SHL.UK Reviews 

Friendly, efficient and prompt service and follow up.

Personalised messaging when needed, always reliable! Been using for years, ta! 🏆

I have been using SHL.UK for many years now and I have always been happy with there service. It has been convenient for me to test at home and keep a check on my health instead of going to a clinic all the time. Test results are always accurate and given within a good number of days before receiving. If issues arise you tend to be contacted by them through text or phone call. The website is easy to use and navigate

As someone who was living a very busy sexual lifestyle this has been a great service to have, it has allowed to make sure I was safe and also safe for others.

SHL UK provides a great service. It's very easy to order testing kits and receive the results in no time.
The team is super approachable and follow up on queries. Very thorough job!
Thank you so much!

This is an incredible service and that it’s free is almost miraculous: quick, discreet, easy to use so nobody misses out, and with sms, calls and emails following up on anything that may need discussing. I use them regularly and am blown away. They perform great service to London and especially to the LGBTQ+ community and to sex workers. Keep going SHL team! And thank you.

Easy to use website, fairly quick results. Communication with staff was easy and detailed

SHL is an incomparably excellent service. High level of communication, clear information and real trust and security around my sexual health. I can’t recommend their services enough. It’s a model of what world class health services should be.

Even though we appreciate the online service... you have symptoms and ordering online it takes time for the ticket to arrive also way long time for the results to come back... meanwhile your symptoms gets worse while waiting this long time. Then you have to wait 2 days for a booking slot. Last time ive done and still needed a treatment it took all together 9 days from the order online till I get an appointment to be treated. Online service supposed to help those that cannot take a day off from work to go to a walk in centre.

Very good service from SHL.uk
Quick and discreet delivery, easy to follow instructions, free postage, quick results and follow up

Kind treatment and quick response

They refused to let me have a test of cure before 5 weeks without taking into consideration why I might need it for personal, emotional, mental, and or psychological reasons which are all valid! We all know they're just being cheap as a greedy private company outsourced by the NHS. I hope they lose their contract and go out of business ASAP. They've just left me crying at 9 in the morning after completely ignoring what I have to say and failing to help me. Terrible terrible terrible and INFLEXIBLE organisation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS NOT A QUALITY HEALTHCARE SERVICE PROVIDER

Great service, have used before and would use again.

Brilliant service, I really struggle to fit clinic appointments in around work so having such a reliable and efficient home testing service is so useful. Results are super quick and the staff are always helpful and friendly whenever I need to follow up. Highly recommend!

Soo easy to use without the hassle of having to go to the doctors/clinic. Use for testing and my pill and both arrive quickly with clear instructions/information.

Fast responses and too helpful.

I have done this before and it was smooth , I did a test and got my results back and have been waiting for treatment for days now , I keep getting in contact and all there telling me is it’s delayed and my treatment is lost ??????
I’ve asked for a new one because it needs to be treated and they are telling me I have to call my gp and go through there , my gp is very rubbish and I am 17 years old , I did this bc it’s discrete and I can do it in my own , I go away inna few days and don’t have the time to go to a clinic or my gp , absolute disaster!!! useless wouldn’t do this again

The woman who took my call was incredibly understanding and helpful. She went above and beyond to contact me regards my blood test.

Great confidential service making it easy for everyone to look after their sexual health. Have used it for many years: the staff there are extremely helpful and the tests undertaken very quickly.

Was easy to order the kit! And I received quick

We are so so so very lucky to have such a service in London