the kurzgesagt shop (EU) Reviews 

250
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product range and the superb quality of items like calendars, clothing, posters, and books. People also mention that purchases arrive well packaged, look stunning, and offer a meaningful way to support the creative team. Some reviewers were not happy with shipping times, noting significant and frustrating delays in receiving their holiday orders. Consumers also mentioned waiting many weeks past expected dates without receiving prompt or clear communication regarding delivery status. Buyers expressed disappointment when packages failed to arrive on time for special occasions despite ordering well in advance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, creative designs,... See more

Quality

Consumers express immense satisfaction with product quality, noting that items like pins, books, and clothing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, balancing praise and frustration.... See more

Order

Reviewers highlight mixed experiences with their order processes. Many consumers report swift deliveries,... See more

Staff

Reviewers express high satisfaction and appreciation regarding the staff and support team. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the Kurzgesagt shop. The product range is awesome - and the products I've purchased (calendar, desk day week view, t-shirt and jumper) have all been supremely high quality. The art... See more

Company replied

Rated 5 out of 5 stars

I have bought several items - pins, cups, shirts, hoodies, plushies, posters, journals, notebooks, calendars - over the last two years and have never regretted it. Everything is of high qualitity and... See more

Company replied

Rated 5 out of 5 stars

Some time after my purchase of the Kurzgesagt Traveller's Pass Keychain, I happened to be abducted by a passing alien ship. Terror gripped me as I saw a strange lumbering creature inspect each of the... See more

Company replied

Rated 5 out of 5 stars

Communication is nice - so nice! - clear and swift. The purchases arrive according to the estimated time when you order them. And every gift I ordered so far is a huge succes. We adore the beautiful c... See more

Company replied


Company details

Written by the company

We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

250 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(250)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is worth the price!

Bought the earth plushie and a few other things. I was really amazed by the quality of the products. The colours are really vibrant and look so good together :) There were no problems with shipping, everything arrived perfectly. The attention to detail is obvious <3

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Birbs keep on great work!

I love their merch, everything I have from birbs nest didn't disappoint me at all. It feels like a lot of love and toughts put in each item. Plushies are so soft, notebooks full of interesting facts, calendars are amazing. Thank you!

4 December 2024
Unprompted review
Rated 4 out of 5 stars

Good way to support Kurzgesagt

This is a good way to support Kurzgesagt and I like supporting them. I would have some ideas what items to add to their shop to buy. Also, I found the quality of their products varied, for example their T-shirts, so I recommend putting more focus on the quality of products to make them last.

24 August 2024
Unprompted review
Rated 4 out of 5 stars

Comfy Birb!

Their products are high quality and well-printed. I have a hoodie and the calendar, and both were packaged with care and of a proper make. The hoodie is very soft inside, sturdy stitching, the calendar has vivid art and awesome colors. It shipped quite fast and arrived nice and on-time. I didn't really get updated much with shipping info via email until a very sudden email that it was due to arrive that day/morning, which was lucky that I was home, which was my only hang-up, really. Other than that, I am very happy with my goodies and I wear my sweater to work often to show off the birbs

19 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Shop

Absolutely in love with all the products :3
Especially the calendar, it's just beautiful.
Fast shipping, quick and easy. No damage to my shipment whatsoever. Precisely packaged. 10/10 would recommend. The only thing I would gladly welcome in the shop is, to have way more t-shirt designs and also to have more types of the duck plushie.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Birbs merchandise!

All the products I bought have really good quality and they're super pretty! Besides that, I love supporting the great content kurzgesagt does, by purchasing this kind of merchandise.
Despite having a problem with my package, that had an opening in the box, and thus one of the items got lost, the kurzgesagt support team solved the issue right away.

2 February 2025
Unprompted review
Rated 5 out of 5 stars

when I order I know that it is safely…

when I order I know that it is safely going to arrive with no issues.
I would like Kurzgesagt to make more books like one on the Immune system, (I have two and the audio book as well) they are good reads, maybe books on 5-6 Kurzgesagt videos which are related?

20 July 2024
Unprompted review
Rated 4 out of 5 stars

Good quality, order in time for an occasion

My son bought something as a gift for me and it was guaranteed delivery in time for the holidays but didn't arrive until after Christmas.

I then made a puchase myself and while I did buy several items, there was an item I wanted not currently in stock (but not a limited edition) and it would have been great to order that at the same time and have it sent later. I never did buy that item as it wasn't worth my paying postage for just that one thing.

On the plus side, everything we have had is lovely quality. I think a few small tweaks would improve the shopping experience.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great channel, great stuff and great support from the guys of the shop.

12025 calendar is stunning. :)

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Smooth experience and great products

Bought some products during the clearance sale, thus much more affordable than usually - love their products, bought once before and if on sale, will gladly buy again. Shopping experience is fine, delivery also worked ok (although I would have preferred if the free shipping also worked with DHL or at least just paying the difference (i.e. DPD usually costs like 6-7? and DHL 8). But this time it worked fine, but I made bad experiences with DPD in the past.

19 January 2025
Unprompted review
Rated 5 out of 5 stars

I love your design

I love your design of everything, i have room full of posters 😇 you can make more of them and i missed the rug i wanted so you can make another. Thanks a lot for your work 🩷❤️🧡💛💚🩵💙💜

19 February 2025
Unprompted review
Rated 5 out of 5 stars

To say in short, amazing.

My Husband is a massive kurzgesagt fan, so naturally I got him something for christmas.
Everything arrived amazingly and on time.
Love the poster quality and its imprints and the clothing quality is amazing. Its his new favorite hoodie. 10/10 would do again!

1 January 2025
Unprompted review
the kurzgesagt shop (EU) logo

Reply from the kurzgesagt shop (EU)

Hi Miriel, thank you for your review!

Rated 5 out of 5 stars

Beautiful unique items

Buying from the UK was easy.
I have bought several items like a cap, three brilliant calenders and I'm now adding some colourful pins.
The merchandise is very high quality arrived quickly, and well packaged
Highly recommended to all.

1 November 2024
Unprompted review
the kurzgesagt shop (EU) logo

Reply from the kurzgesagt shop (EU)

Hi Jason, thanks for your review!

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