Cartridge World is super easy to use and navigate. The website made it easy to identify my printer type and compatible toner types. The prices beat the box stores and manufactures quite significantl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been receiving Cartridge World Online e-mails -- noting that I would be neediing more CW. I explained that I don't print as much as I use to, and already have two unused Cartridges. I do a... See more
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Happened upon Cartridge World after a Google search when my local vendor retired and they have been FANTASTIC! Our supplies are always shipped quickly with everything well-packed to avoid any damage i... See more
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I've bought several ink cartridge refills for my printer. The prices for ink are outrageous and CW helps bridge that gap. They have discounted prices but quality products. I've never had any issues w... See more
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Company details
Written by the company
We believe that high-quality printing for your home or office should be affordable, reliable, and sustainable. For years, customers have been frustrated by the high cost of original brand name (OEM) printer cartridges. Our mission is to provide a smarter alternative without compromising on quality. As the official online store for CW Outlet & Supplies, we bring decades of expertise right to your doorstep. We specialize in providing premium-quality, eco-friendly remanufactured and compatible ink and toner cartridges for all major printer brands, including HP, Brother, Canon, Epson, Dell, and more. Our Commitment to You: Uncompromising Quality: Each of our cartridges undergoes a rigorous testing process to ensure it meets or exceeds OEM specifications. You can expect sharp, clear text and vibrant, true-to-life colors from the first page to the last. Exceptional Value: Why pay more? With our cartridges, you can achieve significant savings compared to the big brand names, allowing you to print freely without worrying about the cost. Eco-Friendly Printing: We are proud to be part of a circular economy. By choosing our remanufactured cartridges, you are helping to reduce landfill waste and conserve natural resources, making a positive impact on the environment with every page you print. 100% Satisfaction Guarantee: Your confidence is our top priority. All our products are backed by a 100% satisfaction guarantee. Our dedicated, US-based customer service team is always ready to assist with any questions or support you may need. Your Feedback Matters We are on Trustpilot because we are committed to transparency and building a community of satisfied customers. Your honest review helps us continuously improve our products and services, and it gives other shoppers the confidence to make an informed decision. Please share your experience with our products, shipping, and customer service. Thank you for choosing CW Outlet & Supplies. We look forward to powering your printing needs!
Contact info
United States
- cwoutlet.com
4.6
Excellent
164 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quick responses from customer service…
Quick responses from customer service when asking about details on a toner replacement.
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Larry,
Thank you for sharing your experience. We are pleased to hear that our customer service team was responsive and helpful with your inquiries. We look forward to assisting you again in the future.
Sincerely,
The Cartridge World Crew
Great price and fast shipping.
2 February 2026
Reply from CW Outlet & Supplies
Hi there,
Thanks for the feedback! We know you want your supplies quickly without breaking the bank, so we are thrilled to hear we hit the mark on both price and speed.
Cheers,
The Team at Cartridge World
Love Cartridge World
Excellent service and a smooth experience. Cartridge World made everything easy—will definitely be back.
19 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Donna,
We love you back! Thank you for the wonderful review.
Our goal is to take the hassle out of buying printer supplies, so hearing that we made everything easy and provided a smooth experience is the best feedback we could ask for. We look forward to welcoming you back soon!
Best regards,
The Cartridge World Team
Positive Experience
Good communication. Shipped out super quick. Finally installed cartridge today, seems to work very well. No complaints
20 January 2026
Reply from CW Outlet & Supplies
Thanks, Jeff!
High Quality - Best Price
I have an older HP printer that uses the Q5949x cartridge. I chose to purchase from Cartridge World Online because of my positive experience with them when they had a store on the south side of Indy. They have high quality, dependable products, and what I found to be the best price because they offered a free fourth cartridge with the purchase of three.
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Bruce,
It is wonderful to connect with a customer who remembers our store on the south side of Indy! We are so glad we can continue to serve you through our online shop.
