434

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, citing long delays, unfulfilled purchases, and a complete lack of response from customer support regarding these issues. People also reported problems with the product itself, including devices that did not work upon arrival or failed to grow mushrooms effectively. However, some people were satisfied with the product's quality and user experience, finding the device well-designed, easy to use, and effective in growing mushrooms. These customers appreciated the aesthetic appeal and the convenience of the system.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers report not receiving their pre-ordered... See more

Order

Clients share negative opinions on order fulfillment. Many customers report not receiving their orders, with... See more

Response time

Customers consistently express extreme dissatisfaction with response times, reporting complete silence and a... See more

Quality

People report positive experiences with quality. Many customers praise the device itself, describing it as... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup, clear... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The device is awesome and can be used to grow almost every mushroom you can imagine. Even pods you prepared yourself. The loss of stars is due the useless app; no matter how many times you check... See more

Rated 3 out of 5 stars

The system is a 5 star setup. I have grown two pods, and both were fantastic. Exactly as advertised. The interaction with the app is seamless, and the box looks great on the kitchen counter. The l... See more

Rated 4 out of 5 stars

I've purchased the shrooly a few months ago. I like the design and ease of use. Once the pod is put in the box, all you have to do is wait, refill the water tank when it tells you to and watch the... See more

Rated 4 out of 5 stars

I like the Shrooly unit and the concept very much. The Shrooly unit is beautiful designed, easy of use, works well and it comes with a user friendly, helpful app. I love watching the different mus... See more


Company details

Written by the company

Shrooly is the world's first mushroom-growing smart device for beginners that allows you to grow 100% natural mushrooms with zero effort. With the power of nature and technology combined, Shrooly was designed to fit into every lifestyle and every home. Shrooly offers a great variety of gourmet and medicinal mushrooms that promote both mental and physical health, which you can start harvesting within 7-10 days, depending on the type of mushroom you’re growing. Shrooly was designed to automatically set the perfect conditions for your mushroom, including humidity and fresh air, so that you can enjoy all aspects of the natural mushroom-growing process with little to no efforts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

434 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam company

Still doesn't work.

Their order sites are still upp but the unit is completely offline and unusable.

If anyone buys from them today they are being scammed and won't receive annything they hoped for.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

I WANT MY MONEY BACK!!!

Terrible! Would give zero stars if I could!! I ordered my Shrooly YEARS ago, yes YEARS. I have received 3 total emails from them. One confirming they got my order and took my money. One saying don't worry, we will get your order out to you soon, one with a BS update on estimated shipping dates, and one with a generic response saying my order will ship by the end of the month (3 years after I ordered my unit).

I NO LONGER WANT MY ITEM, AND I WANT MY MONEY BACK!!

1 January 2026
Unprompted review
Rated 1 out of 5 stars

A defunct company scamming customers

Like many people over twelve months ago I made a purchase of their Shrooly mushroom Device. nearly three hundred dollars later, i've never heard a word from them. and my research shows that their app is defunct.The company gone yet.The founders are enjoying quite the nice lifestyle posting vacation pictures, and actually joking about how to scam people. this is my last time with any indiegogo purchases. its the second time ive been scammed and my last. truly abhorrent.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete waste of money

Complete waste of money.
I bought two of the devices and had success but only for a few short months. Then the apps stopped working and my accounts on the website disappeared, I can’t update the devices, place orders for new pods and customer service refuse to respond after several months and many attempts to get this sorted.
All I see now is nothing but negative reviews and I’m not surprised now.
I will be taking legal action against them as they sold me something that was basically a scam because they withdrew all services so made everything basically pointless.
So my recommendation don’t buy from them!
Unless you want to be disappointed

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Like many others I have not recieved my…

Like many others I have not recieved my order as an early backer and they are not answering any emails or requests for update. Way too late to go after them through my credit card company. I will likely never support crowdfunding campaigns again going forward after this experience.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company - AVOID!

I backed this company during start up and ordered 2x growing units. Invested a significant amount of money for these, I followed their progress and when it came to fulfilling the UK orders they failed to process my order. I followed the instructions they gave me, selected my free grow pods, even had to pay extra but still, my units never arrived. I emailed over and over, each one getting ignored. I'm reporting this company as Fraudulent. I wouldn't trust any positive reviews from this company. If they were legitimate they would have firstly sent my order, or at the very least replied to any of my numerous emails, instead I'm stonewalled and they have kept my money.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

No ethics

I was an early backer from 11/7/2023 and still haven’t received a unit. I feel like they screwed anyone who backed them early, but are shipping new orders. This company has no ethics.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Shrooly is a scam

Shrooly is a scam! i purchased a unit in november of 2022 and they led me on for years saying just to wait a little longer, just wait a little longer, and have never shipped it. now they shut the app down and the website no longer accepts orders and the contact form doesn't work. customer service has disappeared. It is too late for me to file a chargeback so they have stolen my money!

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam, do not buy

This company is a scam. It took 2 years for my device to be delivered, and that only occurred after threatening legal action. When it arrived, it did not work, and one of the shroom pods never grew anything. It says I still have more pre-paid pod credits, but the website won't let me actually apply them. The contact form on the website does not work, and they do not respond to emails (I have emailed numerous times seeking resolution). They took my money, gave me a broken device 2 years later, refuse to give me the rest of what I paid for, and do not respond.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

It works

It works. It was rather cool to grow mushrooms like that without effort of spraying water every few hours to maintain humidity. The real hard part was to wait and watch the colonization but if shrooly sends you a fully colonized pod, then it’s basically plug and play. They are always out of stock of pods so I bought some spores online to inoculate the pod that came with the box. This device is neat, does the job with ease so overall is cool but I’m not sure what’s happening with the company, last I checked their website doesn’t accept any orders for spare parts or pods.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Product Ordered Years Ago..

Product Ordered Years Ago... Nothing Received.

I was one of the backers of Shrooly and ordered a machine and pods years ago. I waited patiently for the device and pods and was disappointed to be last in the long line of fulfilment. Imagine my surprise when I saw I could order one from them and have it here in a couple of days. I reached out in July and received a response that they were going to sort it out. Nothing. I reached out again in October, and no response. I am guessing they are out of business and if you go to their online store it won't accept payment which (hopefully) means their payment processor has stepped in.

17 November 2025
Unprompted review

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