Luxium Reviews 1,355

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,304 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality and functionality, often highlighting features like long battery life and robust construction. Many found the website easy to navigate, making the ordering process straightforward and efficient. People appreciate the clear product descriptions and the overall smooth user experience, from browsing to receiving their purchase. However, some customers encountered issues with product functionality, such as buttons not working or displays having defects upon arrival. A few also expressed dissatisfaction with the customer service, particularly concerning difficulties in getting information or delays in order delivery.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are highly satisfied with their watches,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of use,... See more

Website

People report positive experiences with the website, finding it easy to use, simple to navigate, and well... See more

Order

Clients share positive opinions on order. Many found the ordering process to be super easy, quick, and... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the solid hardware, good looks, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shield is fantastic for anyone who’s into fitness tracking. It’s got all the basics covered, from steps to calories burned and it stays charged for ages.

Rated 5 out of 5 stars

I love how detailed the advertisement is. I clicked right away. I have been looking for a sturdy watch for my contractor husband. The website gave loads more information and I was sold on it stra... See more

Rated 5 out of 5 stars

Bought the stinger for my son after graduation and now he won’t stop talking about it. He loves the tracking features and it’s become a part of his daily routine. Even his friends are asking about it.... See more

Rated 4 out of 5 stars

After much research into purchase options, I was impressed by what was on offer through this brand. The watch I chose was a good size and not too big like many others. Its features were great but even... See more


Company details

  1. Watch Store
  2. Electronics Company
  3. Watch Manufacturer

Written by the company

At Luxium, we believe technology should be tough, reliable, and accessible. You shouldn’t have to spend a fortune just to get gear that actually works when you need it. That’s why we focus on creating durable, high-performance products that are built to last without the big-tech price tag. Built strong. Priced fair. Made to last. That’s the Luxium standard.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

FRAUD

NEVER received the product. Then they had the balls to say it was "lost in transit" THEN they send me an email saying the new product had issues. My credit card company gave me the money back immediately. FRAUD!!!!!!!!!

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered my watch on 4/27/26 still…

Ordered my watch on 4/27/26 still haven’t received it. They claimed it was lost in transit and they are now trying to say that they are sending another one. YEAH RIGHT. The company doesn’t exist the address is a coffee shop in nv. Paid with a credit card. Still trying to dispute the sale. DO NOT ORDER FROM THIS COMPANY

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I purchased my watch back in April. It's says it's shipped. But nothing has been delivered yet. Emailed them multiple times and no response. They don't have a number to call. Terrible customer service.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I took the ultra hiking and it was…

I took the ultra hiking and it was amazing. The battery lasted the whole day, even after tracking my steps and heart rate. I was really impressed that it still had some juice left by the time I got home.

22 April 2026
Rated 1 out of 5 stars

I stay away from this company would give a 0 if I could

I would give a 0 if I could. Just got my shield. Does not work. No response from several emails and post. They say lifetime warranty because they will not respond to you. Do not buy from this company, I basically donated 100+ for nothing. I hope they get caught for being a fraud company. This is why thy don’t take a paypal because u could file a claim with them and they would have to answer to it. Stay away from lexium

5 May 2026
Unprompted review

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