Return not processed within stated time period. Live chat assistant decided to cut me off in the midst of my reply!! AV need to get rid of Fanatics the fulfilment provider
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spent 38 mins queuing in the rain for nothing, back out the door after 10 minutes. Complete & utter waste of my time, jobs advertised in hotels were cleaners, house keeping or porters. Attended by... See more
Never had an issue when ordering from the clubs store. My only snag is they don’t offer the women’s super league badge for the women team player shirts? Why? Its the same team, just different leagues... See more
Ordered a top for Father’s Day, paid for express delivery. Arrived 5 days late than the expected date. No help from the customer services dept who states they are closed even during normal working hou... See more
Company details
Information provided by various external sources
Aston Villa Football Club is a professional football club based in Aston, Birmingham, England.
Contact info
Trinity Road, B6 6HE, Birmingham, United States
- shop.avfc.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and value for money
Bargain
Item as advertised. Arrived within timescale shown. Good price for a last season shirt.
Excellent
As always good service,delivery on time.
And items bought all great 👍
Great quality merchandise .
Great quality merchandise at a very reasonable price.
Easy and straightforward forward to…
Easy and straightforward forward to order.Items didn’t take long to be delivered very good service 👍🤙
Everything was perfect
Everything was perfect, the packaging was excellent, very fast shipping!
Top quality items
Top quality items. Arrived promptly and well packaged. Then taken to Greece to make a young Greek Villa fan, very happy indeed on his birthday.
easy to use website
easy to use website, easy to order, good products at reasonable prices.
It's always a pleasure to do business…
It's always a pleasure to do business with this club easy and straightforward UTV
I received my order in good time and I…
I received my order in good time and I was happy with the quality of the products I bought.
Shop till you drop
Great range of varied products some pricing high but that comes with success/ Obviously quite busy but payment area very efficient quick service.
Goods arrived quickly only moan is the…
Goods arrived quickly only moan is the postage think £5 for a small pendant is a bit expensive and should be able to collect from shop for free
First time order
First time order, pleased with the service and quality
Excellent service order with me within…
Excellent service order with me within a few days
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








