Shmile Dentist Bromley Reviews 

122
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a great experience at Shmile. 10/10 customer care upon arrival from the receptionist (sorry I forgot your name sir 😭) And 10/10 delicate care throughout my hygiene appointment with A... See more

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Rated 5 out of 5 stars

An absolute fantastic experience from start to finish . I called yesterday afternoon explaining I had broken part of my front tooth the receptionist sent me a what’s app link for my photo to be shown... See more

Company replied

Rated 5 out of 5 stars

I find this dentist surgery really warm and welcoming I’ve been attending now for over 12 months and have regular check ups and hygiene appointments. Everyone from the receptionist to the hygienist an... See more

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Rated 5 out of 5 stars

Had an extraction today by Dr Ismail Dumenci . I had been putting it off for several months as I have a dread of dentists. Dr Ismail put me at ease straight away he calmed me down explained everythin... See more

Company replied

Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Clinic
  5. Dental Hygienist
  6. Dental Implants Periodontist
  7. Orthodontist

Written by the company

Shmile Dentist Bromley is a private dental clinic located on Bromley High Street, providing high-quality general, cosmetic and restorative dentistry in a modern, welcoming and patient-focused environment. As an independent practice, we are committed to delivering exceptional dental care with compassion, honesty and transparency. Our experienced team takes the time to understand your concerns, explain treatment options clearly and help you make informed decisions about your oral health. We are known for our gentle approach and regularly support nervous patients who may have avoided dental treatment in the past. Whether you are attending for a routine dental check-up, hygiene appointment or a complete smile makeover, our goal is to make every visit comfortable, positive and stress-free. Our services include dental examinations, AirFlow hygiene treatments, emergency dental care, Invisalign clear aligners, composite bonding, porcelain veneers, teeth whitening, root canal treatment, crowns, bridges and dental implants. We also offer direct access hygiene appointments and same-day emergency appointments where available. Using modern digital technology and evidence-based dentistry, we focus on achieving healthy, functional and confident smiles while providing clear treatment plans and transparent pricing. Conveniently located in the centre of Bromley, we welcome patients from Bromley, Beckenham, Chislehurst, Bickley, Hayes, Shortlands, Orpington, West Wickham and surrounding areas. You can call us directly or book your appointment online 24/7 through our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

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(122)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy!

Visited yesterday for my third appointment and once again I was extremely pleased with the service. Abigail, my dentist, was fantastic—super delicate, polite, and incredibly helpful. She took the time to answer all of my questions and made the whole experience feel effortless.

The clinic itself is new and very stylish, but most importantly, it’s spotless. The entire staff is unbelievably friendly and makes you feel comfortable from the moment you walk in.

I definitely recommend this place!

10 December 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Thank you for taking the time to share your experience Martina.

We were genuinely pleased to read that your third visit to Shmile Dentist Bromley was just as positive as the last. It’s lovely to read that Abigail’s gentle approach helped make your appointment feel so effortless, and that she took the time to answer all your questions.

Thank you for the recommendation and your continued trust.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Excellent dentist

Have been with another dentist ALL my life (I’m 49) but as their prices increased their professionalism declined. Couldn’t be happier with my switch to Shmile.

10 September 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Laura, thank you for sharing your thoughts with us.

We were really pleased to read that making the switch to Shmile Dentist Bromley has been such a positive experience for you. It means a lot to know you are happy with the care you have received.

Thank you for trusting our team with your dental care.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Great results and smooth process

Really happy with the results of my composite bonding. The dentist, Ismail did a wonderful job, with attention to every small detail. The whole process from initial consultation to completion was very smooth. The price was very competitive compared to other quotes I received.

19 November 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Andrew, thank you for taking the time to write a review.

We were very pleased to read how happy you are with the results of your composite bonding with us and that your whole experience was a positive one.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

5 stars First visit and I will definitely be coming back

It was my first time visiting Shmile Bromley and I will definitely be coming back! The whole experience from when you enter to when you leave is 5 stars. I had a hygiene Airflow and Ultrasonic appointment with Abigail, and not only was the service great so were the results! The whole team are super friendly and I cannot recommend this place enough, even the small touches like the goody bag after your service. I will be making this dentist my regular now!

29 October 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Evie, thank you for sharing such a lovely review.

We were really pleased that you had sucha positive experience from start to finish. It’s great to know you enjoyed your Airflow and ultrasonic hygiene appointment with Abigail and were happy with both the care and the results.

Thank you for the recommendation and we look forward to welcoming you back.

