Shopperoc Reviews 

61
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

ABSOLUTE CON SENT GOODS DID NOT ORDER RETURNED GOODS TO 4PS IMPOSSIBLE TO CONNECT TO E-MAIL ADDRESS AS DID NOT EXIST DO NOT USE

Company replied

Rated 1 out of 5 stars

I urge anyone thinking of purchases thru Shopperoc to back away quickly. They are notorious scam artist. Read the negative reviews. You may notice charges against your credit card or PayPal you didn... See more

Company replied

Rated 1 out of 5 stars

So I was given shopperoc email for customer support that they give everyone on here with bad reviews and I still haven’t received a reply. I ordered two airabreeze accidentally and was charged way mor... See more

Company replied

Rated 2 out of 5 stars

Purchased an antenna on Sept 5, 2024. Never received any confirmation or tracking for item. Email sent 9/23 with no response. Called support 9/26 and was on hold for 14 minutes, hearing loop, waiting... See more

Company replied


Contact info

1.4

Bad

TrustScore 1.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(61)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

ABSOLUTE CON SENT GOODS DID NOT ORDER RETURNED GOODS TO 4PS IMPOSSIBLE TO CONNECT TO E-MAIL ADDRESS AS DID NOT EXIST DO NOT USE

17 June 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi. We're really sorry to hear you had trouble reaching us. 😞

Our team strives to respond to every inquiry as quickly as possible, but it sounds like we missed the mark here.

Could you please reach out to us via support@shopperoc.com and share your contact info?

We'll make sure to address your concern immediately. ❤️

Rated 1 out of 5 stars

Extremely Disappointing – No Delivery and No Refund!

I purchased an item from this website and waited for 4 months, but it was never delivered. I contacted their support and was assured that I would receive a refund, but to this day, I haven't received anything. All I got was more excuses and promises from their Lithuiania support team, who just keep wasting my time.

These people are complete scammers! No one should trust them. Not only did the product never arrive, but my money was never refunded. Absolutely disappointing and ridiculous treatment of a customer.

I strongly recommend that everyone avoid this website and company.

This website is operated by UAB CommerceCore, a company based in Lithuania that owns and manages multiple online shopping websites known for their deceptive and dishonest practices. They systematically take advantage of consumers, as can be seen from numerous complaints online.

As of April 8, 2025, I have submitted formal complaints against UAB CommerceCore to the following institutions:
• Ecommerce Europe
• Lithuanian Direct Selling Association
• State Consumer Rights Protection Authority of Lithuania (VVTAT)
• European Consumer Centre
• Kaunas City Municipality
• Association of Lithuanian Chambers of Commerce, Industry and Crafts

I strongly encourage anyone else who has been scammed by this company to file complaints with these institutions as well. The more voices are raised, the harder it will be for them to continue operating unchecked.

18 March 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Rated 1 out of 5 stars

Scam

If you ever want to order cleaning tablets from Nuroclean through Shoppern.com, Please be advised that this is a rip-off. The tabs do not clean, even as well as a $5.00 cleaner from the grocery store. Now as for the guarantee, that is also a rip-off, They say it must be returned unopened, in original packaging. how the heck can you see if it lives up to the guarantee if you can't use it. So there $61.00 out the window. People don't fall for these schemes. I never will again.

12 March 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi,

We're sorry to hear that you're not satisfied.

We value your feedback. Could you please contact our customer support via support@shopperoc.com 💬 with more details about the issues you're facing?

Rated 1 out of 5 stars

Scam artist. Back away quickly!

I urge anyone thinking of purchases thru Shopperoc to back away quickly. They are notorious scam artist. Read the negative reviews. You may notice charges against your credit card or PayPal you didn’t authorize.
I did and continue to get the most absurd responses.
When you attempt to explain how Shopperoc has made unauthorized charges to your PayPal account, pay attention to all of the excuses you get. The one thing you won’t get is your money back. Worst of all is that PayPal continues to allow these scammers to do business thru them. Back away

9 February 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi,

We're sorry to hear that you're not satisfied.

We value your feedback. Could you please contact our customer support via support@shopperoc.com 💬 with more details about the issues you're facing?

