First time buying from logistics and it has been a very smooth easy experience and had next day delivery Well packaged Overall a fantastic service and would recommend to anyone Many thanks
Company replied
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Review summary
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Reviews shaping this summary
Delivered within 2-3 days of order. Great purchases. Very good prices. Wouldn't hesitate to order again. Thank you
Company replied
The online service was easy to follow, to locate the product and order the product. The product arrived before the advertised date and was as advertised. I will use this service again.
Company replied
Very good delivery time, product arrived in good condition even with the damage to the packing thus good packing clearly a factor to distribute your products safely. Although not a company buy each ye... See more
Company replied
Company details
- Safety Equipment Supplier
- also in
- Business to Business Service
- Protective Clothing Supplier
- Safety and Work Wear Store
- Tool Store
- Truck Parts Supplier
Written by the company
Welcome to Logistics UK Shop. Our online store is your one-stop-shop for all your compliance needs. We supply a wide range of products to meet compliance needs- from Driver Defect Pads for HGVs, vans, and more, to Sat Navs, Workwear and Vehicle Maintenance products. Along with Digital Tachograph Download Equipment like the DigiDL, to streamline operations and save time and money.
Free delivery over £100
Contact info
5 Lonsdale Gardens, TN1 1NU, Tunbridge Wells, United Kingdom
- 03717 11 11 11
- websales@logistics.org.uk
- shop.logistics.org.uk
Logistics UK Shop
4.5
Excellent
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service good communication and…
Great service good communication and good value
11 November 2024
Reply from shop.logistics.org.uk
Many thanks for your feedback Mark
Delivered in a timely manner and to the…
Delivered in a timely manner and to the site not security.
4 November 2024
Reply from shop.logistics.org.uk
Thank you so much Lesley for this feedback always great to hear this.
Delivered to the wrong address
My parcel was delivered to totally the wrong address,
Whilst the Logistics shop dealt with my enquiry of non delivery well , I had to track it down and recover the parcels.
Whilst this was a DPD drivers error and not Logistics UK it still left me wondering if I would use them again
18 October 2024
Reply from shop.logistics.org.uk
Thanks for your feedback Andrew - we will be taking up what happened with your delivery with DPD - we have only just changed over to them so have been experiencing a few teething problems. I do hope this doesn't stop you from ordering from us in the future.
easy to use website and fast delivery
24 October 2024
Reply from shop.logistics.org.uk
Thanks for your feedback Kathy.
Very professional and helpful
Logistics UK were very helpful in correcting a problem with the wrong address (our fault). I would recommend their service and buy from them again.
24 October 2024
Reply from shop.logistics.org.uk
Further to my telephone conversation with Matthew this has now been resolved for you.
From the very first interaction
From the very first interaction, their customer service team was incredibly responsive, answering all my questions and providing detailed information about the process. The logistics coordinator assigned to my shipment was an absolute gem—professional, knowledgeable, and attentive to every detail. They ensured that all paperwork was in order and kept me updated at every stage. The drivers were punctual, and my cargo arrived safely and on time, which was a huge relief.
10 February 2024
Unprompted review
Reply from shop.logistics.org.uk
Hi Laura - thank you for your feedback - so pleased you had an excellent service.
No option to cancel or amend order
Very quick delivery which is good, but when we realised we had ordered the wrong thing (within 30 mins of ordering) we were told the order could not be cancelled or changed. when it was delivered the delivery driver wouldnt accept the return. We had to send it back via post office which has cost us £10. I think it would be beneficial for customers to be able to cancel or amend their orders.
15 October 2024
Reply from shop.logistics.org.uk
Thank you for your feedback and I am so sorry we were not able to cancel your order. I can confirm that the items have been received back at the warehouse and I have requested they be credited back to your account today. Please do not hesitate to contact websales@logistics.org.uk if you require any further assistance.
Vehicle Unit Download Device
Ordered a Vehicle Unit Download Device - all received in good order the following day. Well done.
24 September 2024
Reply from shop.logistics.org.uk
Many thanks for your feedback .
Can’t do no stars ordered a van vault…
Can’t do no stars ordered a van vault said in stock delivery with in a week yeah no delivery called very rude out of stock it was not when ordered needed for a job in London called rude / then asked for my money back told 3/5 working days i have 12 vans go elsewhere
8 October 2024
Unprompted review
Reply from shop.logistics.org.uk
Thanks for your feedback - we did speak over the telephone and I explained the situation to you that the supplier had a delay with their delivery which we were unaware of - hence why the item was showing as in stock on the website. 3/5 working days for a card refund is the standard waiting time.
GREAT COMPANY TO DEAL WITH
VERY EASY SITE TO PURCHASE FROM AND VERY USEFUL PRODUCTS
24 September 2024
Reply from shop.logistics.org.uk
Thanks David for your feedback so pleased to hear that.
Reply from shop.logistics.org.uk
Thanks Derry for your feedback - so pleased you are happy with your order.
I wanted to cancel the order 5 minutes…
I wanted to cancel the order 5 minutes after ordering , I was told that it was not possible so it has cost me money to return the item and I am still waiting for a refund,not my idea of a good business 😡
6 September 2024
Reply from shop.logistics.org.uk
Thank you for your feedback. We received an email communication from you on the 6th September at 8.10 pm - the email advised you wished to return the item and did not mention the problems you had had in trying to cancel the order. Unfortunately our opening hours are 9am 5pm and no one would have been available in the Shop to answer your query until Monday - the email was replied to on Monday 9th advising our returns procedure. I can confirm that the item has now been received back to us on the 12th September and a card refund request has been placed with our accounts department - your card refund should be with you within the statutory three to five working days. Please contact us if you need any further assistance.
Again
Again, sending part order but still invoicing for products not being delivered for another four weeks.
21 August 2024
Reply from shop.logistics.org.uk
Thanks for your feedback - product codes with a VM on the code indicate these are supplier items so these do take a little longer to arrive then products from our own warehouse . If you require further clarification on this please contact us.
only took 2 days from order to recieve
26 July 2024
Reply from shop.logistics.org.uk
Hi Steve - thank you for your feedback -
great service
5 August 2024
Reply from shop.logistics.org.uk
Thank you for your feedback - great to hear !
Reply from shop.logistics.org.uk
Thank you Thomas for your feedback.
Reply from shop.logistics.org.uk
Many thanks for your feedback, so pleased to hear this. Thanks again.
Only shop on line never by Phone (scary woman)
Great online experience, however when I phoned the shop with a query I got a woman who didnt seem to impressed that I called and said that everything I needed to know was online and if I was unable to find it she couldnt see where she could help or assist me. I eventally managed to win her over but it taught me a lesson of never calling the shop and only shopping on line.
17 July 2024
Reply from shop.logistics.org.uk
Many thanks for your feedback
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