All the best,
from the Shmile Dentist Bromley Team

Rated 4 out of 5 stars

Professionalism at its very best

From the reception Nicola to the members of staff Abigal and Visa, all made me feel at home, as I have the most dread being at any dentist, the calmness and assurance that everyone showed, impeccable service 10/10

22 October 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Stuart, thank you for sharing your experience with us.

We were genuinely pleased to read that that felt at home! Your 10/10 rating and kind words about the service are truly appreciated.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Hygienist appointment

I recently had a hygienist appointment at Shmile practice with Abigail and Visa. It was a fabulous experience. Abigail is the best hygienist I have ever had. Visa is extremely helpful . I felt like I had a new set of teeth after my appointment. I didn't feel any discomfort during my treatment.
I would recommend Abigail and Visa to everyone.
The entire team at the practice is very friendly and welcoming, knowledgeable and helpful.
I look forward to my next appointment.

15 September 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Beata, thank you for taking the time to share such lovely feedback.

We were genuinely pleased to read about your hygienist experience with us and for naming Abigail and Visa. It's reassuring to know your treatment was comfortable throughout.

Thank you for the recommendation and we look forward to seeing you again at your next appointment.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

A Calming Experience

I recently visited Shmile, and my experience was truly exceptional. I arrived feeling nervous, but the warm and welcoming atmosphere immediately put me at ease. From the moment I walked in, the staff greeted me with friendly smiles, setting a positive tone for my visit.

Abigail, in particular, stood out for her gentle approach and understanding demeanor. Her professionalism and care made a significant difference, and I left the clinic feeling remarkably calm.

To top it all off, I received a lovely goody bag on my way out, which was a nice touch. Overall, Shmile has earned a solid 10 out of 10 from me—it’s hands down the best dental clinic I’ve had the pleasure of visiting so far.

3 September 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Darci, it was a real pleasure to read your review.

We were genuinely pleased to read that, despite feeling nervous, we were able to make you feel comfortable straight away. A warm welcome and friendly faces can make all the difference, and it’s lovely to know that set the tone for your visit.

Your kind words about Abigail mean a great deal and we will make sure she sees your message. A 10 out of 10 and being called the best clinic you’ve visited is truly high praise, thank you!

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Had an extraction today by Dr Ismail…

Had an extraction today by Dr Ismail Dumenci . I had been putting it off for several months as I have a dread of dentists. Dr Ismail put me at ease straight away he calmed me down explained everything carefully and during the procedure kept me updated about what he was doing. This was one of my best dental experiences to date and I will not hesitate or delay going for further treatment with him.
Brilliant work, thank you.

15 August 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Neil, thank you for sharing your experience so honestly.

We really appreciate you trusting Shmile Dentist Bromley after putting things off for so long, especially when dental visits feel daunting. It’s reassuring to hear that Dr Ismail was able to put you at ease straight away, explain everything clearly, and support you throughout the procedure.

Knowing this turned into one of your best dental experiences and has given you confidence for future treatment means a great deal to us. Thank you for your kind words.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

An absolute fantastic experience from…

An absolute fantastic experience from start to finish . I called yesterday afternoon explaining I had broken part of my front tooth the receptionist sent me a what’s app link for my photo to be shown to dentist . I had an appointment made for 9am the next day with an amazing realistic price (I had been quoted twice as much at my dentist ) . All the staff are welcoming and put you at ease , Dr Ismail worked his magic and within 10 minutes he had restored my smile and confidence. I can’t thank the whole team enough .

25 July 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Kerry, thank you for taking the time to share your experience with us.

It's lovely to read that that everything ran smoothly for you at Shmile Dentist Bromley, from your initial call through to your treatment the very next morning! We do pride ourselves on makeing sure we provide quick communication and clear pricing.

Dr Ismail will be so pleased to hear that he was able to restore your smile and confidence so quickly. Thank you again for your kind words.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Myself and my family have been going to…

Myself and my family have been going to Shmile for nearly 2 years. All the staff are extremely friendly and the dentists really know how to look after you and what is best for your dental hygiene
I highly recommend Shmile

7 July 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Anne, thank you for your lovely feedback.

We’re so pleased to hear that you and your family have been coming to Shmile Dentist Bromley for nearly two years. It’s great to know our friendly team and dentists have consistently made you feel well looked after and supported with what’s best for your dental health.

Thank you very much for the recommendation.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Excellent

I am so pleased I found Shmile.As soon as you walk through the door you get a very warm welcome.
I had not been to a dentist for several years due to being extremely nervous.I have had appointments with Dr Ismail and the Hygienist Abigail both made feel relaxed and comfortable explaining the procedure and checking I was OK. The whole team are very friendly and professional. I will now have my regular checkups and not feel so anxious going to the dentist. Thankyou Shmile.

2 July 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Thank you so much for sharing your experience with us Sharon.

We are glad you found Shmile Dentist Bromley and that you felt warmly welcomed. Knowing that Dr Ismail and Abigail helped you feel relaxed and comfortable, means a great deal to us.

It’s wonderful to hear that you now feel confident about attending regular check-ups. Thank you for trusting our team with your care.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Composite bonding experience

After a lot of a research and looking around for the best dentist I chose to go to Shmile Bromley to get my composite bonding. The team are so kind and personal, from the consultation to the end result I couldn’t be happier with my new smile. Dr Ismail was so lovely and very thorough with his work.
Highly recommend!