Rated 1 out of 5 stars

Nobody seams to want to sort my…

Nobody seams to want to sort my delivery out for the purchase I made.
I think both companies are a scam

24 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Phillip,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Rated 1 out of 5 stars

Complete Scam

Complete Scam.
Don’t do it!
Sounds too good to be true.
It will maybe protect your paint job but will not repair scratches.

2 February 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Don't hesitate to contact us at support@shopperoc.com 💬, we'll swiftly address your concerns and we will answer all your questions.

Rated 1 out of 5 stars

My review is in conjunction with…Nexoptrics

My review is in conjunction with another review I wrote concerning a purchase I made from Nexoptrics, following an advertisement for adjustable glasses, an advert prolifically occurring at present on Youtube.
It turned out the payment was taken by Shopperoc By With Reach (LLC) on behalf Nexoptrics.
I discovered Shopperoc made two debits from my Paypal account. One for £53.93, my order for one pair of glasses, but then there was a second unauthorised debit for £29.99, an extra pair at half price, which I did not order, This brought my purchase cost up to £83.92.
Subsequently the glasses were not delivered by Nexoptrics, and I reported to Trustpilot my problems with Nexoptrics. It appears Shopperoc and Nexoptrics are connected in some way.

Edit 30.01.25. In response to Shopperoc's reply I need to remind them they did not reply to my email of 27.01.25, addressed to with customer support but an withreach.com address explaining I had not received the product ordered and requesting a refund.
Maybe there is confusion between these email addresses for Shopperoc.

Edit 31.01.25. The upshot is Shopperoc refunded me today. They responded to my request for a refund. Thank you.

10 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Dear David,

Thank you for sharing your experience. We sincerely apologize for any confusion or inconvenience. We appreciate your patience and are glad to hear that your issue has been resolved.

If you have any further concerns or require assistance in the future, please don’t hesitate to reach out to our support team at support@shopperoc.com. Your feedback is valuable in helping us improve our services.

Best regards

Rated 1 out of 5 stars

Money/ Iwas charged $155.44 For an item I didn't order. Until I seen the charge on my bank statement.

I don't know what went wrong. I never received an invoice showing what I ordered and never received the item. I just found out about it on my bank statement, on 01/22 2025

22 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Sally!

Thank you for reaching out. 💬💙

If you didn’t receive the email due to technical issue ( the email may have been filtered into your spam or junk folder, kindly recommend checking those folders) or still need further assistance, feel free to contact us directly at support@shopperoc.com.

We genuinely value each and every customer and want to ensure your concerns are addressed in the right away.

Rated 1 out of 5 stars

The company promotes fast shipping

The company promotes fast shipping. Have never received mini aircons odered over 1 month ago.
No meaningful responses

5 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Lisa, we truly apologize for the delay. 🚚⏳

We understand how frustrating it is to wait longer than expected.

Could you share your order number at support@shopperoc.com so we can track the shipment and provide an update?

Thank you for your patience—we’re working to resolve this for you ASAP!

Rated 1 out of 5 stars

The mini light does not work / website not legit

The mini light does not work. The company website with details about the product is inactive. Nobody picks up the phone in the provided number. Just another scam. Do not purchase from this company ever. To think that you can buy more than one. Unreal!!

15 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi David! We're really sorry to hear you had trouble reaching us.

Could you please reach out to us via support@shopperoc.com and share your contact info?

We'll make sure to address your concern immediately. ❤️

Rated 1 out of 5 stars

I am attempting to get my money back…

I am attempting to get my money back for an order with Shopperoc. As with other customers, I was charged for an order I did not place! They keep stringing me along with refund offers, which I do not want. I keep asking for a Refund Address and they won't give it to me!

14 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Thank you for reaching out, Patricia, and we sincerely apologize for the delay in processing your refund.

We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible.
If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

We appreciate your patience and understanding.

Rated 1 out of 5 stars

Can’t get my refund back I live in…

Can’t get my refund back I live in Liverpool England and when I try to send you a email it says email not valid what’s going on with this company

8 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Anita! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@shopperoc.com and we will be happy to help.

Rated 1 out of 5 stars

Product received is of very poor…

Product received is of very poor quality and the so-called adjusting does not do what it was advertised to do. Very unhappy.

8 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi.

That’s definitely not the experience we want for our customers.

We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support.

