ShopiPersia Reviews 371

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

371 reviews

5-star
4-star
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2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Green Shawl

I ordered a Green shawl and Alhamdu Lillah they went out of their way to get me one and also they even got it blessed for me at a Holy Shrine of the Ahlul Bayt upon requesting it.

Highly recommended!

26 May 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

Fantastic

Fantastic. Wrap with care and delivered pretty quick . Item is beautiful.
I highly recommend it .
Kosar

12 May 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

reliable website, good genuine products

very reliable website, good genuine products, perfect quick communication, adequate answers to your questions to make your decision, perfect packaging, receiving your order on time what is promised. Thanks people behind the website. From Europe.

6 May 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 1 out of 5 stars

Worse shopping experience

Worse shopping experience
My package should've arrived between 10 to 20 days and i haven't receive it yet, when i asked the agent on the whatsapp they said post office cables have been stolen and they couldn't register it.
I would've give zero star if it was possible.
this is my first and last time doing shopping from iranian.
Good luck

2 May 2023
Rated 5 out of 5 stars

Beautiful products

Beautiful products, the silk scarf I ordered for my wife was absolutely beautiful and far better than any product made elsewhere. Highly recommend this company but know that it will take a few weeks to receive your order.

22 April 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

Good service through email

I received my book but the shipping was longer than I expected. This is due to the long process of shipping a book from aboard. The service was very good. They supportes me very well through emails.

23 May 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 4 out of 5 stars

It took more than a month to receive my…

it took more than a month to receive my order, although I am based in Dubai which is very close to Iran.
I order 3 busts of ancient kings of Persia.
One arrived broken and one is wobbly as the base isn’t straight.
They finally refunded the broken one after numerous emails.
But overall i am please with the order, love them.
Thank you.

20 May 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Please write one feedback for each order not several. It made other customers confused.

It makes us happy that you are interested in Iranian culture and purchased old sculptures. As you have been informed, due to Nowruz "Iranian New Year", the post office in Iran is closed and all orders ship with delay. I will give you the link to the Iranian Post site. You can get in touch with them and share your protest that the Post office should not be a holiday on Nowruz & New Year. Also, share the time of shipping from Iran to Dubai, with the Iranian Post Company, as to why the shipping time should take about 10 days due to the short distance between the two countries.

We have refunded the cost of the damaged goods according to our Policy rules. On all trusted Shopping websites in the world, including Amazon, It may take 7 to 10 days, and your frequent emails will not accelerate this time because it depends on your bank & ours.

Rated 2 out of 5 stars

unacceptable excuses

We placed the order for a Koobideh machine in on April the first, and received it on May the 12th. It took less than 6 days to be delivered from Iran once shipped but nearly 5 weeks to be processed as they first claimed shortsge of stock, four weeks closure of post offices for Nowroiz and anothr two weeks for ramedan. They then offered a compensatory gift, which was not asked for, but never eventuated anyway. This site will not be my first choice for future online purchase.

6 April 2023
Rated 1 out of 5 stars

Product is unprocessed

I ordered a Chador, but received only an unprocessed piece of fabric. I can buy fabrics in Germany for a fraction of this pretty high price, but nobody can sew a Chador over here. I'm really really disappointed.

4 April 2023
Rated 5 out of 5 stars

Perfect service

Perfect service. It was a pleasure to deal with Saeed, who answered my questions very promptly. The item is perfect! Thank you.

5 April 2023

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