MICAS Reviews 

Got a refund and voucher, although i didn't use the voucher. Evri lost my return parcel and it wasn’t delivered to them but they refunded me. Which was nice cos that was a lot of money. Thanks Micas!

Love this shop🤍Everything I ordered matches the photos perfectly, and in real life it looks even better than in the pictures 😍 10/10. Thank you so much, dear team!
Quality 10/10
Order 10/10
Delivery Service 10/10

Terrible shipping time, this is my second try to Micas and I’m more disappointed than last time. I made an order last year for an event and after patiently waiting for 3 weeks and my order was not fulfilled i reach out and they said couple items are out of stock. So if i didn’t reach out i was probably not going to get my order until the following year. I didn’t purchase anything for a year and i decided to give them another shot in the hopes that they fixed their issues but guess what this time it’s worse. I made my order mid may and we’re in freakin July and my order is not here yet. I reached out weeks ago and they gave me options I responded with refund please and still nothing no refund or shipment. Last week i received an email saying order is shipped. This is so frustrating I will never give Micas another chance you guys are the biggest disappointment and no matter how cute your clothes is it doesn’t matter if I will never be able to receive it on time like you claim 7-15 days for my events.

The quality of these clothes is amazing🤍

Shopping with MICAS was such a great experience! The ordering process was quick and easy, shipping was smooth, and the quality of my outfit exceeded my expectations. Everything looked exactly like the photos, fit perfectly, and made me feel so confident. I received so many compliments wearing it to a creator event. I’ll definitely be ordering from MICAS again!

I love some of the clothes but the delivery needs to get better it takes along time if you have an event you have to order 2 month prior crazy!

Just purchased two dresses and both are exactly as pictured and fit perfectly. I am pleasantly surprised as I wasn't expecting much but I will buy again. Also came quickly.

Order a package package was delivered empty company refused to send me a new dress and refuse my refund. I have the protection plan on my package and they still refused to send me an address. Do not order from his company.

Ordered 3 shirts did not get it. Was not told the order was out of stock. Ask for refund and got a certificate less than order price and unable to to contact

This company has done nothing but amaze me! From the customer service all the way to the material of clothing. I am 5’7 and it’s so hard to find a company that has bottoms that fit lengthwise. I could not recommend their clothes enough and they accommodate for so many different sizes and styles.

It’s been over three months, and my order is still incomplete. You charged me for shipping, yet you failed to deliver all the items and haven’t refunded the shipping fee either. This level of service is extremely disappointing. I’ve been more than patient, but this is unacceptable. I expect this issue to be resolved immediately!!!

Love the skirt!it's true to size. Got so many compliments! Also Received it in a timely manner.

I wish zero stars was a option i ordered on June 9th my order has been in limbo speedx and 4px is trash they have repeat the issue over and over the package is in state i can’t self pick up . It’s been in state for over 10 days no movement. I’ve reached out just to receive email after email no solution. Customer service is just repetitive. Spent over 200 no items yet! I’m frustrated and disappointed by customer service and lack of communication with this company!!! Do better and please send the package

Great experience! The quality exceeded my expectations, the items looked exactly as described, and the ordering process was easy and smooth. Fast delivery and excellent customer service. Highly recommended

Update:
I wanted to update my original review now that this situation has finally come to an end.

I placed my order expecting a normal delivery timeframe, but my experience quickly went downhill. My order sat in processing for nearly two weeks before it was ever shipped, and then remained in transit for five weeks afterward. In total, I spent more than seven weeks trying to get either my order or my money back.

The most frustrating part wasn’t just the delay, it was the lack of communication and the way customer service handled the situation. I received no proactive updates and had to repeatedly reach out myself just to find out what was happening. Each time, I was largely told to continue waiting while the blame was placed on the shipping carrier, despite the lengthy processing delay that occurred before the package was ever shipped. Clearly both are an issue.

To make matters worse, the items were purchased for a specific trip, so by the time they would have arrived, they no longer served their intended purpose. Even after explaining this, I was initially told to simply wait for the package and then return it for a refund, placing the burden of resolving the issue entirely on me.

After more than six weeks of emails, follow-ups, and having to continuously advocate for myself, Micas finally issued a refund. I appreciate that they ultimately made it right, but I believe that only happened because I persistently pursued a resolution. Had they not done so, I was fully prepared to dispute the charge with my credit card company.

Ironically, before the refund was processed, the tracking still showed the package sitting at a warehouse awaiting movement. At that point, I had very little confidence that anyone actually knew where the package was or whether it would ever be delivered. I also just looked again before making this review and it STILL shows sitting at the warehouse.

As a first time customer, this experience ensured I will also be a last time customer. While I appreciate receiving my refund, the overall fulfillment process, communication, and customer service fell far below what I expect from any reputable online retailer. My time is also very valuable, the fact I had to waste so much of my time to have Micas do what was the right thing, is unacceptable in my eyes.

Micas has a lot of work to do if they want to provide a customer experience that inspires confidence and encourages repeat business. Based on my experience, I cannot recommend ordering from this company at this time.

It’s an amazing store one of my favorites. The clothing is beautiful and very good quality.

The pictures online compared to what the item actually looks like is worse than Temu. They make a return almost impossible. No return on bodysuit even if you've never even tried it on. The return procedure is exasperating. The grueling questions and pictures of everything you can think of make you want to say f it. This is what they want. I will never purchase anything from here. Do not buy this cheap ass non returnable worse than Temu crap.

Don’t buy from them , my parcel was never delivered, Micas told me to contact the courier, I Did , I was given a reference number to give to Micas , and was told that Micas is the one supposed to write to the courier, but Micas is sending me back to the courier to get a letter that they should get in order for me to get my refund , they don’t reply on time , they give you a run around,
Frustrating