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Aston Villa Reviews 

207
•
TrustScore 2.5 out of 5

2.3

Sports
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Rated 1 out of 5 stars

Return not processed within stated time period. Live chat assistant decided to cut me off in the midst of my reply!! AV need to get rid of Fanatics the fulfilment provider

Rated 1 out of 5 stars

Spent 38 mins queuing in the rain for nothing, back out the door after 10 minutes. Complete & utter waste of my time, jobs advertised in hotels were cleaners, house keeping or porters. Attended by... See more

Rated 3 out of 5 stars

Never had an issue when ordering from the clubs store. My only snag is they don’t offer the women’s super league badge for the women team player shirts? Why? Its the same team, just different leagues... See more

Rated 1 out of 5 stars

Ordered a top for Father’s Day, paid for express delivery. Arrived 5 days late than the expected date. No help from the customer services dept who states they are closed even during normal working hou... See more

Company details

  1. Sports

Information provided by various external sources

Aston Villa Football Club is a professional football club based in Aston, Birmingham, England.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

207 reviews

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No recent history of asking for reviews

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2.3

All reviews

(207)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The designs offered in the store are…

The designs offered in the store are rather uninspired. I feel as though the brand needs to be used more creatively and applied to more tasteful items.

23 September 2023
Unprompted review
Aston Villa logo

Reply from Aston Villa

Hello Simon,
I am truly sorry for any issues you've gone through, and I would love to make things right! Please feel free to provide us with an email to reach out to, and we will gladly further assist you! Thanks, Shane

Rated 4 out of 5 stars

I have bought a few items over the…

I have bought a few items over the years and was never disappointed until I bought the heat sensitive picture mug it was crooked and tacky and after the first time using it the picture started peeling off its the only negative I have everything else has been top notch

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Ordering straightforward

Ordering is straightforward and the merchandise arrives quickly. Queries responded to very quickly and refunds provided in a timely fashion when required. My experience has always been positive

15 November 2023
Unprompted review
Rated 5 out of 5 stars

The service was great very quick and…

The service was great very quick and reliable only thing is it’s so hard to get tickets to come watch villa I’ve been coming since I was 12 I’m 43 now and every year it’s harder and harder to come watch the villa haven’t bed. This year coz I. It

15 August 2023
Unprompted review
Rated 5 out of 5 stars

I like companies that make the whole…

I like companies that make the whole online buying process simple this is one of those companies from selecting through to payment and on to the delivery and to put the crown on my experience it is my football club that provided the service.

15 November 2023
Unprompted review
Rated 4 out of 5 stars

Love this team till the day I die

Astonvilla have been my team since the day I started watching them in 1994. I always wanted my own villa jersey and it took until this year for me to be able to get one, but me living in Australia now the postage is really expensive so I had to wait for a special for free shipping, I would love to be able to get 2 more villa jerseys for my kids so they can grow up loving villa like I do and always will

15 November 2023
Unprompted review

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