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The Shirt Plugs Reviews 

349
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, finding the selection of retro and modern football tops top-notch and often exceeding expectations. Many reviewers highlight the attentive and professional customer service, describing it as helpful and responsive. However, some customers experienced significantly slow delivery, with orders taking weeks or over a month to arrive, and a few reported not receiving items. Some people also felt customer service was unhelpful or dismissive. Additionally, reviewers noted issues with inconsistent sizing, where shirts ran small or varied significantly despite being the same size.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the excellent quality of the... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction and intend to order... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

People report ambiguous experiences with customer service, with many praising the quick, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No better place to get your retro football tops! I picked up three in the 3-for-2 deal, and the quality of each one was incredible. One was for my brother, an AC Milan shirt as growing up we were alwa... See more

Rated 3 out of 5 stars

I guess most importantly, the jerseys are very good quality. The disappointing factor is the website says you will receive your items in 7-14 days from order date. It took almost a week itself for the... See more

Rated 5 out of 5 stars

These shirts are great quality for replicas. I had my thoughts at first but ended up really liking them. Definitely order one size up as they run short. I'll be ordering from then again soon.

Rated 5 out of 5 stars

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and... See more

Company details

Written by the company

At The Shirt Plugs, we’re passionate about bringing fans closer to the game. We specialise in high-quality football shirts and a wide range of football apparel. Whether you’re searching for the latest seasons releases or iconic classics, we make it easy to build your dream football collection. With over 15,000 happy customers, free global shipping, and friendly customer service, we aim to give every fan an unbeatable shopping experience. Our mission is simple: quality gear, fair prices, and a smooth, reliable process from checkout to delivery. Join the community. The Shirt Plugs have you covered.

Contact info

4.0

Great

TrustScore 4 out of 5

349 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(349)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

10/10

All the quality is consistently outstanding and i always receive exactly what i have ordered. I have recommended them to all my friends, this is THE site for retro kits and memorabilia

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Beyond Amazing Customer Service

This business has an amazing customer support team and great product (soccer/football apparel). My order was misdelivered, totally the parcel carriers fault. As soon as I reached out to shirt plugs, they resent my order before there was a resolution and then helped me fight the parcel carrier for a refund. 100/10

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high-quality products

Very high-quality products, made and packaged with care and backed up by the live chat feature on the website which is responsive, accurate, and provides peace of mind. Highly recommend.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

The shirt plugs are goated

The quality is amazing, the prices are too and now they selling footballs? It's the best site I've seen in years much love and thanks for the shirts 🙏

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Blown away by the quality from The Shirt Plugs, if you are looking for modern pieces or classic gems, they have you covered! Best selection out there, will be ordering again ASAP

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

When it comes to shirts, there are so many scammers and phonies out there making big promises but not delivering on quality. I’m very pleased that I found this website, the products are top-notch, and the customer service is fantastic. I’ll definitely keep ordering more! 😊

18 September 2025
Unprompted review
Rated 5 out of 5 stars

These kits are absolutely phenomenal

These kits are absolutely phenomenal. I ordered 3 retro Roma kits from the 90s and these are faultless, perfectly and professionally made at a price that I don't have to mortgage my house to buy. 10/10 will be buying again.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Amazing shirts, stand out communication and overly happy with the experience including shipping.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Another delighted customer!

Just received my mystery retro subscription yesterday and it was definitely worth the wait, I unwrapped a beautiful AC Milan 97/98 jersey and I was not disappointed. I had looked everywhere to find a company that did a retro subscription so I was delighted to stumble across these lot! 100% would recommend to anyone who loves retro football shirts and I already can't wait for next months one!

27 August 2025
Unprompted review

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