Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
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I've used Cartridge World for years and was sorry their two physical stores closed several years ago. Since then, I've ordered over the phone without any problems. Recently, the new website orderin... See more
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I’ve been using cartridge world for toner for many years. The cartridges are reliable, and the support team has been extremely helpful whenever I have needed them and most recently Carolyn was my life... See more
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Company details
Written by the company
We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Contact info
United States
- cwoutlet.com
4.7
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to order cartridges on line
Easy to order cartridges on line. Person I talked to on the phone was very helpful.
3 April 2026
Reply from CW Outlet & Supplies
Hi Bill,
Thank you for sharing your experience! Our goal is to make the transition from online browsing to final delivery as seamless as possible.
Knowing that our phone support was helpful is a great testament to our team's commitment to customer service. We appreciate your business and are always here to help—whether it’s through the website or over a quick call!
Sincerely,
The Cartridge World Team
We appreciate the products.
1 April 2026
Reply from CW Outlet & Supplies
Hi Corinne,
Thank you for taking the time to leave a review. We take great pride in the quality of our ink and toner, and it’s wonderful to know that your experience has been a positive one.
We truly value your support and are here whenever you need your next set of supplies!
Sincerely,
The Cartridge World Team
Overall Great Experience
Awesome Price, Fast Shipping, Great Experience! Hope to buy additional printing supplies from Cartridge World Online in the future!
27 March 2026
Reply from CW Outlet & Supplies
Hi Warren,
Thank you so much for the 5-star shout-out! We are thrilled that the awesome price and fast shipping made for a great experience.
We’re already looking forward to your next order! Our goal is to be your reliable partner for all things printing, so it’s wonderful to know we hit the mark. See you again soon!
Best regards,
The Team at Cartridge World
I absolutely love working with Micheal…
I absolutely love working with Micheal at Cartridge World! He is Johnny on the spot and always very pleasant, comes in and takes care of everything for us without us even lifting a finger. I would highly recommend this company to all businesses in individuals.
20 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Dawnette!
What a fantastic review! Thanks for the 5-star shout-out for Michael. We agree—he’s pretty great! We love making sure our customers don't have to "lift a finger" when it comes to their printing needs.
We truly appreciate your recommendation and look forward to working with you again soon.
Happy Printing,
The Team at Cartridge World
Worked as well as the originals.
24 March 2026
Reply from CW Outlet & Supplies
Hi David!
Thanks for the feedback! We’ve always said you shouldn't have to pay extra just for a fancy logo on the box. We’re thrilled that our cartridges are going toe-to-toe with the originals in your printer.
We appreciate your business and are here whenever you're ready for more!
Happy Printing,
The Cartridge World Team
Still Have them
Hard to find HP 61 Inkjet Cartridges. They still carry them and at a great price. Fast shipping.
23 March 2026
Reply from CW Outlet & Supplies
Hi Steven!
Thanks for the awesome shout-out! We love being the place where you can finally find what you need without the "treasure hunt." We’re so glad we could get those HP 61s to you quickly and at a great price.
Happy Printing,
The Team at Cartridge World
Delivery was good
Delivery was good. Print copies are not sharp and on the verge of being gray. I shook cartridge up but no huge improvement
10 March 2026
Reply from CW Outlet & Supplies
Hi Ralph,
Thank you for bringing this to our attention. It sounds like that OEM cartridge may be defective, and we want to ensure you aren't stuck with a product that doesn't meet your standards.
You are fully covered by our guarantee, and we are happy to offer you a full refund or a replacement if you wish to return the item. As a gesture of goodwill, we would also love to send you a Cartridge World brand compatible cartridge at no cost to you. Many of our customers find our brand produces even deeper blacks and sharper edges than the originals!
Please check your inbox for a message from our team so we can get this resolved for you quickly.