Please contact us at support@shopperoc.com, and we'll swiftly address your concerns.

Rated 4 out of 5 stars

I called Shopproc customer service for incomplete order

I called Shopproc customer service for one item of my order was missing. I was well taken care of by the representative that I spoke with. She was very polite and professional. She had placed the missing item on order right away and sent me email confirming this and also will be emailing me a tracking number.

4 January 2025
Unprompted review
Rated 1 out of 5 stars

Never received item

Never received item. Furthermore I was stolen to rchshopperoc.com and an automatic payment is being charged from rcshop.com and I can't find the company. it's very confusing .

3 January 2025
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Barbara.

We're really sorry to hear you had trouble reaching us.

Please don’t hesitate to contact us at support@shopperoc.com 💬. Our team is here to swiftly address your concerns, answer all your questions, and provide detailed information about our refund policy specific to your case. We’ll work with you to resolve this issue in the best and most efficient way possible.

We truly value your feedback and are committed to making things right.

Rated 1 out of 5 stars

Total Rip off!

Ordered 1 box of cleaning tablets to try out. Then within 15 seconds I was charged for the tablets x2, extended warranty and shipping. When I called Shopperoc within 1 hour of ordering, I was told the shipment was already processed and ready to ship out. It was too late to cancel when I placed the order @ 1 hour before! After going thru PayPal with a claim, I was refunded for the $24.00 charge, but not for the 2nd charge of $53.00

9 October 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Anna! Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please contact our support team at support@shopperoc.com; they will be happy to help.

Rated 1 out of 5 stars

Two charges from this company that I…

Two charges from this company that I did not make fir items I have no need for or interest in. E website not existing and their Maya culpa is is hardly any solution. Total scam

NEW MSG.

IVE NOT RECEIVED MY REFUND. I ALSO DID NOT RECRIVE WHATEVER YOU SENT. KINDLY ISSUE REFUND.
STILL REGARD YOUR COMPANY AS A SCAM

4 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Karen!

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Rated 1 out of 5 stars

Stay as far away from Shopperroc as you…

Stay as far away from Shopperroc as you can. This place is a scam. Put things on your order you didn't even order. Process it and bill you for it then you can't return it.
They keep offering you a percentage off instead of just refunding your money. What a maze of crap to go through to try to get a refund. Stay away. Use Amazon they're so easy to deal with I never use one of these small companies again. End of story. I think I'm going to have to close my debit card and start a new one just to get rid of them off of the dumb thing. You were warned.

11 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Please don’t hesitate to contact us at support@shopperoc.com 💬. Our team is here to swiftly address your concerns, answer all your questions, and provide detailed information about our refund policy specific to your case. We’ll work with you to resolve this issue in the best and most efficient way possible.

We truly value your feedback and are committed to making things right.

Rated 1 out of 5 stars

Care with this website

Extras (warranty, shipping added to bill). Product didn't turn up. No valid tracking no. that carrier recognises. No customer support. Apart from that, great.

12 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Tom!

Thank you for reaching out. We can see that you’ve already been in contact with us, and we hope your concerns have been addressed to your satisfaction.

If you need any further assistance, please don’t hesitate to reach out again at support@shopperoc.com, we’re here to help in any way we can. Rest assured, we do provide refunds and offer other solutions to resolve any issues that may arise, depending on the specifics of each case.

We appreciate your patience and understanding. Please let us know how we can assist you further.

Rated 1 out of 5 stars

Scammers

Scammers
I have not recieved my order of wall heaters . I have asked for a refund all I get in reply is a mail stating as they have no heard from me they will close the case.
This is total rubbish stay away from using this company there customer service useless

11 December 2024
Unprompted review
Shopperoc logo

Reply from Shopperoc

Hi Phil,

We sincerely apologize for the delay!

We understand how frustrating it is to wait longer than expected, and we’re doing everything we can to speed things up. Based on the information you’ve provided, I can assure you that your order is on its way to you. For more detailed information about your order, please check the tracking link we’ve provided. You’ll find the exact and most up-to-date status of your order there.

If you still wish to be refunded after you receive your purchase, please contact us again once you receive your order and we'll inform you about the return process. Rest assured, we truly care about you and will address all your concerns while answering any questions you may have.

Thank you for your patience! 🙏

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look