Order processing was great and they verified I ordered correct item, which I appreciated because it could be an expensive mistake. Unfortunately, they shipped it ground even though I paid for fastest... See more
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Review summary
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Reviews shaping this summary
I bought a hospital bed for my elderly parent from Shop Home Med and the whole thing was pretty straightforward. I found their website very user friendly, the range of health products was of good qu... See more
We called twice to first get information about a high/low motor we needed, then called back to place the order after checking with my sister. Both customer service representatives, Tiffany and Dulce,... See more
We ordered a peds walker for my 3 year old daughter. The communication was fantastic from the first day and arrived sooner than expected. The devise its self was easy to assemble and ready for use. Sh... See more
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Mobility Equipment Supplier
- Motor Scooter Dealer
- Wheelchair Store
Written by the company
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
A+ Customer Service, Our staff is here to help!
FSA/HSA eligible products
Flexible payment options, including financing and business accounts.
Contact info
United States
- 979-426-3633
- Info@shophomemed.com
- shophomemed.com
Get 10% OFF your first order!
3.8
Great
271 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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The Freedom lift is well-made but limited in it's use.
The Freedom lift is well-made, sturdy, easy to assemble, and it arrived on schedule. However, it has very limited use from flat, open areas like the bed or couch. It doesn't work from a manual wheelchair, as the wheels are in the way of the back opening up. It doesn't work on a power chair as the foot pedals and frame are in the way. It doesn't work on the toilet as there isn't enough room on either side to open up the back. If the freedom lift is left over the toilet, there isn't enough arm room to complete hygiene with armrests in the way. Just because you can roll it over a toilet doesn't mean it will actually work. I wish I had researched it further before purchasing it. It will work from a hospital bed to a drop arm commode, (not a regular commode) or to a bath bench in a roll-in shower. More instruction is needed with demonstrations to help prevent frustration from other caregivers. It needs to be modified further so the backrests can swing open without having to completely swing out the armrests. If just the backrests swung out, the lift could be pulled straight out of a narrow space.
11 August 2025
Reply from Shop Home Med
Thank you for your feedback! We're sorry to hear the delivery took longer than expected, even though it was still within our delivery window. We truly appreciate your patience, and we’re so glad the item was exactly what you were looking for. We hope to have the opportunity to serve you again soon!
Very good quality merchandise
Very good quality merchandise. Excellent customer communication and swift delivery.
8 August 2025
Right price
On time bring deliverd,all the parts were there to assemble. Hint follow instuctions
5 August 2025
Ship date was 3/5 days and it took over…
Ship date was 3/5 days and it took over a month. Left several messages with no return calls. You have a problem in your company, still have not received the product!!
12 August 2025
Reply from Shop Home Med
We’re truly sorry for the delay and the lack of communication you experienced. Unfortunately, the product you ordered was placed on backorder by the manufacturer, and we were not informed of this until after your order was placed. We completely understand how frustrating this must have been, especially given the original estimated shipping timeframe of 3–5 days.
While this situation was outside of our control, we take full responsibility for keeping you updated and should have communicated more promptly. Please reach out to us at so we can confirm the latest shipping details or explore alternative solutions to get you what you need as quickly as possible.
Wonderful machine
It was a simple problem the large battery there was a plastic strip that was on the bottom I guess it was to keep the battery from becoming active while in transit smarter brains than I missed it we found it removed it now it works fine. I will return it to a five-star rating instead of the lovely one star I gave it. Well I apologize well it didn't say anything in the paperwork about removing the strip and they need to have better instructions anyway it looked like something they would put out it ain't the company it bought it from it's the company made to lift I mean I'm not a third grader well hey I'll take it back I'm not a kindergartener give me some real instructions with some decent graphics. Anyway we got her together it's working fine. Oh it's a magnificent Beast.
4 August 2025
Reply from Shop Home Med
Thanks for the review, Robert!
The shipping was very easy and it got…
The shipping was very easy and it got here on time.
8 August 2025
This is my first time shopping at Shop…
This is my first time shopping at Shop Home Med. My experience with the website is good while I shop for the right electricity bed for my Dad. The 10% off coupon is fantastic. The delivery updates on my order via my email is greatly appreciated. I definitely will come back in the future.
5 August 2025
Many items available and shipped…
Many items available and shipped quickly. Sometimes arrive the same day as ordered.
7 August 2025
Great Shoppig Experience
Very fast shipping, thank you! Easy ordering, product in stock. Perfet!
5 August 2025
Delivery takes too long. Maybe it would have been faster if I'd bought several items instead of just one.
Delivery takes too long.
8 August 2025
Reply from Shop Home Med
Thank you for your feedback. We apologize for the delay in your delivery. Most of our items are typically delivered within 3-5 business days, and we strive to get your order to you as quickly as possible. However, once the item is with the delivery company, the shipping times are outside of our direct control.
When you place an order with free shipping, the typical delivery window is 3-5 business days, but for faster shipping, we recommend selecting expedited shipping at checkout.
We appreciate your understanding and are here to assist if you need further assistance with your order.
Ordering was easy and hassle -free
Ordering was easy and hassle -free. Merchandise was received quickly.
1 August 2025
This was my first time using your…
This was my first time using your service and I was ABSOLUTELY happy and Amazed! All items were easy to find and checkout was a piece of cake!
8 August 2025
Fast shipping and very easy transaction
First time to use shop home med and was very impressed with them. Buying from them was a very easy process. Fast shipping was a plus. Highly recommend them.
6 August 2025
We Care Nitrile Gloves: Shimmering Pink
I ordered two boxes of the We Care Nitrile Gloves 200 Count – Size Small, Color: Shimmering Pink from Home Shop Med. I absolutely love the color, and the quality of the gloves is excellent, very durable, and comfortable to wear.
The only downside was the packaging during delivery. Both boxes arrived beat up and partially ripped. I’ll likely need to transfer them into clear storage boxes for now. In the future, especially if I order in larger bulk, I hope there’s an option for sturdier shipping using corrugated boxes.
That said, I’m still giving this a ⭐️⭐️⭐️⭐️⭐️ rating because the gloves themselves are fantastic and the shipping was fast. I’ll definitely be ordering more soon!
4 August 2025
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