Motogb Shop Reviews 

234
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers point out that orders arrive exceptionally quickly, are carefully packaged, and match descriptions perfectly every single time. People truly appreciate the helpful staff, straightforward ordering process, and wonderful competitive prices available across various products. Customers frequently mention the reliable service and smooth overall purchasing journey from start to finish. Though some customers experienced delivery delays or missing items, others noted minor product inconsistencies. However, a few reviewers also mentioned receiving items with unexpected sizing discrepancies or surface defects on parts. These buyers felt that communication and quality checks could be improved regarding specific accessories and apparel.

What people talk about most

Product

Users describe positive interactions with product, highlighting great quality, perfect fits, and comfortable... See more

Delivery service

Consumers find delivery service to be efficient and satisfactory, highlighting a strong consensus regarding... See more

Quality

Clients share positive opinions on quality, highlighting well-made items such as comfortable boots, warm... See more

Order

Reviewers highlight positive aspects of the order process, noting that transactions are simple and... See more

Service

Customers report overwhelmingly positive experiences with the service, highlighting excellent communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This product sounds great and looks spectacular , however there is one slight problem for the newer model of the voge r125. The sensors that attach to the exhaust for the new voge include 2 of them w... See more

Company replied

Rated 4 out of 5 stars

Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... See more

Rated 5 out of 5 stars

The service was outstanding with a speedy delivery and secure packaging. The jacket fits perfectly and was purchased at an incredible price. Everything was flawless, with no problems or grievances.

Company replied


Company details

  1. Motorcycle Shop
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Parts Store

Written by the company

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(234)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team were great...definitely recommend

I had a couple of queries relating to a type/part and really didn't want to be 'that' customer but the team (particularly Stuart) were great. Reassuring and thorough from query to point of sale and after sales.

Thanks folks. Definitely recommend 👍🏻

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Item was exactly as described, competitively priced and well packaged. Very happy buyer. I’ll be checking out further products with MotoGB.

18 April 2025
Unprompted review
Rated 3 out of 5 stars

The Scorpion exhaust is an excellent…

The Scorpion exhaust is an excellent product. I had one on my previous scooter and was happy with the sound and look. My most recent purchase for my Royal Alloy GP300 is a little disappointing. It still has the same quality and finish but the sound level has increased. I'm not sure if this is due to the different bike or changes in manufacture. I'm sure some people will like the louder exhaust but I would prefer it quieter.

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Highly disappointed

Highly disappointed.
I have emailed (double cheched email online, it was correct, email went through successfully)as per request upon speaking to one of the staff and 2 weeks later no one responded on the email. Had to order elsewhere and already received the part and fitted it.
"Great service" not!!!!

2 April 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Kristina, we apologise if there was any communication missed. We cannot see a follow-up email from yourself (double-checked and no such email was received) after the conversation we had regarding your parts request.

Rated 5 out of 5 stars

Warm hands!!

They were really easy to order, they came on time and the quality was top notch, easy to fit! No more cold hands👌🙏🥶

4 April 2025
Unprompted review
Rated 4 out of 5 stars

Not quite plug and play

Not quite plug and play, had to fit 3 connectors, had bits left over because the instructions were a bit confusing, took a couple of hours, but happy with the result.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and really well priced. Product was shipped and arrived promptly and staff were excellent when I had a query. Will definitely recommend.

13 March 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Thank you for the positive review!

Rated 5 out of 5 stars

Great service and just what I wanted…

Great service and just what I wanted would definitely recommend and I would use again.

7 March 2025
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

We are happy to hear you have had a positive experience with us, Lee!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look