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Rated 1 out of 5 stars

I wrote following message to you actually twice ... Dear Shopmeee, As seen from below, I placed an order for headphones on 17.9, but I have not received any tracking information or updates a... See more

Rated 1 out of 5 stars

When placing an order on the website it was stated that the order would be delivered within 10 days, you can track the movement using the tracking. In fact, 20 days have passed, there is no tracking,... See more

Rated 1 out of 5 stars

Product defective (Xiaomi G9 vacuum cleaner) after a few months. Store does not respond to emails and inquiries via online chat. Battery problems are well reported and should be easy to handle for sho... See more

Rated 5 out of 5 stars

I bought a vacuum cleaner in the end of december 2021. Sadly, i couldn't charge it due to some battery issues. I contacted shopmeee three times since the 6th of january, but they didn't answer my em... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Shopmeee, where you have the best smartphone and gadgets you want from Xiaomi


Contact info

1.6

Bad

TrustScore 1.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not received any tracking information or updates about the shipment

I wrote following message to you actually twice ...

Dear Shopmeee,

As seen from below, I placed an order for headphones on 17.9, but I have not received any tracking information or updates about the shipment.
If I do not receive a reply with valid tracking details within the next few days, I will open a dispute with PayPal to have the transaction cancelled and my money refunded.
Please confirm the status of my order immediately.

17 September 2025
Rated 1 out of 5 stars

When placing an order on the website it…

When placing an order on the website it was stated that the order would be delivered within 10 days, you can track the movement using the tracking. In fact, 20 days have passed, there is no tracking, and there are no responses to my 4 e mails.

25 August 2025
Rated 1 out of 5 stars

Don't buy anything at Shopmeee.com!!!

Don't buy anything at Shopmeee.com!!! The seller tells you to have a customer service but in the case of problems they glare at ignoring your emails.

Furthermore it's really unclear if Shopmeee.com is really an official authorized Xiaomi seller.

In conclusion don't shop there it's the worst online-seller I've seen in my life!

21 May 2022
Unprompted review
Rated 1 out of 5 stars

Very unsatisfied with the customer…

Very unsatisfied with the customer service.
Xiaomi G9 Vakuum cleaner battery last only 45sec. after 6month. It’s obviously damaged and an known problem.
No reply and no support by the customer service.
I really can’t recommend to buy anything on shopmeee.

17 April 2022
Unprompted review
Rated 1 out of 5 stars

Product defective after a few months

Product defective (Xiaomi G9 vacuum cleaner) after a few months. Store does not respond to emails and inquiries via online chat. Battery problems are well reported and should be easy to handle for shopmeee with Xiaomi. German Xiaomi customer service doesn't want to help since "product was not made for the European market" - also very helpful. Definitely not recommended to buy from this shop. In my opinion, rather spend 10€ more and buy from a shop in the Germany or th EU where you get a decent customer service!

13 April 2022
Unprompted review
Rated 5 out of 5 stars

No service, no support at all!

I bought a vacuum cleaner in the end of december 2021. Sadly, i couldn't charge it due to some battery issues. I contacted shopmeee three times since the 6th of january, but they didn't answer my emails. Nothing, no response at all.

edit: all my fault. the emails were in the spam folder.

16 January 2022
Unprompted review
Shopmeee logo

Reply from Shopmeee

Sorry sir, we have never received your email? are you sure that you send it correctly? Could you please let us know in which email address that you used to contact us? our after sale email address: Service@shopmeee.com, We have sent a email to the email address that you used to place the order, please kindly reply us, thanks.


1-17 more reply: sorry for the inconvenience sir, we have sent you 3 emails in the past few days, but it seems that you did not receive them, please help to check your spam inbox.

Rated 1 out of 5 stars

Spaming all the time emails

Spaming all the time emails, maybe also scam.

7 January 2022
Shopmeee logo

Reply from Shopmeee

Sorry sir, could you please tell us your order number, it seems we did not receive your email recently. Could you please let us know in which email address that you used to contact us? Please kindly send us the message, our after sale email address: Service@shopmeee.com

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