Motogb Shop Reviews 

240
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that orders arrive very quickly and are carefully packed to prevent any damage during transit. Shoppers are also very satisfied with the excellent quality of the apparel and accessories, describing them as comfortable, durable, and exactly as described on the website. Some reviewers were not happy with certain aspects of their recent purchases or delivery experiences. A small number of people noted occasional problems such as incomplete shipments, minor cosmetic flaws on delivered parts, or unexpected sizing discrepancies that required returns and extra effort.

What people talk about most

Product

Customers report positive experiences with product, highlighting good quality and comfortable fits. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very quickly... See more

Quality

Consumers find quality to be positive, noting that items like jackets, hoodies, and boots offer great comfort... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional quality, helpful... See more

Order

People report positive experiences with order, highlighting an easy ordering process, competitive pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great motorcycle jacket for Winter riding. Warm and very well made. This item makes an excellent addition to my recently purchased SYM Orbit. Both the bike and jacket are from MotoGB. No complaints... See more

Company replied

Rated 5 out of 5 stars

The service from MotoGB is something that cannot ever be overstated. Quality of service was exceptional. If you need anything motorbike related. This should be your go to company. And they deliver... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of Alpinestars gloves for my husband, good quality, a fair price and dispatched quickly, well packed and I would use this retailer again for future purchases.

Company replied

Rated 5 out of 5 stars

Good reliable service. Ordered the Alpinestars SP-8 V3 Gloves Black in large. Perfect fit, comfortable, better than I thought they would be. Delivered on time and packaged well.


Company details

  1. Motorcycle Shop
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Parts Store

Written by the company

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(240)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good experience with MotoGB

Very good experience with MotoGB. Bought a washer and gasket for an oil change. Arrived quickly and well packaged.

Only criticism is that there should be an additional cheaper shipping method for small items like gaskets. A "do not bend" cardboard envelope with a 1st class stamp would suffice.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Clearly advertising goods they don't have! Very poor communications

Unfortunately I've used this company twice and twice they've failed to come up with the goods. I ordered 3x T shirts and one was delivered. They don't respond to your emails so therefore I will not be using again.

26 July 2026
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Dean, we are sorry to hear there has been an issue with your orders. It does appear that the T-shirts were sent from multiple locations. Please email shop@motogb.co.uk if there are any missing items. This is the only email address that can be replied to for the Motogb Online Shop.

Rated 4 out of 5 stars

Everything ran smoothly

Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come with one.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

I was sent a us size 10 and not a UK…

I was sent a us size 9. and not a UK size 10 and despite me living close my and offered many times to drop off the boots I was ignored. Eventually I was answered but had sorted it myself I did ask for replacement boots as it wasn't my fault and have been ignored again so it's up to you folk what to think

22 July 2026
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Robbie, we're sorry to hear you've been unhappy with our service, and apologise for the mix up with the US/UK sizes.

We can confirm that we first received communication that there was on issue on 06.07.26 to the shop@motogb.co.uk email address, to which we replied the same day advising that our site is not open to the public (this is due to insurance as we have heavy machinery on site), however we were more than happy for you to drop the return off with one of our stores, Bolton Motorcycles was advised. You replied to this email noting that you had already sent the return back via post.

We can't see any follow-up email asking for any type of replacement. We can only pick up emails related to returns/orders from shop@motogb.co.uk, as is noted on our website.

Rated 1 out of 5 stars

Unable to contact by any means… Avoid!

I have tried to contact at email, phone, instagram and facebook and get no reply regarding cancellation of my order, avoid this bunch of non communicators.. Buy elsewhere! I will never use this company again .. shocking!

All I’m trying to do is cancel Order #498796

Avoid this company … They are terrible communicators!!!

3 July 2026
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Terry, we apologise for the lack of communication. We can confirm your order has now been cancelled and refunded.

Rated 2 out of 5 stars

I haven't received my package yet

I haven't received my package yet. It's delayed. Why are you asking me to write you a comment?

1 July 2026
Unprompted review
Motogb Shop logo

Reply from Motogb Shop

Hello Savvas, we can confirm your order is due with you 07.07.26. Apologies for the delay, international orders can take longer to arrive, depending on how quickly they are processed through customs. Our systems do send out an automated review after a certain amount of time has passed.

Rated 5 out of 5 stars

Every order is dealt with care

Every order is dealt with care, attention and professionalism, items dispatched very quickly and well packaged. If items not in stock you are told that you will be notified by email and immediately dispatched if you have placed an order. I have 1 item on backorder and trust their excellent and efficient service.

1 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look