The shield is fantastic for anyone who’s into fitness tracking. It’s got all the basics covered, from steps to calories burned and it stays charged for ages.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Luxium, we believe technology should be tough, reliable, and accessible. You shouldn’t have to spend a fortune just to get gear that actually works when you need it. That’s why we focus on creating durable, high-performance products that are built to last without the big-tech price tag. Built strong. Priced fair. Made to last. That’s the Luxium standard.
Contact info
Las Vegas, United States
- hello@shopluxium.com
- shopluxium.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
way more than just looks
Picked up the ultra mostly for the look, wasn’t expecting much tbh. But after using it a bit, the tracking is actually pretty solid. Steps, sleep, heart rate all seem accurate enough for me.
hr monitor is accurate
Checked the shield heart rate against my chest strap and it was pretty close. Wasn’t expecting that level of accuracy honestly.
worst watch buying experience
This is the worst watch buying experience ever. I've tried several times to contact you regarding my issues. I tried to cancel before my order was shipped after reading real reviews. Once the watch did arrive it look like it came straight from temu, you guys slaped on a shipping label from Henderson, NV and shipped to me. The extra add on watch band is also as cheap as can be. The tool to resize broke and couldn't even push the pins. Everything about the watch and the band is a disappointment. No customer support or contact after they collect their money. Very frustrating and disappointing.
My kid wanted an apple watch but i got
My kid wanted an apple watch but i got him a stinger instead. He wasn’t sure at first but now he likes it more.
Bought two of these
Ordered a stinger for myself and then ended up getting one for my brother too. We both use them at the gym and they’ve held up well so far.
always on display is key
Didn’t think I needed always on display but the stinger makes it really convenient.
customer service is a+
Had a quick question about sizing and shield support replied pretty fast. Felt like an actual person responding.
Luxium, horrible customer service
Hello,
purchased my watch on 2/21/26, Luxium Shield smart watch is no longer working.
Will not charge. Will not turn on. Display will do nothing
Submitted request for replacement as of 4/6/26 per warranty requirements. No response and it is 4/15/26 as if this review.
Called customer service #. Mailbox is full so not able to leave a message.
Responded to several promotional emails including one from the “owner” of company. No response.
Strongly advise to not purchase from this company. I understand issues happen but when there is no customer service, lifetime warranty means nothing and your just wasting your money.
Thank you!
battery life is unreal
My shield charges crazy fast. Like under an hour and I’m good. Battery lasts days which still feels weird coming from daily charging.
water tracking feature is underrated
Tracking water intake on the shield app actually helped me drink more.
perfect grad gift
Bought the ultra for my son after graduation. Now he won’t stop talking about it and apparently his friends want one too haha.
perfect wrist fit
The stinger sits nicely on my wrist without moving around. Feels comfortable even after long hours.
Product arrived fast
Product arrived fast. And the watch was everything I hoped it would be
The watch I received was fabulous with…
The watch I received was fabulous with no issues at all. Took me a bit of time to scan to set it up but is one of the best ones I have ordered. I would recommend this watch to all my friends. Great job Lucius
better than samsung at half the price
Compared the ultra with my friend’s samsung watch and honestly it holds up well.
dresses up nicely
Wore the stinger to a wedding and got a few compliments. Didn’t expect it to go that well with formal stuff tbh.
compliment magnet from day one
The ultra arrived earlier than expected which was a nice surprise.
dad friendly tech
Gave the stinger to my dad. He figured it out pretty fast even though he’s not great with tech.
apple watch replacement
My apple watch died and I didn’t wanna spend another crazy amount. Got the ultra instead and honestly it covers everything I need. Looks better too imo.
Use the shield timer while cooking
Use the shield timer while cooking instead of yelling at alexa lol.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








