Outstanding service from Wolfswinkel! Super easy to order, free shipping, and arrived in Australia in just over a week. Amazing considering local suppliers quoted a four-month wait! Exactly the right... See more
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Purchased a replacement grass collector for my Husqvarna lawn mower. Genuine part at a very competitive price. Website was easy to use, and was available in many languages. Postage cost were reasonabl... See more
Commande client passée le 3 mai; facture jamais reçue alors que j'ai ma déclaration de TVA intracom à faire. J'ai contacté le service client via le formulaire de contact et via l'adresse mail : tou... See more
We placed an order with Wolfswinkel as a business. It took three weeks for the item—which was supposedly in stock—to be delivered. Upon unpacking the new product, we discover... See more
Company details
- Hobby Store
- also in
- Hunting Store
Contact info
Krimweg 13A, 7351 AS, Hoenderloo, Netherlands
- +3155-378 1214
- klantenservice@wolfswinkel.nl
- shop.wolfswinkel.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Part for older product
Not only did no company have what I wanted in the UK, I managed to navigate a site and find exactly what I was looking for with detailed explanation, pictures, and upfront pricing.
An excellent website that allowed me to make my purchase with confidence. It took very little time for my product to arrive from Germany and I was impressed with the packaging and the entire service. I have one recommendation please make sure your form where people enter address information outside of Germany works correctly as I was unable to create a normal UK address. I did contact your helpdesk the following day to explain my concern but it didn’t resolve things. However, the post office did bring a parcel to my door and you did keep me fully updated with tracking advice, thank you.
Been unable to find the required part…
Been unable to find the required part for my Rob 600 I was relieved to find this was part was available but in Holland.
Ordering was straight forward with English available for me to use. Couple of couriers offered, used a Dutch Courier who uses Royal Mail so better than Evri .
Part arrived within 4 working days.
Will definitely recommend and if required use again,
Thank you.
Quick and correct
Excellent item
Excellent item, exactly as described. A little slow on delivery but it was shipped from Nertherlands to the UK so it was to be expected. Very good customer service and prompt reply to my email. Would recommend to others
2 months for delivery no communication…
2 months for delivery no communication until shipped. Customs charges not explained prior, so ended up costing more than buying in UK! Shocking customer service with Woman called Simone. I would not recommend this company! Awful
Fast delivery to Australia
Fast delivery to Australia. Battery is very good and works well in head torch. Perfect.
Thankyou
Garry
Simplicity and actual care for…
Simplicity and actual care for customers!
I find the website very well laid out
I find the website very well laid out, easy to search, very informative with the parts diagrams and so very well stocked with everything I may need. I’m also impressed with the information given on what I bought from my last visit or purchase. Its value for money and the service is great.
Shipping was quite fast
Shipping was quite fast. I had great communication with the shipper. Overall, a positive experience.
so far good and like what i found here…
so far good and like what i found here even though i cant find it anywhere else thank you
Pleased with product & excellent…
Pleased with product & excellent service.
Outstanding service
Outstanding service! I purchased a Gardena replacement part from this online store and everything went perfectly. Fast shipping, secure packaging, and the item matched the description exactly. Excellent communication and professional reliability. Highly recommended for anyone looking for original spare parts and a smooth shopping experience!
This is my second experience can find…
This is my second experience can find any faults always have stock of parts I need and cheaper unlike the UK will be doing more business with them
Excellent service
Great selection and fast despach.
I keep asking for help but no customer care.
I keep asking for help but I’m being ignored. - I recently bought an electric garden tool and when I tried to use the item with a uk adaptor it would not work. With a little help I managed to get it working but the inner coiled cable seemed to be the issue. When I contacted the company they told me I needed to return the item at my cost. I emailed several times to ask for their help but I have since been ignored. Also In their reply they told me to request a cancellation on their site but I can’t do this either as I bought the item without creating an account.
Returning an item is clearly not straightforward and the company are not keen to help. It’s especially tricky for uk customers. I do hope I can get this sorted asap.
I would avoid this company especially as a uk customer.
This company has a very easy to use web…
This company has a very easy to use web site. Buying from a non-EU country proved problem free. The communication was extreemly good and the date given for delivery was correct. This is a company I would be happy to use again
Fast efficient fair price and quality
Fast efficient fair price and quality
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