ShopiPersia Reviews 371

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their authentic taste, excellent quality, and how well they are packaged. Many people also praise the service, noting its trustworthiness, professionalism, and the great effort made to ensure satisfaction. However, some customers were dissatisfied with the delivery service and their orders. A number of people reported significant delays in receiving their items, with some orders taking several months or not arriving at all. There were also instances of incorrect items being sent, issues with customs codes leading to returns, and a lack of communication or tracking information after placing an order.

What people talk about most

Product

Consumers find products to be of excellent quality and are satisfied with their purchases. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers received their orders... See more

Order

Customers had ambiguous experiences with order. While some consumers reported receiving their orders quickly,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received their items in... See more

Service

Users describe positive interactions with service. Many customers praise the fast and convenient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more

Rated 5 out of 5 stars

The package took much loooonger than expected due to the ongoing geopolitical reasons, around 4 month, but it did arrived to Brazil with exact item and carefully wrapped. Service can be trusted.

Rated 5 out of 5 stars

I would like to sincerely thank you for the wonderful service and high-quality Gaz sweets I received from your website. The packaging was neat, the delivery was on time, and the taste was truly delici... See more

Rated 5 out of 5 stars

great customer service, helped me with a coupon not working. shipped in time and for a reasonable price. Minor damage on the packaging material for the book when it arrived, probably happened during s... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

371 reviews

5-star
4-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience - thank you!

I was a bit skeptical initially and wasnt sure if if the product would arrive but wanted to give it a try and I’m SO HAPPY i did! Great experience. I contacted customer service and they responded back less than 1 hour. The product is perfect and I will continue to order. Thank you for existing!

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Total satisfaction

Total satisfaction!
Everything went smoothly, the product arrived undamaged and the customer service was friendly. I will be happy to order again if required!

10 December 2023
Rated 5 out of 5 stars

Good & Friendly communication

I did order a gift card for my wife in Iran for Women's day as a present. They gived the giftcard on time and also showed proof of it.
Thank you Saeed for the good service and communication.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

Inner pot is not original parse khazar and not possible to use

I ordered an inner pot for my rice cooker. Communication went well up until payment. I received the pot but umfortunately the pot does not fit. It is not the correct original pars khazar inne pot. I have emailed and called but don't get any answer. I am obviously willing to find a solution for example buying a complete nice rice cooker but again no one answers after payment and shipment.

Product does arrive but in this case product is not correct and there is not much to do if you don't get any reply. For me 65 euros for an inner pot is not worth more than calling twice and sending email twice.

Edit: answer to the shops reply.
The one I had looks like the inner pot on your pictures. The one recieved does not look like the pictures on your website.

13 June 2023
ShopiPersia logo

Reply from ShopiPersia

Various brands are sold in the market under the name "Pars Khazar," such as Euro Pars Khazar, etc., which are not genuine. If you use one of these brands, the Pars Khazar special pot is not usable. We only sell original Pars Khazar products.

Rated 5 out of 5 stars

It has arrived and is even more…

It has arrived and is even more beautiful than advertised:-)

Ordered the book with the hope of getting it before Christmas. That didn't happen, regretfully mostly due to an overeager customs service in Denmark.

All along the way Saeed was most helpful in his communication.

I will shop here again:-)

29 December 2023
Unprompted review
Rated 5 out of 5 stars

All good in the end

All good in the end. Very slick ordering and follow up with notice of shipping and invitation to rate. But the product (book) does ship from Iran so it takes a good couple of weeks to arrive. That's the only downside.

22 December 2023
Rated 5 out of 5 stars

Good service

Took a while to ship (as indicated) but the package arrived very quickly once sent. Seller responded promptly via Whatsapp.

1 November 2023
Rated 5 out of 5 stars

Excellent Seller

An excellent, trustworthy seller. Great communications and fast shipping of my tar instrument which arrived well packaged and in perfect condition.

26 October 2023
Unprompted review
Rated 4 out of 5 stars

20-10-2023 Very good experience and obvious communication

The website is nice and the service is good. The only point that can make communication still better is the installing of a tracking system for delivery. This should be great because the client gets a better look on the traject of delivery... but today I´ve got message of the post office in Belgium that my package wil be delivered next week! Thanks to Shopipersia and mowafagh bashid va khoda hafez.

12 September 2023

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