AM APPAREL Reviews 150

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered pants from AM Apparel and when I tried them on they were way too small. So I wrote to the CS and requested either a refund or a replacement. They asked me to ship the pants back and the... See more

Rated 3 out of 5 stars

Delivery was slow. 3 1/2 weeks. Did not return any of my emails. Finally was able to chat online with an agent. Never got a tracking number. Might look elsewhere for a similar jacket in future. Nice j... See more

Rated 4 out of 5 stars

This whole process was made so much better because of the fantastic communication from Dash. I ordered shoes for my sons senior prom and she was always available to update me on any delays and kept me... See more

Rated 1 out of 5 stars

I had bought some clothing and it didn’t look like the pictures from the website. I had contacted “AM APPAREL” for a refund, yet to had someone reply. It’s been 4 days since the delivery and the refu... See more

Company replied

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Plus Size Clothing Store
  4. Women's Clothing Store

Written by the company

An online fashion retailer committed to keeping your style alive with an affordable high-quality clothing selection for both men and women. From a collection of stylish jackets, ladies sets, jeans, handbags, and more, you will surely find something to fall in love with.


Contact info

1.9

Poor

TrustScore 2 out of 5

150 reviews

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1-star

No recent history of asking for reviews

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Rated 1 out of 5 stars

Everything went wrong

Everything went wrong. A complete disaster from communication with the company, the length of time that my order was never received, until I ultimately called my credit card company to reverse the charge because Of no customer service contact as no delivery of purchased goods. A terrible experience.

3 March 2023
Rated 2 out of 5 stars

Nothing I ordered fit like it should

Nothing I ordered fit like it should. Ordered extra sizes up based on measurements because I wanted oversized fits and as a result on piece barely fits and the other doesn't fit at all.

I'd treat it as Asian sizing when ordering. Ordered 2 sizes up from what you think you need.

9 March 2023
Rated 1 out of 5 stars

My husband ordered a new insulated coat…

My husband ordered a new insulated coat from this company. It took way longer than expected to be exact over a month an a half. After several emails back and forth they finally agreed to refund my husband's money. As of to date the order said that it was delivered but yet we didn't receive the order. So the agreed to refund the money which was over 10$ and my husband checked his bank account and he got a 88 cent credit paper follow back into his account. Omg are you kidding me. This company did not do anything but take my husband's money and no product. I explained that their business is a sham. Their emails are full of !@#$% and so on and so on. So I emailed the company back and also sent them screenshots of the paper credit from them of 88 cents along with a screenshot of the coat supposedly being delivered. I am now waiting to hear from them via email. Such incompetence of this company. To many scams. To many bad reviews. Theirs even a you tube about this company being a scamming business. Run run run don't buy from this company.

12 February 2023
Unprompted review
Rated 1 out of 5 stars

Did not receive merchandise

Did not receive merchandise! Very terrible! I have been ordering merchandise on line for years! You are the only company that has took my money with no stuff sent in return! Terrible way to treat your customers!

14 December 2022
Rated 1 out of 5 stars

Didn't receive the product, then received it and it was 2 sizes too big...slooooow customer service

First, my package never shipped. I reached out to customer service which was slow to respond. An hour later, they said they had an issue and they will send the package. I receive the joggers I ordered, but they were 2 sizes too big. I contacted customer service again and there was no response. I messaged the chat several times. Basically, I paid money, to have my time wasted. I'm very disappointed and it's not worth my time to chase after this vendor.

19 November 2022
Rated 1 out of 5 stars

Bad product horrible service

The show was poorly made. It was not leather, the sole looked terrible, and the smell of the shoes was distasteful. The worst thing was the customer service once I received it I had to get paypal involved in order to get a response after reaching out 4 times. Would recommend staying far far away from from this company!!!

9 September 2022
Rated 1 out of 5 stars

Poor customer service

I have been reaching out trying to return the shorts I purchased and have not received any reply!
Took 2-3 weeks to receive the shorts and now poor customer service.
Not a happy customer!

9 August 2022
Rated 1 out of 5 stars

Serious Shipping Issues

Terrible You really have logistic/shipping issues

Product took 3-4 weeks to get to me
I haven't been able to return, waiting for 3 weeks for return label

One of the worst online ecommerce experience I ever had and we are in 2022!

29 August 2022
Rated 1 out of 5 stars

Wrong size

Wrong size. Over two months for delivery. UPDATE: I requested a return and they said they would send me a “return authorization”. It’s been a month and I’m still waiting. BEWARE!

26 August 2022

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