We know those older HPs are workhorses, and we are thrilled you were able to take advantage of the "Buy 3 Get 1 Free" offer to keep yours running affordably. Thank you for your continued loyalty!
Best regards,
The Cartridge World Team
Saving best value for customers!
After discovering CW shop near me closed I chose the online service. I was able to upgrade to larger cartridge for less than retailers charged, recycle my empty and saved cross driving expense. Service was a Win!
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Ruben,
We love hearing this! While we know it’s tough when a local shop closes, we are thrilled that the online experience turned out to be an even bigger "win" for you.
Getting a larger cartridge for less money and saving the gas money is exactly the kind of value we want to provide. Thank you for continuing to recycle with us and for your continued business!
Best regards,
The Cartridge World Team
Reply from CW Outlet & Supplies
This is a short, punchy, and incredibly positive review. When a customer uses all-caps ("BEST"), your reply should match that energy and enthusiasm!
Here are a few excellent options for your reply to Robert.
Option 1: The "High Energy" Reply (Recommended)
Hi Robert,
We think you are the BEST too! Thank you for the incredible feedback.
We work hard every day to ensure we are delivering the "best prices and best quality" in the market, so hearing you say that makes our day. Thanks for choosing us!
Best regards,
The Cartridge World Team
Great price and speedy delivery
Great price and speedy delivery. I got 2 cartridges for the price of 1 at the local stores. Thanks!!
2 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Steve,
That is the kind of math we like to hear! Getting two cartridges for the price of one is a huge win, and we are thrilled we could make that happen for you.
Thank you for choosing us for the better deal and the speedy delivery!
Best regards,
The Cartridge World Team
Great experience!0
The ordering process was streamlined and delivery (sans weather!) was great! I have always prdered from HP before, but I will order from CW in the future. Thank you for this opportunity.
1 February 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Joyce,
Thank you for the wonderful review! We are absolutely thrilled to hear that you have decided to switch from HP to Cartridge World.
We strive to make the ordering process as streamlined as possible, so we are glad it was a smooth experience for you. We can't always control the weather, but we can control our quality and service, and we look forward to serving you for years to come!
Best regards,
The Cartridge World Team
Samsung toner replacement.
Does exactly what it should! "Fast shipping, and great print quality for my Samsung printer. I can't tell the difference between these and the Samsung name-brand versions, which I can’t find anywhere. Will definitely be ordering again!"
10 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Frank,
That is music to our ears! Our goal is always to match the performance of the name brands without the name-brand price tag. We are glad the shipping was fast and the quality is spot on.
Thanks for the recommendation—we look forward to your next order!
Cheers,
The Team at Cartridge World
Need toner now, buy here.
Used expedited shipping and it arrived early. Needed it, and works great out of the box.. thank you.
22 January 2026
Reply from CW Outlet & Supplies
Hi Brian,
That is music to our ears! We know that when you need toner, you usually need it yesterday. We are thrilled that the expedited shipping paid off and got it to you early.
Thanks for the recommendation!
Best regards,
The Cartridge World Team
Having just what I needed
Having just what I needed, sending it to me expeditiously was perfect!
17 January 2026
Reply from CW Outlet & Supplies
Hi Cheryl,
Thank you for your feedback. We are pleased to know that we had the item you needed and that the delivery was prompt. We value your business and look forward to serving you again.
Cheers,
The Cartridge World Team
Highly recommend
I've been a customer for years and the products and prices are great. The shipping was quick.
16 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Leslie,
Thank you for the kind words and for being a loyal customer for all these years! We truly appreciate your continued support.
We are thrilled to hear that we are still hitting the mark with great products, prices, and quick shipping. We look forward to serving you for many more years to come!
Best regards,
The Cartridge World Team
Service was great
Service was great! Michael was very helpful and friendly! He helped me with all my needs.