Sincerely,
The Cartridge World Team
Reply from CW Outlet & Supplies
Hi Craig,
Thank you for the 5-star shout-out! We work hard to make sure we have the best prices on toner in the business. It’s awesome to know that our efforts are helping you keep your printing costs down.
We appreciate your business and look forward to being your go-to toner source for a long time to come!
Best regards,
The Team at Cartridge World
Patient and helpful
The person who answered my call, was helpful in talking me through the issue - and talking me down from the cliff I was on when I thought I might have to stop using my printer til I got new cartridges.
Thanks very much!
24 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Tisha,
We’ve all been on that "printer cliff" before, so we completely understand the stress! Thank you so much for the 5-star review. We’re thrilled that our team could talk you through the issue and keep your printer running smoothly without any downtime.
Helping our customers navigate those frustrating tech moments is exactly why we’re here. We’ll be sure to share your kind words with the team!
Best regards,
The Team at Cartridge World
A cut above
These inks have perfect saturation, ...the small white print in dark backgrounds, that have no color have sharp edges and very readable. What I see on my monitor is accurately produced in my photo prints. A cut above...
23 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Wesley,
Thank you for such a detailed and technical review! We are thrilled to hear that our inks are meeting your standards for saturation and sharpness.
Achieving that "monitor-to-print" accuracy is the gold standard for photo printing, and we’re proud that our product delivered "A cut above" for you. It’s particularly great to hear that the small white text on dark backgrounds remains crisp—that’s a true test of ink quality.
Happy Printing,
The Team at Cartridge World
Cartridge World is great partner
Cartridge World has been a great partner to our growing business always able to deliver printer cartridges when we need it fast and at the right price
24 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Kevin,
Thank you for your feedback. We take great pride in supporting our local business community. Knowing that we’ve been able to deliver exactly what you need, when you need it, and at the right price is the best compliment we can receive.
Thank you for choosing Cartridge World as your printing partner. We’re ready whenever your next order is!
Sincerely,
The Cartridge World Team
Boom, the order was shipped!
I received a prompt response and then my order was on it's way!
5 March 2026
Reply from CW Outlet & Supplies
Hi Patricia,
Thank you for your feedback. We take great pride in our streamlined ordering process, and it’s wonderful to know that our team’s quick communication and shipping speed met your expectations.
Our goal is to keep your printing uninterrupted, and we're glad we could get your order on its way so quickly. Thank you for choosing Cartridge World!
Sincerely,
The Cartridge World Team
We had 2 leaking cartridges
We had 2 leaking cartridges. I reached out to customer service and they were able to help in a timely manner
19 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Dear Cassie,
Thank you for your feedback. While we work hard to ensure every cartridge is perfect, occasionally issues like leaking can occur. This is exactly why we have our 100% Product Guarantee in place.
We are pleased to know that our support team provided the prompt assistance you needed to get back to printing. Thank you for choosing Cartridge World and for giving us the chance to fix this for you!
Sincerely,
The Cartridge World Team
Toner Cartridge Replacement for TN760
Purchased 2-pack replacement for Brother TN760. Can't get either cartridge to work. Multiple times, I followed added instructions to "rotate [gear] clockwise ...as the right picture" so "hole appears in window"; never worked. In past, I've purchased replacement cartridges from Cartridge World retail locations with no problems and without added hassle of rotating gear. Waste of $$$ and time as well as frustrating. Don't recommend.
10 March 2026
Reply from CW Outlet & Supplies
Hi Lydia,
I am so incredibly sorry for the frustration and the "added hassle" you experienced with these TN760 cartridges. We know your time is valuable, and you shouldn't have to spend it rotating gears just to get a clean page.
Because you’ve been a loyal Cartridge World customer for so long, we hate that this online experience missed the mark. Please know that you are 100% covered by our Product Guarantee. We would like to process a full refund for you immediately so that this isn't a waste of your money, even if it was a waste of your time.
Our team has reached out to you directly to handle the return and refund process. We hope to earn back your trust in the future.
