Conni Australia Reviews 

431
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

So the charcoal waterproof doona covers that I have purchased have no way of securing the doona within them so the doona slides around inside them. Not ideal. The company did respond to concerns & con... See more

Company replied

Rated 4 out of 5 stars

I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS whi... See more

Company replied

Rated 4 out of 5 stars

I absolutely love this product for my daughter for her night knickers although the elastic keeps giving out in them. My daughter still has night issues and I’ve been through a few now although they ar... See more

Company replied

Rated 4 out of 5 stars

Overall a great experience. Quality products, shipped fast and arrived safely. I would have given 5 stars for this, but the constant emails asking for a review is very annoying! I have deducted a star... See more

Company replied

Company details

  1. Home Health Care Service

Written by the company

Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.


Contact info

3.7

Average

TrustScore 3.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(431)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Quick delivery excellent products highly recommend

29 June 2022
Conni Australia logo

Reply from Conni Australia

Thank you for your wonderful review, Natalie. We are so pleased to hear you love the Conni range and your products arrived quickly and safely.

Rated 5 out of 5 stars

Great product

Great product, fast delivery!

29 June 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you for sharing, Kumar. Our warehouse team are pretty amazing at picking and packing orders quickly and efficiently!

Rated 4 out of 5 stars

Perfect thank you

28 June 2022
Conni Australia logo

Reply from Conni Australia

Our pleasure, Cindy. Please let us know how we can improve to gain your 5-star rating. We greatly value any feedback you may have about our products and service.

Rated 5 out of 5 stars

Good Product

Good Product
Great Service
Super Delivery time

28 June 2022
Conni Australia logo

Reply from Conni Australia

Thank you for your wonderful review! We are so pleased to hear the product has met your expectations and arrived safely and quickly for you.

Rated 5 out of 5 stars

Awesome!!

We absolutely love these products for our dogs and puppies!
So easy to launder and very quick drying time!
They last for years- unless the dogs try to chew the edges- lol

27 June 2022
Conni Australia logo

Reply from Conni Australia

Thank you so much for your wonderful review. The Pet Pads are fabulous and we are so glad to hear you and your fur babies are finding them protective, comfortable and convenient!

Rated 5 out of 5 stars

Really good quality products

Really good quality products. Thankyou for being so prompt in sending them through!

27 June 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

We are so pleased to hear our products have met your expectations. Our amazing warehouse team do a fabulous job at getting our orders out promptly and efficiently. Thank you for your review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great communication, the mentos lollies was a personal touch

24 June 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

So glad you had a great experience, Helen...and the mentos too!

Rated 5 out of 5 stars

I have ordered from you before and was…

I have ordered from you before and was pleased with the service and professionalism of the emails and goods. This time only had trouble ordering but it was because they computer kept telling me it was the wrong visa card number it was invalid but its the same one I used last time so I don't know what the hiccup was but once it excepted everything was great.

23 June 2022
Conni Australia logo

Reply from Conni Australia

Thank you for your wonderful review. We are so thankful for your order. Sorry, that you experienced a little difficulty at the checkout. Please always remember our amazing Customer Service team is always here to help.

Rated 5 out of 5 stars

Great products

Great products, great service. Easy to navigate web page.

23 June 2022
Conni Australia logo

Reply from Conni Australia

We are so pleased you found ordering the products you needed easy and convenient. Thank you for your kind review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, discreet, comfortable, and a great feeling of security.

22 June 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for sharing, Tanya!

Rated 4 out of 5 stars

Children night knickers

I absolutely love this product for my daughter for her night knickers although the elastic keeps giving out in them. My daughter still has night issues and I’ve been through a few now although they are the only brand she will wear and she loves them.

22 June 2022
Unprompted review
Conni Australia logo

Reply from Conni Australia

Thank you so much for sharing, Shan. If there is anything else we can ever assist with, please let us know!

Rated 5 out of 5 stars

Happy Customer

Very happy with purchase added bonus great customer service

22 June 2022
Conni Australia logo

Reply from Conni Australia

Excellent to hear, Kathy! Thank you so much for sharing.

Rated 5 out of 5 stars

Good quality

Soft and effective mattress protection that my son finds comfortable enough to sleep on. Would buy again.

19 June 2022
Conni Australia logo

Reply from Conni Australia

Thank you so much for sharing your lovely feedback, Kylie!

Rated 5 out of 5 stars

Conni pet is s great product

Conni pet is s great product. Durable and hygienic.
Their service is outstanding and easy to access. They frequently have specials and notify customers in a timely fashion.

19 June 2022
Conni Australia logo

Reply from Conni Australia

Lovely to read this feedback, Terri. Thank you for sharing!

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