15 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Giselle,
We are so happy to hear that! We pride ourselves on having a friendly and helpful team, so it is great to know that we provided you with excellent service.
We appreciate your business and hope to see you again soon!
Cheers,
The Team at Cartridge World
Ink was a better cost than walmart and…
Ink was a better cost than walmart and delivery was very quick!
14 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Ken,
Thank you for the feedback! "Better prices and faster shipping"—that is exactly the combination we aim for with every order. We are glad we could help you save some money on your printing costs.
We appreciate your business!
Cheers,
The Team at Cartridge World
HP Ink Cartridges
The website was easy to use. Pricing good. Shipping was a little slow.
22 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Bobbe,
Thank you for the review! We are glad you found the website easy to use and the pricing competitive.
Regarding the shipping speed: Just a helpful note for future reference, orders placed after business hours on Fridays are processed and shipped first thing on Monday morning. We apologize if that weekend gap caused a delay in getting the ink to your door. We appreciate your business!
Best regards,
The Cartridge World Team
Quick and helpful Service
I am very pleased with my experience in ordering a discontinued printer cartridge. I needed to have my HP Laser jet printer running as soon as possible. I ordered the cartridge with expedited delivery and received the cartridge the next day! The unit printed about 20 pages and then quit. I emailed the company right away. They apologized for the problem and suggested a couple of things to do to see if the cartridge could be made to work. That failed so they sent me another cartridge free of charge the next day. That cartridge worked fine. I was very pleased in knowing that this company valued my experience more than their bottom line.
12 January 2026
Reply from CW Outlet & Supplies
Hi Charles,
Thank you for the detailed feedback! We know how stressful it can be when you need a printer running now, especially with discontinued parts.
We apologize that the first unit failed, but we are so glad we could get a working replacement to you the very next day. Thank you for working with us on the troubleshooting steps and for giving us the chance to fix the issue. We appreciate your business!
Cheers,
The Team at Cartridge World
Cartridge World is trustworthy to do…
Cartridge World is trustworthy to do business with.
12 January 2026
Unprompted review
Reply from CW Outlet & Supplies
Hi Artis,
Thank you for your feedback. We are honored to be a company you consider trustworthy. We take great pride in our service and products, and we appreciate your support.
Best regards,
The Cartridge World Team
The “packaging” was much less than I…
The “packaging” was much less than I have experienced in the past. The Black Cartridge was in an opened plastic sleeve, opened in the same fashion that I use to open and re-use the plastic bag to send my cartridges in for recycling. However, I fold the bag over and tape it closed, this bag was open and leaked Black Ink both in the plastic sleeve and the onside of the Shipping Box.
When the Black Ink cartridge in my printer runs out I will wipe the “Re-Filled” cartridge off, and insert it into my printer. I am not going to do anything right now, and reserve my final judgment on this experience u til then
12 January 2026
Reply from CW Outlet & Supplies
Hi Ray,
Thank you for this detailed feedback. We are sincerely sorry about the condition of the packaging and the ink leak. That is absolutely not our standard presentation.
We have emailed you directly to arrange a free replacement. We highly recommend replacing the cartridge now rather than trying to use a leaking one later. Please reply to our email whenever you have a moment.
Best regards,
The Cartridge World Team
Price was right at the time,now its…
Price was right at the time,now its double the price, for 10 more I get brand new ones. But this order was delivered on time and works wonderful in my printer, saying that I will not buy anymore at the price listed, like I said 10 more and I can get brand new one
29 December 2025
Reply from CW Outlet & Supplies
Thank you for the honest review, Sharon. We are really glad to hear that the delivery was on time and the cartridge is working "wonderfully" in your printer!
We completely understand that price is a major factor. Prices on the market do fluctuate, but we always try to remain competitive. We recommend keeping an eye on your email for our special promotions or coupons—that is often a great way to get the price back down to the range you are looking for.
We hope to see you again!
Best regards,
The Cartridge World Team
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