ShopiPersia Reviews 372

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Order for beloved one.

I ordered something for my beloved in Iran⁠ for the first time. It arrived exactly on the requested day, and the flowers looked absolutely beautiful.
I will definitely order again!
Greetings from Germany.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

The stuff I ordered never arrived

The stuff I ordered never arrived. I sent an email asking about it and they never replied:

Date: 1 March 2026 at 03:13:03 GMT
To: ShopiPersia
Subject: Re: Your order registered successfully


Please let me know when this will be delivered?
Thanks,

Order #280851 (February 20, 2026)
Product Quantity Price
Persian Termeh Cushion Cover - Model Qutr | Luxury Traditional Design
(#DKP-4566671)
1 €47.76
Embroidered Cushion Cover - Red Suzani Design
(#DKP-7410365)
1 €44.20
Persian Termeh Cushion Cover - Model Dorna (X2) | Exquisite Handmade Decor
(#DKP-8860119)
1 €38.94
Subtotal: €130.90
Shipping: Free Shipping (Up to 20 Days)
Total: €130.90
Payment method: Secure Payment by Credit Cards

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Shopipersia.At…

Great experience with Shopipersia.At first I wasn’t sure if I could trust the website but everything went smoothly.Even though we are in a difficult situation and the internet is almost unavailable, they still tried their best to stay in touch and provide updates about the shipment . I’m really satisfied with my purchase and order.
Highly recommend!

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Nowruz presents

In a situation when my contact with family in Iran is limited, this service helped me do something positive for them and send surprise New Year presents that made them happy. They tried their best to make the order possible.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

If there was 0 stars så you should get…

If there was 0 stars så you should get that. I have ordered some product from your online shop 21st december 2025 and I got message from post center that I have a parcel/ recommended letter from Iran now after about 3 months. I don’t need this product anymore because if i knew it takes so long time I didn’t order that!

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Never received my order (a book)

Haven’t received my order (a book) and no response from the ShopiPersia team. I have been waiting for months. Could be due to the current political situation in Iran, but at least they can put out a general statement to clarify. I paid EUR 70 - I want a full refund our immediate prioritized delivery.

5 February 2026
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Hello! Please share your full name and order number. The internet has been blocked in Iran for the past six weeks! How are we supposed to respond to emails?

Rated 1 out of 5 stars

Order Never Arrived – No Response

Order #276059

I ordered a book from this company and it has been over 1.5 months, but I have still not received anything. I have contacted customer support several times, but my messages have been ignored with no response.

This level of service is very disappointing. At this point, I no longer want the book — I just want a full refund.

If anyone responsible from this company sees this review, please refund my money immediately

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Although it took a bit longer to…

Although it took a bit longer to receive my order than advertised, Saeed did an excellent job in keeping in contact with me. He sent updates as well as prompt replies to all my email inquires which really decreased the stress level associated with online purchases. I received the 2 wonderful books I ordered and they were in excellent condition (as advertised). Thank you Saeed and ShopiPersia

5 November 2025
Unprompted review

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