Best regards,
The Team at Cartridge World
Cartridge World 5, FedEx 1
My order arrived to my city very quickly, but FedEx lost it. FedEx customer service was terrible and they never took responsibility.. Cartridge World was top- notch, and they sent a replacement order.
12 March 2026
Reply from CW Outlet & Supplies
Hi,
Now that's a score we can get behind! Thank you for the awesome review. We’re sorry FedEx dropped the ball, but we’re thrilled we could pick it up and get you sorted out with a replacement.
We appreciate your patience and your business. Happy Printing!
All the best,
The Team at Cartridge World
I had been receiving Cartridge World…
I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges.
I do appreciate have CW communicating with me. Oh yes, I've Used CW for soooo many years, can't remember how long.
Diane Ste. Marie
17 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Diane,
Thank you so much for the wonderful review! We absolutely love hearing from our long-time "regulars"—having you with us for "soooo many years" truly means the world to our team.
We totally understand that printing habits change, and we're glad you have a backup supply ready to go! Please don't feel any pressure from our digital "nudges"—we just want to make sure you’re never stuck with an empty printer when you do need it.
We appreciate your loyalty more than we can say. We’ll be right here whenever you’re ready for that next refill!
Best regards,
The Team at Cartridge World
5 star experience all around
5 star experience all around. Had an issue with an item being in stock, An alternative was offered as a better price. Seamless refund/exchange procedure.
17 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Matt,
Thank you for the 5-star review! While we always aim to have everything in stock, we’re so glad our team was able to pivot and offer you a better-priced alternative.
Hearing that the refund and exchange process was seamless for you is exactly what we like to hear. We believe customer service is defined by how we handle the unexpected, so thank you for recognizing our efforts!
Best regards,
The Team at Cartridge World
The cartridge did not work
The cartridge that I purchased would not work in my h.P printer. The printer error message stated ot was not an h p original cartridge. I wrote to your customer service to request a way to get past this error or, if not able, to send this unused cartridge back for a refund. I sent two messages to your customer service and never received a reply. I went out and purchased h p original cartridges and still have yours in its original box awaiting communications from Cartridge World.
24 February 2026
Reply from CW Outlet & Supplies
Hi Pail,
I am so sorry for the frustration you’ve experienced with the printer error. I wanted to let you know that we actually sent a reply to your initial inquiry about two weeks ago.
Please rest assured that you are fully covered by our Product Guarantee. We can certainly process a return for a full refund for that unused cartridge.
I have sent a fresh follow-up email to you today with instructions on how to proceed. I’ll be keeping a close eye out for your reply so we can get this resolved for you quickly!
Best regards,
The Team at Cartridge World
10/10 would highly recommend!
Site is easy to use, customer service is top notch. Fast delivery!! What else could you ask for? :)
2 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi there!
Thank you so much for the 10/10 recommendation! We are wagging our tails over here knowing that you had such a great experience.
As an Office Manager, we know your time is precious, so we’re thrilled the site was easy to use and the delivery was fast. We love supporting businesses like The Family Pet, and we'll be here whenever you need a "refill" to keep things running smoothly.
Best regards,
The Team at Cartridge World
Professional and prompt
Their latest shipment was handled in a professional manner and with dispatch as have been all the others. I have dealt with Cartridge World for more than 15 years ever since they had a store in Wallingford/Seattle and later when they were working out of Redmond. Even bought a printer from them. Nice people and great service. Frank Shirbroun, Live Oak Booksellers
10 March 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Frank,
Thank you for your continued loyalty to Cartridge World. It is an honor to have supported you and Live Oak Booksellers for more than 15 years.
Whether it was through our Seattle-area stores or our current shipping process, our goal has always been to provide service with "dispatch" and professionalism. We truly appreciate your long-term business and your kind words about our team. We’re here whenever you need your next shipment!
Sincerely,
The Cartridge World Team
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