Shisha Gear Reviews 

610
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with my purchase! Ordered and delivered withing two days. All quality gear and had the pipe up and smoking properly in half an hour. Would thoroughly recommend Shisha Gear for anything... See more

Rated 5 out of 5 stars

Best spot it UK for online Tangiers, proper coal and Wookah apparatus. Some job to be done on ‘subscription perks’, but I hope my favourite suppliers will keep the prices smartly reasonable to compens... See more

Rated 1 out of 5 stars

Bough xkah pro 24k gold version. But missing tong in the pack. Enquired and got a reply they will investigate but never heard back. You need specific shape tong for this product due to design of the m... See more

Rated 5 out of 5 stars

Received my order (SGS-13128433303934) in less than 24h, geniune hookah, super well packed, got some presents for free (thank you) as a bonus. Its been a while since an online transaction went... See more

Company details

  1. Hookah Store
  2. also in
  3. Tobacco Shop
  4. Tobacco Supplier

Written by the company

Shishagear, Starbuzz, Savacco, Fumari, Tangiers, Hookah, Shisha, Apple on Top, Kaloud Lotus, Khalil Mamoon, Al Fakher, Art Hookah, Blazn Burner, Blue Mist, Double Apple, Overdozz, Alpaca, London, UK


Contact info

4.1

Great

TrustScore 4 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(610)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never arrived

Order that was supposed to be delivered in 3 days, never arrived. Asked them to send a new one instead which they didn't do, so i had to cancel and request a refund. They seriously need to assess their customer service and delivery partners...

29 September 2025
Rated 5 out of 5 stars

Great Customer Service

Thanks to Hassanain and the team for swiftly resolving an issue which I had with an order. Much appreciated!

Being a long term customer, the ease of contacting their team via phone wasn't always there and was quite difficult I must say but they have now stepped up their game and improved this. That being said their products are genuine and their service is up there. Defo recommend. Thanks again.

24 September 2025
Rated 2 out of 5 stars

Received a different product

Bought a specific bowl, they sent me another bowl without any notification, hoping that i wouldn't notice, and when i told them what they did they then offered me 15% off my next purchase. What a Joke.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy, faultless, went the extra mile

Website was easy to navigate and find what I was looking for. After I placed an order, I realised I forgot a couple of things and placed a separate order with next day delivery. The team kindly merged both of my orders and sent them out together for next day delivery. I placed my order on Thursday evening and it arrived on Saturday. Can't fault the service, very happy with my experience.

3 July 2025
Unprompted review
Rated 2 out of 5 stars

Late delivery

I have ordered from 20 days ago but still no update and I don’t know when my package will be received, as per tracking showing shipment still with the shipper

24 April 2025
Rated 5 out of 5 stars

Top Notch

My experience with Shisha Gear has been nothing short of excellent. Their website is intuitive and easy to navigate, ensuring a hassle-free shopping journey. They have an impressive range of premium products, and everything I ordered arrived just as described. The entire process, from browsing to delivery, was seamless and efficient. I will definitely be returning for future purchases and highly recommend them to anyone seeking quality products and outstanding service.

28 March 2025

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