I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more
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Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more
The order was supplied soon after being placed. The part supplied was well packaged and in very good condition. Its fitting was straightforward and gave a great finish.
The products are excellent but it’s very difficult to find replacement fittings on the website. I’ve had to order replacement window handles a couple of times, and each time it was a very frustrating... See more
Company details
About Replacement Parts Shop - Anglian Home Improvements
Written by the company
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contact info
Customer Services, Liberator Road, NR6 6EU, Norwich, United Kingdom
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
4.0
Great
1K reviews
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First class handles and delivered quick…
First class handles and delivered quick smart whar's not to like?
23 June 2026
Found what I'd been looking for without…
Found what I'd been looking for without much searching which was great. Easy to order and arrived quickly.
19 June 2026
You had what I required and delivered…
You had what I required and delivered promptly.
Parts fitted with no problems
11 June 2026
Parts missing from replacement
Replacement door handles arrived but did not include the two seals that are needed to be fitted between the handles and the front door itself.
The seals are a shaped rubber or similar material with appropriate holes cut for the spindle and locking mechanism.
This is an essential part of replacement door handles. I don't know if I can order them separately.
11 June 2026
A fantastic and efficient service as…
A fantastic and efficient service as always. Easy ordering of my new window handles and fast delivery.
2 June 2026
Parts arrived in time
2 June 2026
Very helpful & knowledgeable advisor on…
Very helpful & knowledgeable advisor on the phone who was able to advise both on the problem to resolve & what to order to replace.
4 June 2026
I had to do 2 orders
I had to do 2 orders. I beeded a sash window and a fanlight. Thst was 1st order. When it arrived the sash window didnt fit. I then ordered another 1 which did fit
4 June 2026
Yes I have been using Anglian many…
Yes I have been using Anglian many years..
Service call was very good very helpful.
2 June 2026
Over priced Poor quality products and a…
Over priced Poor quality products and a slow service. Go elsewhere . I will never use Anglian again
2 June 2026
The new handle is fine
The new handle is fine, stronger than the one it replaced which has a flimsy plastic lock/ unlock mechanism. Would expect it to arrive in less than 2 weeks considering it only travelled 25 miles. Expecting to order more as we have another 14 waiting to fail
2 June 2026
I requested a replacement key paid and…
I requested a replacement key paid and recieved it no problem at all you managed to sort out which key I needed and I was impressed on the speed of your service I would have no problem recommending you to anyone I reieved the same service when I had the window fitted definately 5 star service
2 June 2026
Rapid delivery
Rapid delivery. Good service onbreturn but a bit disappointing I had to pay postage.
2 June 2026
Parts arrived on time and worked…
Parts arrived on time and worked perfectly. Nothing more to add!
11 May 2026
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