11 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Charlie, thank you for sharing your experience with us.

We are delighted that your research paid off and that you came to us for your composite bonding, and that you’re so happy with the results. It’s lovely to hear that our team made you feel well looked after throughout.

Dr Ismail will really appreciate your kind words, and thank you very much for the recommendation.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

I made a basic enquiry in person.

I made a basic enquiry in person.

Did not require a check up.

I followed through with a clean and was amazed by Abigal who was brilliant as well as other staffers.

I was surprised wirh the outcome.

Amazing, will definetly use the service again.

Regards, Mr Robinson

28 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hello Mr Robinson, thank you for sharing your experience.

We are pleased to read that from your initial enquiry, your visit to Shmile Dentist Bromley turned into such a positive experience. It’s great to know you were impressed with the results of your clean, and Abigail will be delighted to hear your kind words, as will the rest of the team.

We look forward to welcoming you back again.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Amazing experience for a great price!

I don’t leave reviews often but it was an amazing experience as soon as I walked through the door! Booked for a hygienist appointment, when I came in I was greeted by a very helpful + friendly male receptionist and the appointment itself with the dentist was a great experience! I will definitely be back and highly recommend others to book with them☺️

28 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi theImposter, thank you for taking the time to leave such a kind review. It is lovely to read that your experience at Shmile Dentist Bromley was such a positive one. It’s great to know you felt warmly welcomed at reception and that your hygienist appointment was a comfortable and enjoyable experience.

Thank you for the recommendation and we are delighted to hear you will be back.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Thankyou Shmile

they all made me feel comfortable, especially as I have a fear of dentists, and the dentist when he found out I was scared made me feel a bit more relaxed, explained everything took pictures to show what I needed to know.
Thankyou Shmile

28 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Lorraine, thank you for sharing your experience with us and that our team helped you feel comfortable, especially knowing how challenging dental visits can be when you have a fear of dentists. Taking the time to explain everything clearly and show you what’s happening is an important part of helping patients feel reassured and in control.

Thank you for trusting us with your care.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Impeccable service

Impeccable service, friendly hygienist and receptionist. I will definitely be coming back.

17 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Anna, thank you for your lovely feedback. We are delighted to hear you were happy with the service at Shmile Dentist Bromley. It’s great to know you’ll be coming back and we look forward to welcoming you again.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Highly recommend

Made to feel so comfortable and relaxed as soon as you enter, and the dental work itself is so professional. Booking appointments is also really easy and accessible either via their website or WhatsApp.

10 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi David, thank you for sharing your experience with us. It’s also great to know that booking appointments online or via WhatsApp has been easy and convenient for you.

Thank you for your kind feedback and for choosing us for your dental care.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Shmile Dental in Bromley truly stands…

Shmile Dental in Bromley truly stands out for its integrity, service, and honesty. From the moment you walk through the door, the team’s professionalism and genuine care are evident—everyone, from receptionists to dentists, is friendly, attentive, and dedicated to making patients feel comfortable and valued.
What sets Shmile apart is their commitment to honest, transparent communication. The dentists take time to explain procedures, discuss options, and ensure you fully understand your treatment plan, never pushing unnecessary treatments. Their pricing is competitive and clear, with no hidden surprises

10 June 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hi Chinatown, thank you for taking the time to share such thoughtful feedback. We are really pleased to hear that your experience reflected the integrity, professionalism, and genuine care that we strive to provide every patient.

We are especially grateful for your comments on our honest and transparent approach as this is central to how we believe dentistry should be delivered.

Thank you again for your kind words and trust.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Extremely nice and polite staff

Extremely nice and polite staff, my teeth have never looked so clean.

31 May 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Thank you for your kind feedback Mr Mount and that you had such a a positive experience at Shmile Dentist Bromley. It’s great to know our friendly team made a good impression and that you’re so happy with how clean your teeth look.

All the best,
from the Shmile Dentist Bromley Team

Rated 5 out of 5 stars

Exceptional

I took my mother to this practice in an emergency. Dr Ismail swiftly diagnosed the problem and treated a complex root canal. Everything about our experience has been exceptional - Dr Ismail’s expertise and after-care, the friendly and professional receptionist, the email and text communications, the user-friendliness of the online registration process, and the helpful staff. Well done to the entire team at Shmile and keep up the good work!

14 May 2025
Unprompted review
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Reply from Shmile Dentist Bromley

Hello Mrs M, thank you for sharing your experience with Shmile Dentist Bromley. We are so pleased to hear that your mother received great care during her emergency visit to us. It's wonderful to read that every part of your experience, from reception to follow-up, met your expectations.

Thank you for taking the time to share such thoughtful feedback.

All the best,
from the Shmile Dentist Bromley Team

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