Replacement Parts Shop - Anglian Home Improvements Reviews 

1,494
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting that replacement handles and parts fit perfectly, look fantastic, and provide a truly great finish. Consumers also appreciate the excellent service and find that the entire online ordering process is straightforward and very easy to use. Some reviewers were not happy with the delivery times, noting that shipments could occasionally be quite slow or sometimes arrive without any prior notification. Other people mentioned that certain replacement parts can fail or break over time with regular daily use, leading to repeated purchases.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting both satisfaction with easy ordering... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences divided between positive and... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a mix of satisfaction and frustration.... See more

Quality

People report positive experiences with quality, highlighting that items arrive well packaged and in very... See more

Service

Reviewers mention positive feedback about service, noting it is fast, efficient, and very helpful. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more

Rated 4 out of 5 stars

Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more

Rated 4 out of 5 stars

The order was supplied soon after being placed. The part supplied was well packaged and in very good condition. Its fitting was straightforward and gave a great finish.

Rated 4 out of 5 stars

The products are excellent but it’s very difficult to find replacement fittings on the website. I’ve had to order replacement window handles a couple of times, and each time it was a very frustrating... See more



Company details

  1. Door Shop
  2. Home Improvement Store

About Replacement Parts Shop - Anglian Home Improvements

Written by the company

Online Shop for Anglian Replacement Window and Door Parts

The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.

Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.

Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,494)

194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered replacement handle for my…

I ordered replacement handle for my conservatory door, what has been delivered is handle for external door.
Consequently the hole in the plate is in the wrong position and is useless for my conservatory
I want the proper one and will return the one I have when I receive it.

1 July 2026
Rated 5 out of 5 stars

Replacement window handle

The lock on one of our Anglian windows failed and we couldn't open, close or lock the window. We thought this would be costly to fix but instead a replacement handle was only £10.36, arrived in 7 days, and was easy for us to fit ourselves.

3 July 2026
Rated 1 out of 5 stars

Wrong keys

Wrong keys, I took the advice of your customer care line, when call for the guarantees, they assured me only one key, the keys, I ordered 4 keys. None, fit the windows, I gave all the information, and guarantee card. So excited when finally, keys arrived in the post, but they did not fit.

1 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look